Online mental health care during the COVID-19 pandemic

Detalhes bibliográficos
Autor(a) principal: Guedes,Ariane da Cruz
Data de Publicação: 2022
Outros Autores: Kantorski,Luciane Prado, Willrich,Janaína Quinzen, Coimbra,Valéria Cristina Christello, Wünsch,Carla Gabriela, Sperb,Lilian Cruz Souto de Oliveira, Sperb,César Brasil
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Revista Brasileira de Enfermagem (Online)
Texto Completo: http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0034-71672022000300207
Resumo: ABSTRACT Objective: Identify users, services, and reasons for seeking online mental health care during the COVID-19 pandemic. Methods: A descriptive, retrospective study, with documentary analysis of medical records of users served between April and July 2020. Results: Of the 258 accesses, 159 were complete, and 99 were offline messages. Although there were 61 (38.36%) consultations in May, in April, there were 49 (30.82%) in 18 days of reception. More than 89% of accesses were women between 40 and 59 years. Among the motivations in the search for care, anxiety, fear, depression, sadness, crying, stress, and suicidal ideation stand out. Final considerations: Chat is a quick, early and short-wait intervention opportunity for people in need of mental health care. Therefore, the study emphasizes the importance of investing in the training of nursing professionals to act in mental health.
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spelling Online mental health care during the COVID-19 pandemicMental HealthRemote ConsultationPandemicsNursingPsychologyABSTRACT Objective: Identify users, services, and reasons for seeking online mental health care during the COVID-19 pandemic. Methods: A descriptive, retrospective study, with documentary analysis of medical records of users served between April and July 2020. Results: Of the 258 accesses, 159 were complete, and 99 were offline messages. Although there were 61 (38.36%) consultations in May, in April, there were 49 (30.82%) in 18 days of reception. More than 89% of accesses were women between 40 and 59 years. Among the motivations in the search for care, anxiety, fear, depression, sadness, crying, stress, and suicidal ideation stand out. Final considerations: Chat is a quick, early and short-wait intervention opportunity for people in need of mental health care. Therefore, the study emphasizes the importance of investing in the training of nursing professionals to act in mental health.Associação Brasileira de Enfermagem2022-01-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersiontext/htmlhttp://old.scielo.br/scielo.php?script=sci_arttext&pid=S0034-71672022000300207Revista Brasileira de Enfermagem v.75 suppl.1 2022reponame:Revista Brasileira de Enfermagem (Online)instname:Associação Brasileira de Enfermagem (ABEN)instacron:ABEN10.1590/0034-7167-2021-0554info:eu-repo/semantics/openAccessGuedes,Ariane da CruzKantorski,Luciane PradoWillrich,Janaína QuinzenCoimbra,Valéria Cristina ChristelloWünsch,Carla GabrielaSperb,Lilian Cruz Souto de OliveiraSperb,César Brasileng2021-10-29T00:00:00Zoai:scielo:S0034-71672022000300207Revistahttp://www.scielo.br/rebenhttps://old.scielo.br/oai/scielo-oai.phpreben@abennacional.org.br||telma.garcia@abennacional.org.br|| editorreben@abennacional.org.br1984-04460034-7167opendoar:2021-10-29T00:00Revista Brasileira de Enfermagem (Online) - Associação Brasileira de Enfermagem (ABEN)false
dc.title.none.fl_str_mv Online mental health care during the COVID-19 pandemic
title Online mental health care during the COVID-19 pandemic
spellingShingle Online mental health care during the COVID-19 pandemic
Guedes,Ariane da Cruz
Mental Health
Remote Consultation
Pandemics
Nursing
Psychology
title_short Online mental health care during the COVID-19 pandemic
title_full Online mental health care during the COVID-19 pandemic
title_fullStr Online mental health care during the COVID-19 pandemic
title_full_unstemmed Online mental health care during the COVID-19 pandemic
title_sort Online mental health care during the COVID-19 pandemic
author Guedes,Ariane da Cruz
author_facet Guedes,Ariane da Cruz
Kantorski,Luciane Prado
Willrich,Janaína Quinzen
Coimbra,Valéria Cristina Christello
Wünsch,Carla Gabriela
Sperb,Lilian Cruz Souto de Oliveira
Sperb,César Brasil
author_role author
author2 Kantorski,Luciane Prado
Willrich,Janaína Quinzen
Coimbra,Valéria Cristina Christello
Wünsch,Carla Gabriela
Sperb,Lilian Cruz Souto de Oliveira
Sperb,César Brasil
author2_role author
author
author
author
author
author
dc.contributor.author.fl_str_mv Guedes,Ariane da Cruz
Kantorski,Luciane Prado
Willrich,Janaína Quinzen
Coimbra,Valéria Cristina Christello
Wünsch,Carla Gabriela
Sperb,Lilian Cruz Souto de Oliveira
Sperb,César Brasil
dc.subject.por.fl_str_mv Mental Health
Remote Consultation
Pandemics
Nursing
Psychology
topic Mental Health
Remote Consultation
Pandemics
Nursing
Psychology
description ABSTRACT Objective: Identify users, services, and reasons for seeking online mental health care during the COVID-19 pandemic. Methods: A descriptive, retrospective study, with documentary analysis of medical records of users served between April and July 2020. Results: Of the 258 accesses, 159 were complete, and 99 were offline messages. Although there were 61 (38.36%) consultations in May, in April, there were 49 (30.82%) in 18 days of reception. More than 89% of accesses were women between 40 and 59 years. Among the motivations in the search for care, anxiety, fear, depression, sadness, crying, stress, and suicidal ideation stand out. Final considerations: Chat is a quick, early and short-wait intervention opportunity for people in need of mental health care. Therefore, the study emphasizes the importance of investing in the training of nursing professionals to act in mental health.
publishDate 2022
dc.date.none.fl_str_mv 2022-01-01
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0034-71672022000300207
url http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0034-71672022000300207
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv 10.1590/0034-7167-2021-0554
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv text/html
dc.publisher.none.fl_str_mv Associação Brasileira de Enfermagem
publisher.none.fl_str_mv Associação Brasileira de Enfermagem
dc.source.none.fl_str_mv Revista Brasileira de Enfermagem v.75 suppl.1 2022
reponame:Revista Brasileira de Enfermagem (Online)
instname:Associação Brasileira de Enfermagem (ABEN)
instacron:ABEN
instname_str Associação Brasileira de Enfermagem (ABEN)
instacron_str ABEN
institution ABEN
reponame_str Revista Brasileira de Enfermagem (Online)
collection Revista Brasileira de Enfermagem (Online)
repository.name.fl_str_mv Revista Brasileira de Enfermagem (Online) - Associação Brasileira de Enfermagem (ABEN)
repository.mail.fl_str_mv reben@abennacional.org.br||telma.garcia@abennacional.org.br|| editorreben@abennacional.org.br
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