Social media and health desinformation: the facebook case

Detalhes bibliográficos
Autor(a) principal: Revez, Jorge
Data de Publicação: 2022
Tipo de documento: Artigo
Idioma: por
Título da fonte: Revista EDICIC
Texto Completo: https://ojs.edicic.org/revistaedicic/article/view/106
Resumo: The COVID-19 pandemic highlighted the importance of the quality and reliability of health information, especially that which is consumed daily by citizens through Facebook and other social media. Studies on information behaviour cannot ignore that the Facebook news feed emerges as an information channel for many individuals, who read and share health information for different purposes, including fake news and misinformation sources, ignoring basic evaluation criteria or fact-checking strategies. This article aims to analyse research results on behaviour towards online health information through social media, focusing on Facebook, in the most intense period of the pandemic crisis and the phenomenon of disinformation. A literature review is conducted using 51 recent papers (between 2020-2021) with the following objectives: to understand online information behaviour in the context of social media; to assess the landscape of false or misinformed health information transmitted through Facebook; and, to acknowledge some proposals to counteract the infodemic caused by the pandemic. The results show two dominant research approaches: analysis of information behaviour, mostly information acquisition and sharing activities; and analysis of published content, focusing on the infodemic, social behaviour and communication strategies of public health authorities. Despite concerns regarding disinformation, research reveals a still uncertain scenario regarding the solutions to counteract this serious public health issue.
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spelling Social media and health desinformation: the facebook caseRedes sociales y desinformación en salud: el caso de facebookRedes sociais e desinformação na saúde: o caso do facebookFacebookDesinformaciónRedes SocialesInformación en SaludSalud PúblicaCOVID-19FacebookDisinformationHealth InformationPublic HealthCOVID-19FacebookDesinformaçãoRedes Sociais DigitaisInformação de SaúdeSaúde PúblicaCOVID-19The COVID-19 pandemic highlighted the importance of the quality and reliability of health information, especially that which is consumed daily by citizens through Facebook and other social media. Studies on information behaviour cannot ignore that the Facebook news feed emerges as an information channel for many individuals, who read and share health information for different purposes, including fake news and misinformation sources, ignoring basic evaluation criteria or fact-checking strategies. This article aims to analyse research results on behaviour towards online health information through social media, focusing on Facebook, in the most intense period of the pandemic crisis and the phenomenon of disinformation. A literature review is conducted using 51 recent papers (between 2020-2021) with the following objectives: to understand online information behaviour in the context of social media; to assess the landscape of false or misinformed health information transmitted through Facebook; and, to acknowledge some proposals to counteract the infodemic caused by the pandemic. The results show two dominant research approaches: analysis of information behaviour, mostly information acquisition and sharing activities; and analysis of published content, focusing on the infodemic, social behaviour and communication strategies of public health authorities. Despite concerns regarding disinformation, research reveals a still uncertain scenario regarding the solutions to counteract this serious public health issue.La pandemia de COVID-19 puso de manifiesto la importancia de la calidad y la fiabilidad de la información de salud, especialmente la que consumen a diario los ciudadanos a través de Facebook y otras redes sociales digitales. Los estudios sobre el comportamiento informacional no pueden ignorar que el feed de noticias de Facebook emerge como un canal de información para muchos individuos, que leen y comparten información sobre salud con diferentes propósitos, incluyendo noticias falsas y fuentes de desinformación, ignorando los criterios básicos de evaluación o las estrategias de comprobación de hechos. Este artículo pretende analizar los resultados de la investigación sobre el comportamiento hacia la información de salud online a través de las redes sociales digitales, centrándose en Facebook, en el periodo