Melhorando a interação da interface do site da previdência social para a terceira idade

Detalhes bibliográficos
Autor(a) principal: Lambert Slongo, Giuliana
Data de Publicação: 2017
Tipo de documento: Trabalho de conclusão de curso
Idioma: por
Título da fonte: Repositório Universitário da Ânima (RUNA)
Texto Completo: https://repositorio.animaeducacao.com.br/handle/ANIMA/7796
Resumo: This final paper will present a study about the possibility of improvements of the brazillian Social Security website for the use of the elderly. An analysis will be made about the third age, usability, information architecture, ergonomics, accessibility and other subjects related to the interaction of this group. The third age (people over sixty years old) is an age group that has a huge growth in Brazil and the world. However, this population has physiological, cognitive and emotional declines due mainly to aging. With increasing of technology and digtal devices, the elderly with their natural slopes have difficulties using these interfaces, but are they also designed for the use and understanding of this public? Or just for ther younger crowd? With this dilemma, this final paper will make a protoype of a website that uses usability guidelines, information architecture among other disciplines related to digital design, in addition to studies that include aging. In order to evaluate the problems of the elderly in interfaces, the project choose the brazillian Social Security website, called Previdência Social, which was tested in practice with users. From this evaluation, the author tried to dismantle all the problems of the guests when interacting with the site and than develop three alternatives of layout which were subsequently evaluated by the users. Based on the opinion of this group, one of the alternatives was chosen, which was also tested using the same methodology used by the first test on the site of Previdência Social. With these evaluations, the author was able to analyze the two results and come to a conclusion on whether or not there is a problem in the construction of interfaces with the third age.
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spelling Melhorando a interação da interface do site da previdência social para a terceira idadeTerceira idadeUsabilidadePrevidência SocialInteraçãoThis final paper will present a study about the possibility of improvements of the brazillian Social Security website for the use of the elderly. An analysis will be made about the third age, usability, information architecture, ergonomics, accessibility and other subjects related to the interaction of this group. The third age (people over sixty years old) is an age group that has a huge growth in Brazil and the world. However, this population has physiological, cognitive and emotional declines due mainly to aging. With increasing of technology and digtal devices, the elderly with their natural slopes have difficulties using these interfaces, but are they also designed for the use and understanding of this public? Or just for ther younger crowd? With this dilemma, this final paper will make a protoype of a website that uses usability guidelines, information architecture among other disciplines related to digital design, in addition to studies that include aging. In order to evaluate the problems of the elderly in interfaces, the project choose the brazillian Social Security website, called Previdência Social, which was tested in practice with users. From this evaluation, the author tried to dismantle all the problems of the guests when interacting with the site and than develop three alternatives of layout which were subsequently evaluated by the users. Based on the opinion of this group, one of the alternatives was chosen, which was also tested using the same methodology used by the first test on the site of Previdência Social. With these evaluations, the author was able to analyze the two results and come to a conclusion on whether or not there is a problem in the construction of interfaces with the third age.Este trabalho apresentará um estudo sobre a possibilidade de melhorar a interação dos idosos no site da Previdência Social. Com isso foi feito uma análise sobre a terceira idade, Usabilidade, Arquitetura da Informação, Ergonomia, acessibilidade e outros assuntos relacionados a interação deste grupo. A terceira idade (indivíduos acima de sessenta anos) é uma faixa etária que possui um crescimento vertiginoso no Brasil e no mundo. No entanto, esta população possui declínios por ordem fisiológicas, cognitivas e emocionais, decorridas principalmente, do envelhecimento. Com aumento das tecnologias e dispositivos digitais, os idosos com seus declives naturais possuem dificuldades no uso destas interfaces, porém será que elas estão projetadas também para o uso e entendimento deste público? Ou somente para o público mais jovem? Com este dilema, o trabalho fará um protótipo de um site cujo os quais utiliza-se diretrizes de Usabilidade, Arquitetura da Informação entre outras disciplinas ligadas ao Design Digital, além dos estudos que compreendem o