Evaluation of effectiveness of online technical visits to perishable food suppliers of a public university hospital during the COVID-19 pandemic period

• Autor(a) principal: Lima Camargo, Evelyn Pôrto
• Data de Publicação: 2023
• Outros Autores: de Souza, Lúcia Pereira, Ortiz Hammes, Thais, Venzke, Janaína Guimarães, Strasburg, Virgílio José
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Saúde (Santa Maria)
• Texto Completo: https://periodicos.ufsm.br/revistasaude/article/view/71172
• topic: Raw Material; Meat;; Minimally Processed Vegetables;; Meals;; Food Service.; Matérias-primas;; Carnes;; Vegetais Minimamente Processados;; Refeições;; Serviços de alimentação.

The evaluation and selection of suppliers is one of the most important principles for ensuring the quality of the raw materials purchased. According to current legislation, food services must specify criteria for evaluating and selecting suppliers of raw materials, ingredients and packaging. The present study aimed to evaluate the degree of effectiveness of online technical visits to perishable food suppliers at a public university hospital in southern Brazil. This is a descriptive study with the evaluation of secondary data. The itineraries of in-person technical visits carried out in perishable food suppliers in the period from 2017 to 2019 and all the itineraries of technical visits in the online modality carried out in the year 2021 were verified. The inspection itineraries consisted of 51 items distributed in six evaluation topics. Nine face-to-face inspections were identified for suppliers of minimally processed animal and vegetable products. For the inspections in the online mode, four suppliers were inspected. It was observed that the online technical visits had a total adequacy of 81.2% and the face-to-face technical visits a total of 83.5%. From the results of the study, it can be concluded that online technical visits are as effective as face-to-face technical visits. However, it is suggested that in the online modality the results obtained in each topic should be analyzed considering the specifics of the technical visit.