más intenso de la crisis pandémica y el fenómeno de la desinformación. Se realiza una revisión bibliográfica a partir de 51 trabajos recientes (entre 2020-2021) con los siguientes objetivos: conocer el comportamiento informacional online en el contexto de los medios sociales; evaluar el panorama de la información de salud falsa o distorsionada que se transmite a través de Facebook; y, conocer algunas propuestas para contrarrestar la infodemia provocada por la pandemia. Los resultados muestran dos enfoques de investigación dominantes: el análisis del comportamiento informacional, sobre todo de las actividades de adquisición e información compartida; y el análisis del contenido publicado, centrado en la infodemia, el comportamiento social y las estrategias de comunicación de las autoridades de salud pública. A pesar de la preocupación por la desinformación, la investigación revela un escenario todavía incierto con vistas a encontrar soluciones para contrarrestar este grave problema de salud pública.A pandemia da COVID-19 realçou a importância da qualidade e da fiabilidade da informação sobre saúde, especialmente, aquela que é consumida diariamente pelos cidadãos através do Facebook e de outras redes sociais digitais. Os estudos sobre o comportamento informacional não podem ignorar que o feed de notícias do Facebook surge como um canal de informação para muitos indivíduos, que leem e partilham informações de saúde para diferentes fins, incluindo notícias falsas e fontes de desinformação, ignorando critérios básicos de avaliação ou estratégias de verificação de factos. Este artigo pretende analisar resultados da investigação sobre o comportamento face à informação online de saúde através das redes sociais digitais, centrando-se no Facebook, no período mais intenso da crise pandémica e no fenómeno da desinformação. É realizada uma revisão da literatura, utilizando 51 trabalhos recentes (entre 2020-2021) com os seguintes objetivos: compreender o comportamento informacional online no contexto das redes sociais; avaliar o panorama da informação de saúde falsa ou distorcida transmitida através do Facebook; e, conhecer algumas propostas para contrariar a infodemia provocada pela pandemia. Os resultados mostram duas abordagens de investigação dominantes: análise do comportamento informacional, na sua maioria atividades de aquisição e de partilha de informação; e análise do conteúdo publicado, centrando-se na infodemia, no comportamento social e nas estratégias de comunicação das autoridades de saúde pública. Apesar das preocupações em relação à desinformação, a investigação revela um cenário ainda incerto com vista à obtenção de soluções para contrariar esta questão grave de saúde pública.Asociación de Educación e Investigación en Ciencia de la Información de Iberoamérica y el Caribe2022-12-19info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionResearch PaperArtículo de InvestigaciónArtigo de Pesquisaapplication/pdfhttps://ojs.edicic.org/revistaedicic/article/view/10610.62758/re.v2i3.106Revista EDICIC; Vol. 2 No. 3 (2022): Special Number: Challenges to face in relation to disinformation, counter-information and fake newsRevista EDICIC; Vol. 2 Núm. 3 (2022): Número Especial: Retos a afrontar sobre la desinformación, la contrainformación y las noticias falsasRevista EDICIC; v. 2 n. 3 (2022): Número Especial: Desafios a enfrentar em relação à desinformação, contrainformação e notícias falsas2236-575310.62758/re.v2i3reponame:Revista EDICICinstname:Asociación de Educación e Investigación en Ciencia de la Información de Iberoamérica y el Caribe (EDICIC)instacron:EDICICporhttps://ojs.edicic.org/revistaedicic/article/view/106/152Derechos de autor 2022 Revista EDICIChttps://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessRevez, Jorge2024-04-26T11:27:31Zoai:ojs.pkp.sfu.ca:article/106Revistahttp://ojs.edicic.org/index.php/revistaedicicPRIhttp://ojs.edicic.org/index.php/revistaedicic/oaiedicic@edicic.org2236-57532236-5753opendoar:2024-04-26T11:27:31Revista EDICIC - Asociación de Educación e Investigación en Ciencia de la Información de Iberoamérica y el Caribe (EDICIC)false
dc.title.none.fl_str_mv Social media and health desinformation: the facebook case
Redes sociales y desinformación en salud: el caso de facebook
Redes sociais e desinformação na saúde: o caso do facebook
title Social media and health desinformation: the facebook case
spellingShingle Social media and health desinformation: the facebook case
Revez, Jorge
Facebook
Desinformación
Redes Sociales
Información en Salud
Salud Pública
COVID-19
Facebook
Disinformation
Health Information
