Tool and ideological knowledge in Street Outreach Office working process

• Autor(a) principal: Kami,Maria Terumi Maruyama
• Data de Publicação: 2016
• Outros Autores: Larocca,Liliana Muller, Chaves,Maria Marta Nolasco, Piosiadlo,Laura Christina Macedo, Albuquerque,Guilherme Souza
• Tipo de documento: Artigo
• Idioma: eng
• Título da fonte: Revista da Escola de Enfermagem da USP (Online)
• Texto Completo: http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0080-62342016000300442
• topic: Homeless Persons; Primary Health Care; Patient Care Team; Health Personnel; Qualitative Research

Abstract OBJECTIVE To identify ideological knowledge and tool knowledgethat provide support to the Street Outreach Office working process. METHOD Qualitative and exploratory research. TwentyStreet Outreach Office professionals and six users collected the data, applying different semi-structured interview schedules for each category of participants. The resulting categories were analyzed in light of tool and ideological knowledge presented in the working process. RESULTS From the participant discourses the following ideological knowledge emerged: public policies and the needs of the person ina street situation and tool knowledge, as well as devices and tools for the care of people in street situations and a weekly schedule. CONCLUSION The focus on the working process discourse, supported by ideological knowledge, was verified. The structural dimension of the objective reality of the population in street situations was perceptible in the social determination of being situating on the street. When daily situations were revealed, the limitations to be overcome in the working process context were noticed.