Children’s evening dental clinic: perceptions and satisfaction of caretakers

• Autor(a) principal: Figueiredo, Márcia Cançado
• Data de Publicação: 2018
• Outros Autores: Silvestre, Eduarda Maria Pereira de, da Cunha, Luísa Lapenta, Silva, Jéssica Vaz
• Tipo de documento: Artigo
• Idioma: por; eng
• Título da fonte: Revista da ABENO (Online)
• Texto Completo: https://revabeno.emnuvens.com.br/revabeno/article/view/596
• topic: Dental Care. Night Care. Children. Caregivers.; Assistência Odontológica. Trabalho Noturno. Criança. Acompanhante.

With the start of care at the Children’s Evening Dental Clinic in the Dental School of UFRGS, it became necessary to evaluate the perception of children’s caretakers regarding the scheduling time, indicating aspects that might influence the patients' arrival for consultation, such as safety, mobility and access; the child behavior in the consultation and the day after care; educational level and family income; as well as the reason to search for evening dental care. A cross-sectional, observational and analytical study was conducted using a questionnaire. Responses were obtained from 58 caretakers, mostly patients’ mothers (60.34%), living in the same city of the institution (56.90%), with complete high school education (37.93%), family income up to 2 minimum wages (41.38%) and using public transportation (58.62%) to go back and forth from the consultations. Pain and prevention were the main reasons for seeking care. Statistically significant associations were found between excellent or good response to the scheduling time and evaluating the quality of care as excellent or good (p=0.05); informing that the schedule was not tiring for the child (p=0.01); that the child did not delay to sleep after the consultation (p=0.02); and never missing consultations (p=0.02). The caretakers’ perception was that the lack of safety and the jammed traffic characteristic of the time of onset of consultation were barriers faced for attendance. The caretakers were satisfied with the evening attendance and their perception was that this schedule did not affect the child behavior.