Public Health
COVID-19
Facebook
Desinformação
Redes Sociais Digitais
Informação de Saúde
Saúde Pública
COVID-19
title_short Social media and health desinformation: the facebook case
title_full Social media and health desinformation: the facebook case
title_fullStr Social media and health desinformation: the facebook case
title_full_unstemmed Social media and health desinformation: the facebook case
title_sort Social media and health desinformation: the facebook case
author Revez, Jorge
author_facet Revez, Jorge
author_role author
dc.contributor.author.fl_str_mv Revez, Jorge
dc.subject.por.fl_str_mv Facebook
Desinformación
Redes Sociales
Información en Salud
Salud Pública
COVID-19
Facebook
Disinformation
Health Information
Public Health
COVID-19
Facebook
Desinformação
Redes Sociais Digitais
Informação de Saúde
Saúde Pública
COVID-19
topic Facebook
Desinformación
Redes Sociales
Información en Salud
Salud Pública
COVID-19
Facebook
Disinformation
Health Information
Public Health
COVID-19
Facebook
Desinformação
Redes Sociais Digitais
Informação de Saúde
Saúde Pública
COVID-19
description The COVID-19 pandemic highlighted the importance of the quality and reliability of health information, especially that which is consumed daily by citizens through Facebook and other social media. Studies on information behaviour cannot ignore that the Facebook news feed emerges as an information channel for many individuals, who read and share health information for different purposes, including fake news and misinformation sources, ignoring basic evaluation criteria or fact-checking strategies. This article aims to analyse research results on behaviour towards online health information through social media, focusing on Facebook, in the most intense period of the pandemic crisis and the phenomenon of disinformation. A literature review is conducted using 51 recent papers (between 2020-2021) with the following objectives: to understand online information behaviour in the context of social media; to assess the landscape of false or misinformed health information transmitted through Facebook; and, to acknowledge some proposals to counteract the infodemic caused by the pandemic. The results show two dominant research approaches: analysis of information behaviour, mostly information acquisition and sharing activities; and analysis of published content, focusing on the infodemic, social behaviour and communication strategies of public health authorities. Despite concerns regarding disinformation, research reveals a still uncertain scenario regarding the solutions to counteract this serious public health issue.
publishDate 2022
dc.date.none.fl_str_mv 2022-12-19
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Research Paper
Artículo de Investigación
Artigo de Pesquisa
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://ojs.edicic.org/revistaedicic/article/view/106
10.62758/re.v2i3.106
url https://ojs.edicic.org/revistaedicic/article/view/106
identifier_str_mv 10.62758/re.v2i3.106
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://ojs.edicic.org/revistaedicic/article/view/106/152
dc.rights.driver.fl_str_mv Derechos de autor 2022 Revista EDICIC
https://creativecommons.org/licenses/by/4.0
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Derechos de autor 2022 Revista EDICIC
https://creativecommons.org/licenses/by/4.0
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Asociación de Educación e Investigación en Ciencia de la Información de Iberoamérica y el Caribe
publisher.none.fl_str_mv Asociación de Educación e Investigación en Ciencia de la Información de Iberoamérica y el Caribe
dc.source.none.fl_str_mv Revista EDICIC; Vol. 2 No. 3 (2022): Special Number: Challenges to face in relation to disinformation, counter-information and fake news
Revista EDICIC; Vol. 2 Núm. 3 (2022): Número Especial: Retos a afrontar sobre la desinformación, la contrainformación y las noticias falsas
Revista EDICIC; v. 2 n. 3 (2022): Número Especial: Desafios a enfrentar em relação à desinformação, contrainformação e notícias falsas
2236-5753
10.62758/re.v2i3
reponame:Revista EDICIC
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instname_str Asociación de Educación e Investigación en Ciencia de la Información de Iberoamérica y el Caribe (EDICIC)
instacron_str EDICIC
institution EDICIC
reponame_str Revista EDICIC
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repository.name.fl_str_mv Revista EDICIC - Asociación de Educación e Investigación en Ciencia de la Información de Iberoamérica y el Caribe (EDICIC)
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