Root Cause Analysis, Failures and Effects in pediatric total quality management: a scoping review

• Autor(a) principal: Lima,Luciana Andrade de
• Data de Publicação: 2021
• Outros Autores: Silva,Louise Constancia de Melo Alves, Dantas,Joyce Karolayne dos Santos, Lima,Maria Solange Moreira de, Dantas,Daniele Vieira, Dantas,Rodrigo Assis Neves
• Tipo de documento: Artigo
• Idioma: eng
• Título da fonte: Revista Brasileira de Enfermagem (Online)
• Texto Completo: http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0034-71672021000600301
• topic: Pediatrics; Total Quality Management; Patient Safety; Failure Mode and Effect Analysis; Root Cause Analysis

ABSTRACT Objectives: to analyze the applicability of Root Cause Analysis and Failure Mode and Effect Analysis tools, aiming to improve care in pediatric units. Methods: this is a scoping review carried out according to the Joanna Briggs Institute guidelines, following the Preferred Reporting Items for Systematic Reviews and Meta-Analyzes extension for Scoping Reviews. Search took place in May 2018 on 15 data sources. Results: search totaled 8,254 studies. After using the relevant inclusion and exclusion criteria, 15 articles were included in the review. Of these, nine were published between 2013 and 2018, 12 used Failure Mode and Effect Analysis and 11 carried out interventions to improve the quality of the processes addressed, showing good post-intervention results. Final Considerations: the application of the tools indicated significant changes and improvements in the services that implemented them, proving to be satisfactory for detecting opportunities for improvement, employing specific methodologies for harm reduction in pediatrics.