Gerenciamento de recursos e seus benefícios na decisão aeronáutica

• Autor(a) principal: Borges, Thiago Giovanella
• Data de Publicação: 2016
• Tipo de documento: Trabalho de conclusão de curso
• Idioma: por
• Título da fonte: Repositório Universitário da Ânima (RUNA)
• Texto Completo: https://repositorio.animaeducacao.com.br/handle/ANIMA/8366
• topic: Fator humano; Gerenciamento de recursos; Risco e ameaças; Tomada de decisão

This research is directed directly to the theme of resource management (CRM) and its benefits in the decision-making process of pilots, an influential factor in flight safety. It was searched through descriptive research, with bibliographical and documentary procedures, through the reading of books and articles, to review the human factors involved in the aerial activity, conceptualizing its aspects and reporting the relationships involved between man-half-machine in the complex aviation system. The conceptual reference models called SHELL and the Swiss cheese of James Reason, which illustrate in a didactic way the interrelations between man and the complex system to which the aeronautical environment is connected, stand out. Another topic addressed is the origin and evolution of resource management (CRM), consolidating it with the processes of risk management and decision making. It is highlighted in this context the concepts and elements involved in aeronautical activity, identifying and conceptualizing their threats and risks and what existing processes that aim at mitigating or eliminating these hazards to flight safety. Through case studies of some accidents and incidents, the team work was analyzed in the management of the threats and risks faced by it. From these analyzes, it is possible to create a critical assessment of the performance of the managerial process and the influence on the result of the accident or incident.