Importance and performance evaluation tools for small and medium companies: critical analysis of national versus international literature
Autor(a) principal: | |
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Data de Publicação: | 2015 |
Outros Autores: | , |
Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | Revista Produção Online |
Texto Completo: | https://www.producaoonline.org.br/rpo/article/view/1689 |
Resumo: | The research aims to map the importance and performance evaluation tools for small and medium companies. This descriptive and qualitative study analyzed 33 national articles and 21 international ones. Regarding the importance of performance evaluation for small and medium companies, the literature highlights: (i) it increases the success of the network; (ii) it is useful for management; (iii) it strengthens competitiveness; (iv) it consolidates cooperation; and, (v) it increases trust among partners. Comparing the national versus international literature on the importance of performance evaluation for small and medium companies, it can be noticed similar and complementary aspects, that is, there is not disagreement between the authors. The authors use tools consolidated in the literature, such as Balanced Scorecard; Benchmarking; Performance Prism and tools proposed specifically to evaluate small and medium networks. The main dimensions evaluated are: (i) exchange of information; (ii) value management in networks; (Iii) level of network maturity; (iv) benefits of collaboration; (v) social capital; (vi) collective efficiency; (vii) network life cycle; (viii) efficiency and inefficiency of the networks; and, (ix) existence and intensity of the relationship between partners. The critical analysis regarding the performance evaluation concept adopted in the present study shows that the tools proposed or implemented to evaluate small and medium business networks have gaps in the process to identify criteria, measure ordinal and cardinally, integrate and generate actions of improvement. |
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Importance and performance evaluation tools for small and medium companies: critical analysis of national versus international literatureImportância e ferramentas de avaliação de desempenho para redes de pequenas e médias empresas: análise crítica da literatura nacional versus internacionalPerformance Evaluation. Corporate Network. Performance Evaluation Tools. Small and Medium Companies.Avaliação de Desempenho. Redes de Empresas. Ferramentas de Avaliação de Desempenho. Pequenas e Médias Empresas.The research aims to map the importance and performance evaluation tools for small and medium companies. This descriptive and qualitative study analyzed 33 national articles and 21 international ones. Regarding the importance of performance evaluation for small and medium companies, the literature highlights: (i) it increases the success of the network; (ii) it is useful for management; (iii) it strengthens competitiveness; (iv) it consolidates cooperation; and, (v) it increases trust among partners. Comparing the national versus international literature on the importance of performance evaluation for small and medium companies, it can be noticed similar and complementary aspects, that is, there is not disagreement between the authors. The authors use tools consolidated in the literature, such as Balanced Scorecard; Benchmarking; Performance Prism and tools proposed specifically to evaluate small and medium networks. The main dimensions evaluated are: (i) exchange of information; (ii) value management in networks; (Iii) level of network maturity; (iv) benefits of collaboration; (v) social capital; (vi) collective efficiency; (vii) network life cycle; (viii) efficiency and inefficiency of the networks; and, (ix) existence and intensity of the relationship between partners. The critical analysis regarding the performance evaluation concept adopted in the present study shows that the tools proposed or implemented to evaluate small and medium business networks have gaps in the process to identify criteria, measure ordinal and cardinally, integrate and generate actions of improvement.A pesquisa objetiva mapear a importância e as ferramentas de avaliação de desempenho para redes de pequenas e médias empresas. O presente estudo descritivo e qualitativo analisou 33 artigos nacionais e 21 artigos internacionais. Em relação à importância da avaliação de desempenho para redes de pequenas e médias empresas, a literatura destaca: (i) aumenta o sucesso da rede; (ii) é instrumento útil para a gestão; (iii) reforça a competitividade; (iv) consolida a cooperação; e, (v) aumenta a confiança entre os parceiros. Na comparação da literatura nacional versus internacional sobre a importância da avaliação de desempenho para redes de pequenas e médias empresas, percebem-se aspectos similares e complementares, ou seja, não se verifica divergência entre os autores. Os autores utilizam ferramentas consolidadas na literatura, tais como: Balanced Scorecard; Benchmarking; Performance Prism e ferramentas propostas especificamente para avaliar redes de pequenas e médias empresas. As principais dimensões avaliadas são: (i) intercâmbio de informações; (ii) gerenciamento de valor em redes; (iii) nível de maturidade das redes; (iv) benefícios da colaboração; (v) capital social; (vi) eficiência coletiva; (vii) ciclo de vida da rede; (viii) eficiência e ineficiência das redes; e, (ix) existência e intensidade do relacionamento entre os parceiros. A análise crítica em relação ao conceito de avaliação de desempenho adotado no presente estudo permite concluir que as ferramentas propostas ou aplicadas para avaliar as redes de pequenas e médias empresas apresentam lacunas no processo para identificar os critérios, mensurar ordinal e cardinalmente, integrar e gerar ações de aperfeiçoamento.Associação Brasileira de Engenharia de