Expense savings through technology acceptance: Analysis of the adoption of electronic systems in public institutions
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Data de Publicação: | 2021 |
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Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | Research, Society and Development |
Texto Completo: | https://rsdjournal.org/index.php/rsd/article/view/16807 |
Resumo: | This study seeks to analyze the cost savings in public institutions through the Acceptance and Use of technology in the computerization of electronic processes. In this sense, the Theory of Acceptance and Use of Technology (UTAUT) is used to explain adherence to a procedural system of electronic processing, which replaces paper and other office supplies to improve performance resulting from resource savings. It is an exploratory, descriptive and explanatory research as to the objective, carried out through document analysis with a quantitative approach. To achieve the proposed objective, expenses were raised before and after the implementation of the computerized electronic system in 94 federal executive branches, between 2011 and 2020. Based on the construction of two research hypotheses, the analyzes used the test of Wilcoxon to verify the difference in the execution of expenses with the system implement, but also Factor Analysis combined with the Kruskall-Wallis test to identify a possible systemic behavior change in costs arising from the use of electronic systems. The results show that the adoption of the system alone may not provide sufficient arguments for adherence to the technology. However, based on the theoretical component, the arguments of agility, ease of use and information security are relevant in government action for the decision-making process of managers. |
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Expense savings through technology acceptance: Analysis of the adoption of electronic systems in public institutionsAhorro de gastos a través de la aceptación de tecnología: Análisis de la adopción de sistemas electrónicos en instituciones públicasEconomicidade de despesas mediante aceitação de tecnologia: Análise da adoção de sistema eletrônico informatizado em instituições públicasTeoria de aceitação e uso de tecnologiaEconomicidade de despesasSistema eletrônico informatizado em instituições públicas.Teoría de aceptación y uso de tecnologíaEconomía de gastosSistema electrónico informatizado en instituciones públicas.Theory of acceptance and use of technologyExpense economicsElectronic system computerized in public institutions.This study seeks to analyze the cost savings in public institutions through the Acceptance and Use of technology in the computerization of electronic processes. In this sense, the Theory of Acceptance and Use of Technology (UTAUT) is used to explain adherence to a procedural system of electronic processing, which replaces paper and other office supplies to improve performance resulting from resource savings. It is an exploratory, descriptive and explanatory research as to the objective, carried out through document analysis with a quantitative approach. To achieve the proposed objective, expenses were raised before and after the implementation of the computerized electronic system in 94 federal executive branches, between 2011 and 2020. Based on the construction of two research hypotheses, the analyzes used the test of Wilcoxon to verify the difference in the execution of expenses with the system implement, but also Factor Analysis combined with the Kruskall-Wallis test to identify a possible systemic behavior change in costs arising from the use of electronic systems. The results show that the adoption of the system alone may not provide sufficient arguments for adherence to the technology. However, based on the theoretical component, the arguments of agility, ease of use and information security are relevant in government action for the decision-making process of managers.Este estudio busca analizar el ahorro de costos en las instituciones públicas a través de la Aceptación y Uso de tecnología en la informatización de procesos electrónicos. En este sentido, la Teoría de Aceptación y Uso de Tecnología (UTAUT) se utiliza para explicar la adherencia a un sistema procedimental de procesamiento electrónico, que reemplaza el papel y otros insumos de oficina para mejorar el desempeño derivado del ahorro de recursos. Se trata de una investigación exploratoria, descriptiva y explicativa del objetivo, realizada a través del análisis documental con enfoque cuantitativo. Para