Reverse Logistics for Return Management in Retail: A Systematic Literature Review from 2007 to 2016
Autor(a) principal: | |
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Data de Publicação: | 2019 |
Outros Autores: | , , , , , , |
Tipo de documento: | Artigo de conferência |
Idioma: | eng |
Título da fonte: | Repositório Institucional da UNESP |
Texto Completo: | http://dx.doi.org/10.1007/978-3-319-93488-4_17 http://hdl.handle.net/11449/185507 |
Resumo: | Business logistics, both integrated and reverse, is an important activity in the supply chain, capable of managing raw materials, stocks, transport and information. With regard to reverse logistics, it is developed in the processes of return management, which plays a critical role in the management of organizations. The retail sector, besides being one of the main recipients of returned products and packaging, plays a fundamental role in the supply chain and has a significant participation in issues of dissemination of social and environmental responsibilities. Thus, given the representativeness of retail and the importance of the reverse logistics activity, this study aimed to analyse the publications of articles, between 2007 and 2016, regarding the use of reverse logistics for the management of returns in retail. Through a systematic literature review, the results show that the studied subject is still in development, since, from the 116 references found, only 10 were considered for the final analysis of this present study. Another factor that reaffirms this evidence is the predominant exploratory character of all the available research, and the fact that half of the studies selected for the final analysis were published in the last year (2016). Furthermore, it was possible identify that advantages obtained by reverse logistics management is, principally, related in economic and environmental scope. |
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Reverse Logistics for Return Management in Retail: A Systematic Literature Review from 2007 to 2016Reverse logisticsRetailReturn managementSystematic literature reviewBusiness logistics, both integrated and reverse, is an important activity in the supply chain, capable of managing raw materials, stocks, transport and information. With regard to reverse logistics, it is developed in the processes of return management, which plays a critical role in the management of organizations. The retail sector, besides being one of the main recipients of returned products and packaging, plays a fundamental role in the supply chain and has a significant participation in issues of dissemination of social and environmental responsibilities. Thus, given the representativeness of retail and the importance of the reverse logistics activity, this study aimed to analyse the publications of articles, between 2007 and 2016, regarding the use of reverse logistics for the management of returns in retail. Through a systematic literature review, the results show that the studied subject is still in development, since, from the 116 references found, only 10 were considered for the final analysis of this present study. Another factor that reaffirms this evidence is the predominant exploratory character of all the available research, and the fact that half of the studies selected for the final analysis were published in the last year (2016). Furthermore, it was possible identify that advantages obtained by reverse logistics management is, principally, related in economic and environmental scope.Fundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP)Sao Paulo State Univ UNESP, Fac Sci & Engn, Ave Domingo da Costa Lopes 780, BR-17600 Tupa, BrazilSao Paulo State Univ UNESP, Fac Sci & Engn, Ave Domingo da Costa Lopes 780, BR-17600 Tupa, BrazilFAPESP: 2016/01328-8SpringerUniversidade Estadual Paulista (Unesp)Dias, K. T. S. [UNESP]Braga, S. S. [UNESP]Silva, D. [UNESP]Satolo, E. G. [UNESP]Mula, J.Barbastefano, R.DiazMadronero, M.Poler, R.2019-10-04T12:36:02Z2019-10-04T12:36:02Z2019-01-01info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/conferenceObject145-153http://dx.doi.org/10.1007/978-3-319-93488-4_17New Global Perspectives On Industrial Engineering And Management. Cham: Springer International Publishing Ag, p. 145-153, 2019.2198-0772http://hdl.handle.net/11449/18550710.1007/978-3-319-93488-4_17WOS:000460626700017Web of Sciencereponame:Repositório Institucional da UNESPinstname:Universidade Estadual Paulista (UNESP)instacron:UNESPengNew Global Perspectives On Industrial Engineering And Managementinfo:eu-repo/semantics/openAccess2021-10-22T21:10:05Zoai:repositorio.unesp.br:11449/185507Repositório InstitucionalPUBhttp://repositorio.unesp.br/oai/requestopendoar:29462021-10-22T21:10:05Repositório Institucional da UNESP - Universidade Estadual Paulista (UNESP)false |
dc.title.none.fl_str_mv |
