Innovation and decision-making process in reverse logistics: a bibliometric analysis

• Autor(a) principal: Tenório, Fernando Antonio Guimarães
• Data de Publicação: 2014
• Outros Autores: Silva, Débora Eleonora Pereira da, Dacorso, Antonio Luiz Rocha
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Revista Produção Online
• Texto Completo: https://www.producaoonline.org.br/rpo/article/view/1434
• topic: Reverse Logistics. Innovation. Decision making. Service. Process.; Logística reversa. Inovação. Tomada de decisão. Serviço. Processo.

This work aimed to make a bibliometric analysis on empirical studies that focus on the reverse logistics process. Papers published in two major events of management and a production engineering were collected during the years 2007-2012. To perform the analysis assumptions were adopted as the concepts of innovation and decision-making. 43 articles were analyzed and it was found that, in most cases, organizations choose to deploy reverse logistics as a means to solving problems related to environmental laws and regulations and after its implementation, the decision-making process related to the network of companies that perform reverse logistics remains restricted to the adopter company, thus becoming a centralized decision-making process. It was also found that reverse logistics is, in most cases, an innovation in the supply chain, it provides a new way to manage and operate the return and recycling of waste products and generating competitive advantages in the form of increased net income and better picture of the organization to its partners and customers.