From theory to practice: a risk management model for SMEs in the context of ISO 9001
Autor(a) principal: | |
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Data de Publicação: | 2021 |
Outros Autores: | , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Production |
Texto Completo: | http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0103-65132021000100707 |
Resumo: | Abstract Paper aims To fulfill risk-based thinking (RBT), most companies opt for widespread methods as FMEA, even with their limitations. This research aims to develop a model for small and medium-sized enterprises (SMEs) relying on literature, practical and normative aspects, to accomplish RBT required by ISO 9001:2015. Originality This study represents an original contribution once its analysis and results guide a highlighted need in the literature. By discussing RBT from three different perspectives, this paper provides relevant insights for researchers and practitioners in quality and risk management. Research method The action research was conducted within a Brazilian SME, where the risk management model was implemented and analyzed through five cycles. The techniques to collect data were participant observation, documentary analysis, and semi-structured interviews, analyzed through attribute agreement analysis. Main findings Unlike the isolated use of widespread methods, this model contains all the aspects needed for RBT. Its applicability is directly related to the level of experience on risks and ISO 9001, emphasizing the organizational aspects needed. Implications for theory and practice A comprehensive model allows SMEs to understand better the concepts associated with RBT while incorporating an adapted approach to their contexts. Researchers can use the model to analyze its applicability for SMEs from different contexts. |
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From theory to practice: a risk management model for SMEs in the context of ISO 9001Quality management systemISO 9001:2015Risk-based thinkingRisk managementAction researchAbstract Paper aims To fulfill risk-based thinking (RBT), most companies opt for widespread methods as FMEA, even with their limitations. This research aims to develop a model for small and medium-sized enterprises (SMEs) relying on literature, practical and normative aspects, to accomplish RBT required by ISO 9001:2015. Originality This study represents an original contribution once its analysis and results guide a highlighted need in the literature. By discussing RBT from three different perspectives, this paper provides relevant insights for researchers and practitioners in quality and risk management. Research method The action research was conducted within a Brazilian SME, where the risk management model was implemented and analyzed through five cycles. The techniques to collect data were participant observation, documentary analysis, and semi-structured interviews, analyzed through attribute agreement analysis. Main findings Unlike the isolated use of widespread methods, this model contains all the aspects needed for RBT. Its applicability is directly related to the level of experience on risks and ISO 9001, emphasizing the organizational aspects needed. Implications for theory and practice A comprehensive model allows SMEs to understand better the concepts associated with RBT while incorporating an adapted approach to their contexts. Researchers can use the model to analyze its applicability for SMEs from different contexts.Associação Brasileira de Engenharia de Produção2021-01-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersiontext/htmlhttp://old.scielo.br/scielo.php?script=sci_arttext&pid=S0103-65132021000100707Production v.31 2021reponame:Productioninstname:Associação Brasileira de Engenharia de Produção (ABEPRO)instacron:ABEPRO10.1590/0103-6513.20210036info:eu-repo/semantics/openAccessMartins,Yasmin SilvaSilva,Carlos Eduardo Sanches daGaudencio,Juliana Helena Darozeng2021-10-26T00:00:00Zoai:scielo:S0103-65132021000100707Revistahttps://www.scielo.br/j/prod/https://old.scielo.br/oai/scielo-oai.php||production@editoracubo.com.br1980-54110103-6513opendoar:2021-10-26T00:00Production - Associação Brasileira de Engenharia de Produção (ABEPRO)false |
dc.title.none.fl_str_mv |
From theory to practice: a risk management model for SMEs in the context of ISO 9001 |
title |
From theory to practice: a risk management model for SMEs in the context of ISO 9001 |
spellingShingle |
From theory to practice: a risk management model for SMEs in the context of ISO 9001 Martins,Yasmin Silva Quality management system ISO 9001:2015 Risk-based thinking Risk management Action research |
title_short |
From theory to practice: a risk management model for SMEs in the context of ISO 9001 |
title_full |
From theory to practice: a risk management model for SMEs in the context of ISO 9001 |
title_fullStr |
From theory to practice: a risk management model for SMEs in the context of ISO 9001 |
title_full_unstemmed |
From theory to practice: a risk management model for SMEs in the context of ISO 9001 |
title_sort |
From theory to practice: a risk management model for SMEs in the context of ISO 9001 |
author |
Martins,Yasmin Silva |
author_facet |
Martins,Yasmin Silva Silva,Carlos Eduardo Sanches da Gaudencio,Juliana Helena Daroz |
author_role |
author |
author2 |
Silva,Carlos Eduardo Sanches da Gaudencio,Juliana Helena Daroz |
author2_role |
author author |
dc.contributor.author.fl_str_mv |
Martins,Yasmin Silva Silva,Carlos Eduardo Sanches da Gaudencio,Juliana Helena Daroz |
dc.subject.por.fl_str_mv |
Quality management system ISO 9001:2015 Risk-based thinking Risk management Action research |
topic |
Quality management system ISO 9001:2015 Risk-based thinking Risk management Action research |
description |
Abstract Paper aims To fulfill risk-based thinking (RBT), most companies opt for widespread methods as FMEA, even with their limitations. This research aims to develop a model for small and medium-sized enterprises (SMEs) relying on literature, practical and normative aspects, to accomplish RBT required by ISO 9001:2015. Originality This study represents an original contribution once its analysis and results guide a highlighted need in the literature. By discussing RBT from three different perspectives, this paper provides relevant insights for researchers and practitioners in quality and risk management. Research method The action research was conducted within a Brazilian SME, where the risk management model was implemented and analyzed through five cycles. The techniques to collect data were participant observation, documentary analysis, and semi-structured interviews, analyzed through attribute agreement analysis. Main findings Unlike the isolated use of widespread methods, this model contains all the aspects needed for RBT. Its applicability is directly related to the level of experience on risks and ISO 9001, emphasizing the organizational aspects needed. Implications for theory and practice A comprehensive model allows SMEs to understand better the concepts associated with RBT while incorporating an adapted approach to their contexts. Researchers can use the model to analyze its applicability for SMEs from different contexts. |
publishDate |
2021 |
dc.date.none.fl_str_mv |
2021-01-01 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0103-65132021000100707 |
url |
http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0103-65132021000100707 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
10.1590/0103-6513.20210036 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
text/html |
dc.publisher.none.fl_str_mv |
Associação Brasileira de Engenharia de Produção |
publisher.none.fl_str_mv |
Associação Brasileira de Engenharia de Produção |
dc.source.none.fl_str_mv |
Production v.31 2021 reponame:Production instname:Associação Brasileira de Engenharia de Produção (ABEPRO) instacron:ABEPRO |
instname_str |
Associação Brasileira de Engenharia de Produção (ABEPRO) |
instacron_str |
ABEPRO |
institution |
ABEPRO |
reponame_str |
Production |
collection |
Production |
repository.name.fl_str_mv |
Production - Associação Brasileira de Engenharia de Produção (ABEPRO) |
repository.mail.fl_str_mv |
||production@editoracubo.com.br |
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1754213154836971520 |