Strategies for case management in transitional care in emergency services: scoping review

• Autor(a) principal: Braz,Priscilla Gonçalves de Castro Gomes
• Data de Publicação: 2020
• Outros Autores: Vila,Vanessa da Silva Carvalho, Neves,Heliny Carneiro Cunha
• Tipo de documento: Artigo
• Idioma: eng
• Título da fonte: Revista Brasileira de Enfermagem (Online)
• Texto Completo: http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0034-71672020001700301
• topic: Case Management; Patient-Centered Care; Transitional Care; Review; Emergency Medical Services

ABSTRACT Objective: to map and synthesize the strategies implemented for case management in transitional care for patients with complex needs in emergency services. Method: a scoping review conducted under the Joanna Briggs Institute guidance. Twenty-three studies were analyzed, with different methodological designs, on the strategies used in case management involving adult and elderly populations in emergency services. Results: the main strategies employed were patient risk stratification screening/identification, care management plan, coordination of care through multidisciplinary activities, support for the transition process, continuous patient monitoring, and follow-up. Final considerations: these strategies used structured approaches to care in emergency services to promote support for self-management and effective transitional care for people with complex needs, ensuring comprehensiveness, coordination, and continuity of care.