envelhecimento. Para avaliar os problemas dos idosos em interfaces, escolheu-se o site da Previdência Social, o qual foi testado na prática com os usuários. A partir desta avaliação, a autora tentou desmiuçar todos as falhas dos convidados ao interagir com o site e gerar três alternativas de layout nas quais foram posteriormente analisadas pelos usuários. A partir da opinião deste público, escolheu-se uma das alternativas, que por fim, foi testada utilizando a mesma metodologia no qual foi feita no site em uso da Previdência Social. Com estas avaliações, a autora pôde analisar os dois resultados obtidos e concluir se existe ou não um problema na construção de interfaces em relação ao público da terceira idade.Ribas, ArmandoLambert Slongo, Giuliana2017-07-25T21:42:26Z2020-11-28T22:36:29Z2017-07-25T21:42:26Z2020-11-28T22:36:29Z2017info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/bachelorThesis232 f.application/pdfhttps://repositorio.animaeducacao.com.br/handle/ANIMA/7796Design - FlorianópolisFlorianópolisAttribution-NonCommercial-NoDerivs 3.0 Brazilhttp://creativecommons.org/licenses/by-nc-nd/3.0/br/info:eu-repo/semantics/openAccessporreponame:Repositório Universitário da Ânima (RUNA)instname:Ânima Educaçãoinstacron:Ânima2021-08-04T20:18:11Zoai:repositorio.animaeducacao.com.br:ANIMA/7796Repositório InstitucionalPRIhttps://repositorio.animaeducacao.com.br/oai/requestcontato@animaeducacao.com.bropendoar:2021-08-04T20:18:11Repositório Universitário da Ânima (RUNA) - Ânima Educaçãofalse
dc.title.none.fl_str_mv Melhorando a interação da interface do site da previdência social para a terceira idade
title Melhorando a interação da interface do site da previdência social para a terceira idade
spellingShingle Melhorando a interação da interface do site da previdência social para a terceira idade
Lambert Slongo, Giuliana
Terceira idade
Usabilidade
Previdência Social
Interação
title_short Melhorando a interação da interface do site da previdência social para a terceira idade
title_full Melhorando a interação da interface do site da previdência social para a terceira idade
title_fullStr Melhorando a interação da interface do site da previdência social para a terceira idade
title_full_unstemmed Melhorando a interação da interface do site da previdência social para a terceira idade
title_sort Melhorando a interação da interface do site da previdência social para a terceira idade
author Lambert Slongo, Giuliana
author_facet Lambert Slongo, Giuliana
author_role author
dc.contributor.none.fl_str_mv Ribas, Armando
dc.contributor.author.fl_str_mv Lambert Slongo, Giuliana
dc.subject.por.fl_str_mv Terceira idade
Usabilidade
Previdência Social
Interação
topic Terceira idade
Usabilidade
Previdência Social
Interação
description This final paper will present a study about the possibility of improvements of the brazillian Social Security website for the use of the elderly. An analysis will be made about the third age, usability, information architecture, ergonomics, accessibility and other subjects related to the interaction of this group. The third age (people over sixty years old) is an age group that has a huge growth in Brazil and the world. However, this population has physiological, cognitive and emotional declines due mainly to aging. With increasing of technology and digtal devices, the elderly with their natural slopes have difficulties using these interfaces, but are they also designed for the use and understanding of this public? Or just for ther younger crowd? With this dilemma, this final paper will make a protoype of a website that uses usability guidelines, information architecture among other disciplines related to digital design, in addition to studies that include aging. In order to evaluate the problems of the elderly in interfaces, the project choose the brazillian Social Security website, called Previdência Social, which was tested in practice with users. From this evaluation, the author tried to dismantle all the problems of the guests when interacting with the site and than develop three alternatives of layout which were subsequently evaluated by the users. Based on the opinion of this group, one of the alternatives was chosen, which was also tested using the same methodology used by the first test on the site of Previdência Social. With these evaluations, the author was able to analyze the two results and come to a conclusion on whether or not there is a problem in the construction of interfaces with the third age.
publishDate 2017
dc.date.none.fl_str_mv 2017-07-25T21:42:26Z
2017-07-25T21:42:26Z
2017
2020-11-28T22:36:29Z
2020-11-28T22:36:29Z
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language por
dc.relation.none.fl_str_mv Design - Florianópolis
dc.rights.driver.fl_str_mv Attribution-NonCommercial-NoDerivs 3.0 Brazil
http://creativecommons.org/licenses/by-nc-nd/3.0/br/
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Attribution-NonCommercial-NoDerivs 3.0 Brazil
http://creativecommons.org/licenses/by-nc-nd/3.0/br/
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv 232 f.
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