Managerial competences and their management: a study in Brazilian inns of a historic city (Tiradentes, Minas Gerais)
Autor(a) principal: | |
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Data de Publicação: | 2017 |
Outros Autores: | , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | https://tmstudies.net/index.php/ectms/article/view/1008 |
Resumo: | Tourism has become prominent on the national scene, both for national authorities and society. In this environment, the hotels’ branch manager plays a key role in which managerial competences are required to manage the project and the provision of services. For this reason, the objective of this research was to identify and analyze the management competences of hotel managers in Tiradentes (Minas Gerais, Brazil). For that, a field research with descriptive, qualitative and quantitative approach was carried out. It was observed that inns are family-owned businesses with little training in the area and the main role of managers is to be a mentor, focusing on human relationships. The inns contribute to the management of competences process, which occurs mainly due to an individual’s daily action in the organization, also as with formal training incentives. Finally, we present the research limitations and suggestions for future research. |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Managerial competences and their management: a study in Brazilian inns of a historic city (Tiradentes, Minas Gerais)Professional competences, inns, tourismManagerial competences; Management of competences; Inns; Professional competences.Tourism has become prominent on the national scene, both for national authorities and society. In this environment, the hotels’ branch manager plays a key role in which managerial competences are required to manage the project and the provision of services. For this reason, the objective of this research was to identify and analyze the management competences of hotel managers in Tiradentes (Minas Gerais, Brazil). For that, a field research with descriptive, qualitative and quantitative approach was carried out. It was observed that inns are family-owned businesses with little training in the area and the main role of managers is to be a mentor, focusing on human relationships. The inns contribute to the management of competences process, which occurs mainly due to an individual’s daily action in the organization, also as with formal training incentives. Finally, we present the research limitations and suggestions for future research.University of Algarve2017-04-28T00:00:00Zjournal articlejournal articlejournal articleinfo:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://tmstudies.net/index.php/ectms/article/view/1008oai:ojs.pkp.sfu.ca:article/1008Revista Encontros Científicos - Tourism & Management Studies; Vol 13, No 2 (2017); 71-82Tourism & Management Studies; Vol 13, No 2 (2017); 71-82Tourism & Management Studies; Vol 13, No 2 (2017); 71-82Revista Encontros Científicos - Tourism & Management Studies; Vol 13, No 2 (2017); 71-822182-8466reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAPenghttps://tmstudies.net/index.php/ectms/article/view/1008https://tmstudies.net/index.php/ectms/article/view/1008/pdf_55https://tmstudies.net/index.php/ectms/article/downloadSuppFile/1008/353https://tmstudies.net/index.php/ectms/article/downloadSuppFile/1008/354https://tmstudies.net/index.php/ectms/article/downloadSuppFile/1008/355Copyright (c) 2017 Tourism & Management Studieshttp://creativecommons.org/licenses/by-nc-nd/4.0info:eu-repo/semantics/openAccessBarros, Leandro Eduardo Vieira; Universidade Federal de Lavras, Instituto Federal do Sudeste de Minas Gerais - São João del-REiPaiva, Kely César Martins de; Universidade Federal de Minas Gerais - UFMG.Cappelle, Mônica Carvalho Alves; Universidade Federal de Lavras - UFLA.2022-10-05T04:16:21ZPortal AgregadorONG |
dc.title.none.fl_str_mv |
Managerial competences and their management: a study in Brazilian inns of a historic city (Tiradentes, Minas Gerais) |
title |
Managerial competences and their management: a study in Brazilian inns of a historic city (Tiradentes, Minas Gerais) |
spellingShingle |
Managerial competences and their management: a study in Brazilian inns of a historic city (Tiradentes, Minas Gerais) Barros, Leandro Eduardo Vieira; Universidade Federal de Lavras, Instituto Federal do Sudeste de Minas Gerais - São João del-REi Professional competences, inns, tourism Managerial competences; Management of competences; Inns; Professional competences. |
title_short |
Managerial competences and their management: a study in Brazilian inns of a historic city (Tiradentes, Minas Gerais) |
title_full |