lograr el objetivo propuesto, se plantearon gastos antes y después de la implementación del sistema electrónico computarizado en 94 poderes ejecutivos federales, entre los años 2011 a 2020. Con base en la construcción de dos hipótesis de investigación, los análisis utilizaron la prueba de Wilcoxon para verificar la diferencia en la ejecución de gastos con el sistema implementado, pero también Análisis Factorial combinado con la prueba de Kruskall-Wallis para identificar un posible cambio de comportamiento sistémico en los costos derivado del uso de sistemas electrónicos. Los resultados muestran que la adopción del sistema por sí sola puede no proporcionar argumentos suficientes para la adhesión a la tecnología. Sin embargo, con base en el componente teórico, los argumentos de agilidad, facilidad de uso y seguridad de la información son relevantes en la acción gubernamental para el proceso de toma de decisiones de los gerentes.O presente estudo busca analisar a economicidade de despesas em instituições públicas por meio da Aceitação e Uso de tecnologia na informatização de processos eletrônicos. Nesse sentido, a Teoria de Aceitação e Uso de Tecnologia (UTAUT) é utilizada para explicar adesão a um sistema processual de tramitação eletrônica, que substitui papéis e demais materiais de escritório para melhorar o desempenho decorrente da economia de recursos. Trata-se de pesquisa exploratória, descritiva e explicativa quanto ao objetivo, realizada mediante análise documental com uma abordagem quantitativa. Para atingir o objetivo proposto, foram levantadas despesas antes e depois da implementação do sistema eletrônico informatizado em 94 órgãos do poder executivo federal, entre os anos de 2011 a 2020. A partir da construção de duas hipóteses de pesquisa, as análises utilizaram o teste de Wilcoxon para verificar a diferença na execução de despesas com o implemento do sistema, mas também Análise Fatorial combinada com o teste Kruskall-Wallis para identificar uma possível mudança de comportamento sistêmico nos custos advinda do uso de sistema eletrônicos. Os resultados apontam que, somente a adoção ao sistema pode não conferir argumentos suficientes para adesão à tecnologia. Contudo, a partir do componente teórico, os argumentos de agilidade, facilidade de uso e segurança da informação são pertinentes na atuação governamental para o processo de tomada de decisão dos gestores.Research, Society and Development2021-06-30info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://rsdjournal.org/index.php/rsd/article/view/1680710.33448/rsd-v10i7.16807Research, Society and Development; Vol. 10 No. 7; e49310716807Research, Society and Development; Vol. 10 Núm. 7; e49310716807Research, Society and Development; v. 10 n. 7; e493107168072525-3409reponame:Research, Society and Developmentinstname:Universidade Federal de Itajubá (UNIFEI)instacron:UNIFEIporhttps://rsdjournal.org/index.php/rsd/article/view/16807/15075Copyright (c) 2021 Saulo Silva Lima Filho; Blênio Cezar Severo Peixehttps://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccess Lima Filho, Saulo Silva Peixe, Blênio Cezar Severo2021-07-18T21:07:03Zoai:ojs.pkp.sfu.ca:article/16807Revistahttps://rsdjournal.org/index.php/rsd/indexPUBhttps://rsdjournal.org/index.php/rsd/oairsd.articles@gmail.com2525-34092525-3409opendoar:2024-01-17T09:37:15.828172Research, Society and Development - Universidade Federal de Itajubá (UNIFEI)false |
dc.title.none.fl_str_mv |
Expense savings through technology acceptance: Analysis of the adoption of electronic systems in public institutions Ahorro de gastos a través de la aceptación de tecnología: Análisis de la adopción de sistemas electrónicos en instituciones públicas Economicidade de despesas mediante aceitação de tecnologia: Análise da adoção de sistema eletrônico informatizado em instituições públicas |
title |
Expense savings through technology acceptance: Analysis of the adoption of electronic systems in public institutions |
spellingShingle |
Expense savings through technology acceptance: Analysis of the adoption of electronic systems in public institutions Lima Filho, Saulo Silva Teoria de aceitação e uso de tecnologia Economicidade de despesas Sistema eletrônico informatizado em instituições públicas. Teoría de aceptación y uso de tecnología Economía de gastos Sistema electrónico informatizado en instituciones públicas. Theory of acceptance and use of technology Expense economics Electronic system computerized in public institutions. |
title_short |
Expense savings through technology acceptance: Analysis of the adoption of electronic systems in public institutions |