Reverse Logistics for Return Management in Retail: A Systematic Literature Review from 2007 to 2016 |
title |
Reverse Logistics for Return Management in Retail: A Systematic Literature Review from 2007 to 2016 |
spellingShingle |
Reverse Logistics for Return Management in Retail: A Systematic Literature Review from 2007 to 2016 Dias, K. T. S. [UNESP] Reverse logistics Retail Return management Systematic literature review |
title_short |
Reverse Logistics for Return Management in Retail: A Systematic Literature Review from 2007 to 2016 |
title_full |
Reverse Logistics for Return Management in Retail: A Systematic Literature Review from 2007 to 2016 |
title_fullStr |
Reverse Logistics for Return Management in Retail: A Systematic Literature Review from 2007 to 2016 |
title_full_unstemmed |
Reverse Logistics for Return Management in Retail: A Systematic Literature Review from 2007 to 2016 |
title_sort |
Reverse Logistics for Return Management in Retail: A Systematic Literature Review from 2007 to 2016 |
author |
Dias, K. T. S. [UNESP] |
author_facet |
Dias, K. T. S. [UNESP] Braga, S. S. [UNESP] Silva, D. [UNESP] Satolo, E. G. [UNESP] Mula, J. Barbastefano, R. DiazMadronero, M. Poler, R. |
author_role |
author |
author2 |
Braga, S. S. [UNESP] Silva, D. [UNESP] Satolo, E. G. [UNESP] Mula, J. Barbastefano, R. DiazMadronero, M. Poler, R. |
author2_role |
author author author author author author author |
dc.contributor.none.fl_str_mv |
Universidade Estadual Paulista (Unesp) |
dc.contributor.author.fl_str_mv |
Dias, K. T. S. [UNESP] Braga, S. S. [UNESP] Silva, D. [UNESP] Satolo, E. G. [UNESP] Mula, J. Barbastefano, R. DiazMadronero, M. Poler, R. |
dc.subject.por.fl_str_mv |
Reverse logistics Retail Return management Systematic literature review |
topic |
Reverse logistics Retail Return management Systematic literature review |
description |
Business logistics, both integrated and reverse, is an important activity in the supply chain, capable of managing raw materials, stocks, transport and information. With regard to reverse logistics, it is developed in the processes of return management, which plays a critical role in the management of organizations. The retail sector, besides being one of the main recipients of returned products and packaging, plays a fundamental role in the supply chain and has a significant participation in issues of dissemination of social and environmental responsibilities. Thus, given the representativeness of retail and the importance of the reverse logistics activity, this study aimed to analyse the publications of articles, between 2007 and 2016, regarding the use of reverse logistics for the management of returns in retail. Through a systematic literature review, the results show that the studied subject is still in development, since, from the 116 references found, only 10 were considered for the final analysis of this present study. Another factor that reaffirms this evidence is the predominant exploratory character of all the available research, and the fact that half of the studies selected for the final analysis were published in the last year (2016). Furthermore, it was possible identify that advantages obtained by reverse logistics management is, principally, related in economic and environmental scope. |
publishDate |
2019 |
dc.date.none.fl_str_mv |
2019-10-04T12:36:02Z 2019-10-04T12:36:02Z 2019-01-01 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/conferenceObject |
format |
conferenceObject |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://dx.doi.org/10.1007/978-3-319-93488-4_17 New Global Perspectives On Industrial Engineering And Management. Cham: Springer International Publishing Ag, p. 145-153, 2019. 2198-0772 http://hdl.handle.net/11449/185507 10.1007/978-3-319-93488-4_17 WOS:000460626700017 |
url |
http://dx.doi.org/10.1007/978-3-319-93488-4_17 http://hdl.handle.net/11449/185507 |
identifier_str_mv |
New Global Perspectives On Industrial Engineering And Management. Cham: Springer International Publishing Ag, p. 145-153, 2019. 2198-0772 10.1007/978-3-319-93488-4_17 WOS:000460626700017 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
New Global Perspectives On Industrial Engineering And Management |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
145-153 |
dc.publisher.none.fl_str_mv |
Springer |
publisher.none.fl_str_mv |
Springer |
dc.source.none.fl_str_mv |
Web of Science reponame:Repositório Institucional da UNESP instname:Universidade Estadual Paulista (UNESP) instacron:UNESP |
instname_str |
Universidade Estadual Paulista (UNESP) |
instacron_str |
UNESP |
institution |
UNESP |
reponame_str |
Repositório Institucional da UNESP |
collection |
Repositório Institucional da UNESP |
repository.name.fl_str_mv |
Repositório Institucional da UNESP - Universidade Estadual Paulista (UNESP) |
repository.mail.fl_str_mv |
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1799964774205751296 |