O uso de sistemas informatizados para uma melhor gestão de empresas de aviação

• Autor(a) principal: Martins, Alvaro Horowicz
• Data de Publicação: 2016
• Tipo de documento: Trabalho de conclusão de curso
• Idioma: por
• Título da fonte: Repositório Universitário da Ânima (RUNA)
• Texto Completo: https://repositorio.animaeducacao.com.br/handle/ANIMA/8367
• topic: Gestão na aviação; Business Intelligence; Sistemas informatizados; Data Science; Tomada de decisão

This work is intended to prove the powerful, for aeronautical companies, about the correct usage Of computerized systems on the management process. This work used the knowledge of Business intelligence (bi) applied in aviation and pretend to show how this can be useful for The maintenance of the organizational climate, costs reduction, safety improvements and risks Mitigation around the business. Characterized as an exploratory research using books, periodic, Guides, codes, monographs, articles, websites and programs. Taken by qualitative and Quantitative approach. Split into three different parts for better comprehension and Understanding about the theme. The first one brings an introduction of the work, what it is Intend to with the presentation of the general and specific objectives, as well as the justification Of the research and the methodologies applied. The second part has in its scope what was used In this work, the theoretical referential. Split into paragraphs the first one deals with the Brazilian aviation industry, the second one with the business management processes and their Management, the third one with the operational, managerial and strategic decision support Systems, the fourth with data, information, intelligence and knowledge and the last paragraph With the management systems the three different company’s levels, the operational, managerial And strategic. The last part of our work has talks about all the research done and seeks to Describe the concepts of business intelligence (bi), identify the aviation enterprise data sources, Identify the main difficulties of the airlines and finally to describe a functional theoretical System with the main demands by applying a bi. Data analysis was done by interpretation of Graphs and tables, that were analyzed according to the theoretical substantiation. When Analyzing the results, obtained from the research, concluded that bi is not really explored by Companies in the aviation sector, either by their unfamiliarity, the high cost of implementation Or even the difficulty in doing it and maintaining it. But who knows how to apply it and use it Correctly will benefit from the data processed and can be applied in a scenario of decision.