A possibilidade de utilização da lei de arbitragem nas relações de consumo

• Autor(a) principal: Carvalho, Carlos Eduardo Soares Medeiros
• Data de Publicação: 2017
• Tipo de documento: Trabalho de conclusão de curso
• Idioma: por
• Título da fonte: Repositório Universitário da Ânima (RUNA)
• Texto Completo: https://repositorio.animaeducacao.com.br/handle/ANIMA/5643
• topic: Arbitragem; Relações de consumo; Código de defesa do consumidor

In the present study the topic addressed is " THE POSSIBILITY OF USING THE ARBITRATION LAW IN CONSUMER RELATIONS ", whose general objective is to analyze the application of the Arbitration Institute with regard to the Code of Consumer Protection. For the preparation of the study, which is classified as a bibliographical and documentary research, the method of deductive approach was used, and the monographic as a method of procedure, since it will analyze documents, inherent to norms and laws, and doctrines related to the proposed theme , From the general scope to the specific. The study found that arbitration is a method of conflict resolution established by the parties, in common agreement, which appoint one or more arbitrators, to decide the conflict without the need to provoke the Judiciary. To do this, it is necessary to understand some basic principles of the law that guide it, such as due process, contradictory and equal parts, since the foundation and structuring of the entire legal context is centralized In the set of principles that compose it. Also, there are some advantages in the arbitration institute, such as the speed and specialty of the arbitrators in the conflicts submitted to the procedure in comparison with similar cases discussed in common judicial proceedings. It was verified that the arbitration is applicable and, mainly, it is encouraged by the Code of Consumer Protection, however there are some rules that make it difficult to use them in contracts called adhesion in order to protect consumer protection. Thus, the guarantees of consumer law remain intact.