Managerial competences and their management: a study in Brazilian inns of a historic city (Tiradentes, Minas Gerais) |
title_fullStr |
Managerial competences and their management: a study in Brazilian inns of a historic city (Tiradentes, Minas Gerais) |
title_full_unstemmed |
Managerial competences and their management: a study in Brazilian inns of a historic city (Tiradentes, Minas Gerais) |
title_sort |
Managerial competences and their management: a study in Brazilian inns of a historic city (Tiradentes, Minas Gerais) |
author |
Barros, Leandro Eduardo Vieira; Universidade Federal de Lavras, Instituto Federal do Sudeste de Minas Gerais - São João del-REi |
author_facet |
Barros, Leandro Eduardo Vieira; Universidade Federal de Lavras, Instituto Federal do Sudeste de Minas Gerais - São João del-REi Paiva, Kely César Martins de; Universidade Federal de Minas Gerais - UFMG. Cappelle, Mônica Carvalho Alves; Universidade Federal de Lavras - UFLA. |
author_role |
author |
author2 |
Paiva, Kely César Martins de; Universidade Federal de Minas Gerais - UFMG. Cappelle, Mônica Carvalho Alves; Universidade Federal de Lavras - UFLA. |
author2_role |
author author |
dc.contributor.author.fl_str_mv |
Barros, Leandro Eduardo Vieira; Universidade Federal de Lavras, Instituto Federal do Sudeste de Minas Gerais - São João del-REi Paiva, Kely César Martins de; Universidade Federal de Minas Gerais - UFMG. Cappelle, Mônica Carvalho Alves; Universidade Federal de Lavras - UFLA. |
dc.subject.por.fl_str_mv |
Professional competences, inns, tourism Managerial competences; Management of competences; Inns; Professional competences. |
topic |
Professional competences, inns, tourism Managerial competences; Management of competences; Inns; Professional competences. |
description |
Tourism has become prominent on the national scene, both for national authorities and society. In this environment, the hotels’ branch manager plays a key role in which managerial competences are required to manage the project and the provision of services. For this reason, the objective of this research was to identify and analyze the management competences of hotel managers in Tiradentes (Minas Gerais, Brazil). For that, a field research with descriptive, qualitative and quantitative approach was carried out. It was observed that inns are family-owned businesses with little training in the area and the main role of managers is to be a mentor, focusing on human relationships. The inns contribute to the management of competences process, which occurs mainly due to an individual’s daily action in the organization, also as with formal training incentives. Finally, we present the research limitations and suggestions for future research. |
publishDate |
2017 |
dc.date.none.fl_str_mv |
2017-04-28T00:00:00Z |
dc.type.driver.fl_str_mv |
journal article journal article journal article info:eu-repo/semantics/article |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://tmstudies.net/index.php/ectms/article/view/1008 oai:ojs.pkp.sfu.ca:article/1008 |
url |
https://tmstudies.net/index.php/ectms/article/view/1008 |
identifier_str_mv |
oai:ojs.pkp.sfu.ca:article/1008 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
https://tmstudies.net/index.php/ectms/article/view/1008 https://tmstudies.net/index.php/ectms/article/view/1008/pdf_55 https://tmstudies.net/index.php/ectms/article/downloadSuppFile/1008/353 https://tmstudies.net/index.php/ectms/article/downloadSuppFile/1008/354 https://tmstudies.net/index.php/ectms/article/downloadSuppFile/1008/355 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2017 Tourism & Management Studies http://creativecommons.org/licenses/by-nc-nd/4.0 info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2017 Tourism & Management Studies http://creativecommons.org/licenses/by-nc-nd/4.0 |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
University of Algarve |
publisher.none.fl_str_mv |
University of Algarve |
dc.source.none.fl_str_mv |
Revista Encontros Científicos - Tourism & Management Studies; Vol 13, No 2 (2017); 71-82 Tourism & Management Studies; Vol 13, No 2 (2017); 71-82 Tourism & Management Studies; Vol 13, No 2 (2017); 71-82 Revista Encontros Científicos - Tourism & Management Studies; Vol 13, No 2 (2017); 71-82 2182-8466 reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
instname_str |
Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
instacron_str |
RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
collection |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
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repository.mail.fl_str_mv |
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1777301377290076160 |