title_full |
Expense savings through technology acceptance: Analysis of the adoption of electronic systems in public institutions |
title_fullStr |
Expense savings through technology acceptance: Analysis of the adoption of electronic systems in public institutions |
title_full_unstemmed |
Expense savings through technology acceptance: Analysis of the adoption of electronic systems in public institutions |
title_sort |
Expense savings through technology acceptance: Analysis of the adoption of electronic systems in public institutions |
author |
Lima Filho, Saulo Silva |
author_facet |
Lima Filho, Saulo Silva Peixe, Blênio Cezar Severo |
author_role |
author |
author2 |
Peixe, Blênio Cezar Severo |
author2_role |
author |
dc.contributor.author.fl_str_mv |
Lima Filho, Saulo Silva Peixe, Blênio Cezar Severo |
dc.subject.por.fl_str_mv |
Teoria de aceitação e uso de tecnologia Economicidade de despesas Sistema eletrônico informatizado em instituições públicas. Teoría de aceptación y uso de tecnología Economía de gastos Sistema electrónico informatizado en instituciones públicas. Theory of acceptance and use of technology Expense economics Electronic system computerized in public institutions. |
topic |
Teoria de aceitação e uso de tecnologia Economicidade de despesas Sistema eletrônico informatizado em instituições públicas. Teoría de aceptación y uso de tecnología Economía de gastos Sistema electrónico informatizado en instituciones públicas. Theory of acceptance and use of technology Expense economics Electronic system computerized in public institutions. |
description |
This study seeks to analyze the cost savings in public institutions through the Acceptance and Use of technology in the computerization of electronic processes. In this sense, the Theory of Acceptance and Use of Technology (UTAUT) is used to explain adherence to a procedural system of electronic processing, which replaces paper and other office supplies to improve performance resulting from resource savings. It is an exploratory, descriptive and explanatory research as to the objective, carried out through document analysis with a quantitative approach. To achieve the proposed objective, expenses were raised before and after the implementation of the computerized electronic system in 94 federal executive branches, between 2011 and 2020. Based on the construction of two research hypotheses, the analyzes used the test of Wilcoxon to verify the difference in the execution of expenses with the system implement, but also Factor Analysis combined with the Kruskall-Wallis test to identify a possible systemic behavior change in costs arising from the use of electronic systems. The results show that the adoption of the system alone may not provide sufficient arguments for adherence to the technology. However, based on the theoretical component, the arguments of agility, ease of use and information security are relevant in government action for the decision-making process of managers. |
publishDate |
2021 |
dc.date.none.fl_str_mv |
2021-06-30 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://rsdjournal.org/index.php/rsd/article/view/16807 10.33448/rsd-v10i7.16807 |
url |
https://rsdjournal.org/index.php/rsd/article/view/16807 |
identifier_str_mv |
10.33448/rsd-v10i7.16807 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
https://rsdjournal.org/index.php/rsd/article/view/16807/15075 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2021 Saulo Silva Lima Filho; Blênio Cezar Severo Peixe https://creativecommons.org/licenses/by/4.0 info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2021 Saulo Silva Lima Filho; Blênio Cezar Severo Peixe https://creativecommons.org/licenses/by/4.0 |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Research, Society and Development |
publisher.none.fl_str_mv |
Research, Society and Development |
dc.source.none.fl_str_mv |
Research, Society and Development; Vol. 10 No. 7; e49310716807 Research, Society and Development; Vol. 10 Núm. 7; e49310716807 Research, Society and Development; v. 10 n. 7; e49310716807 2525-3409 reponame:Research, Society and Development instname:Universidade Federal de Itajubá (UNIFEI) instacron:UNIFEI |
instname_str |
Universidade Federal de Itajubá (UNIFEI) |
instacron_str |
UNIFEI |
institution |
UNIFEI |
reponame_str |
Research, Society and Development |
collection |
Research, Society and Development |
repository.name.fl_str_mv |
Research, Society and Development - Universidade Federal de Itajubá (UNIFEI) |
repository.mail.fl_str_mv |
rsd.articles@gmail.com |
_version_ |
1797052680970960896 |