Produção2015-12-15info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfaudio/mpeghttps://www.producaoonline.org.br/rpo/article/view/168910.14488/1676-1901.v15i4.1689Revista Produção Online; Vol. 15 No. 4 (2015); 1148-1173Revista Produção Online; v. 15 n. 4 (2015); 1148-11731676-1901reponame:Revista Produção Onlineinstname:Associação Brasileira de Engenharia de Produção (ABEPRO)instacron:ABEPROporhttps://www.producaoonline.org.br/rpo/article/view/1689/1333https://www.producaoonline.org.br/rpo/article/view/1689/1332Copyright (c) 2015 Revista Produção Onlineinfo:eu-repo/semantics/openAccessBortoluzzi, Sandro CésarEnsslin, Sandra RolimEnsslin, Leonardo2015-12-23T02:38:14Zoai:ojs.emnuvens.com.br:article/1689Revistahttp://producaoonline.org.br/rpoPUBhttps://www.producaoonline.org.br/rpo/oai||producaoonline@gmail.com1676-19011676-1901opendoar:2015-12-23T02:38:14Revista Produção Online - Associação Brasileira de Engenharia de Produção (ABEPRO)false |
dc.title.none.fl_str_mv |
Importance and performance evaluation tools for small and medium companies: critical analysis of national versus international literature Importância e ferramentas de avaliação de desempenho para redes de pequenas e médias empresas: análise crítica da literatura nacional versus internacional |
title |
Importance and performance evaluation tools for small and medium companies: critical analysis of national versus international literature |
spellingShingle |
Importance and performance evaluation tools for small and medium companies: critical analysis of national versus international literature Bortoluzzi, Sandro César Performance Evaluation. Corporate Network. Performance Evaluation Tools. Small and Medium Companies. Avaliação de Desempenho. Redes de Empresas. Ferramentas de Avaliação de Desempenho. Pequenas e Médias Empresas. |
title_short |
Importance and performance evaluation tools for small and medium companies: critical analysis of national versus international literature |
title_full |
Importance and performance evaluation tools for small and medium companies: critical analysis of national versus international literature |
title_fullStr |
Importance and performance evaluation tools for small and medium companies: critical analysis of national versus international literature |
title_full_unstemmed |
Importance and performance evaluation tools for small and medium companies: critical analysis of national versus international literature |
title_sort |
Importance and performance evaluation tools for small and medium companies: critical analysis of national versus international literature |
author |
Bortoluzzi, Sandro César |
author_facet |
Bortoluzzi, Sandro César Ensslin, Sandra Rolim Ensslin, Leonardo |
author_role |
author |
author2 |
Ensslin, Sandra Rolim Ensslin, Leonardo |
author2_role |
author author |
dc.contributor.author.fl_str_mv |
Bortoluzzi, Sandro César Ensslin, Sandra Rolim Ensslin, Leonardo |
dc.subject.por.fl_str_mv |
Performance Evaluation. Corporate Network. Performance Evaluation Tools. Small and Medium Companies. Avaliação de Desempenho. Redes de Empresas. Ferramentas de Avaliação de Desempenho. Pequenas e Médias Empresas. |
topic |
Performance Evaluation. Corporate Network. Performance Evaluation Tools. Small and Medium Companies. Avaliação de Desempenho. Redes de Empresas. Ferramentas de Avaliação de Desempenho. Pequenas e Médias Empresas. |
description |
The research aims to map the importance and performance evaluation tools for small and medium companies. This descriptive and qualitative study analyzed 33 national articles and 21 international ones. Regarding the importance of performance evaluation for small and medium companies, the literature highlights: (i) it increases the success of the network; (ii) it is useful for management; (iii) it strengthens competitiveness; (iv) it consolidates cooperation; and, (v) it increases trust among partners. Comparing the national versus international literature on the importance of performance evaluation for small and medium companies, it can be noticed similar and complementary aspects, that is, there is not disagreement between the authors. The authors use tools consolidated in the literature, such as Balanced Scorecard; Benchmarking; Performance Prism and tools proposed specifically to evaluate small and medium networks. The main dimensions evaluated are: (i) exchange of information; (ii) value management in networks; (Iii) level of network maturity; (iv) benefits of collaboration; (v) social capital; (vi) collective efficiency; (vii) network life cycle; (viii) efficiency and inefficiency of the networks; and, (ix) existence and intensity of the relationship between partners. The critical analysis regarding the performance evaluation concept adopted in the present study shows that the tools proposed or implemented to evaluate small and medium business networks have gaps in the process to identify criteria, measure ordinal and cardinally, integrate and generate actions of improvement. |
publishDate |
2015 |
dc.date.none.fl_str_mv |
2015-12-15 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://www.producaoonline.org.br/rpo/article/view/1689 10.14488/1676-1901.v15i4.1689 |
url |
https://www.producaoonline.org.br/rpo/article/view/1689 |
identifier_str_mv |
10.14488/1676-1901.v15i4.1689 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
https://www.producaoonline.org.br/rpo/article/view/1689/1333 https://www.producaoonline.org.br/rpo/article/view/1689/1332 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2015 Revista Produção Online info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2015 Revista Produção Online |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf audio/mpeg |
dc.publisher.none.fl_str_mv |
Associação Brasileira de Engenharia de Produção |
publisher.none.fl_str_mv |
Associação Brasileira de Engenharia de Produção |
dc.source.none.fl_str_mv |
Revista Produção Online; Vol. 15 No. 4 (2015); 1148-1173 Revista Produção Online; v. 15 n. 4 (2015); 1148-1173 1676-1901 reponame:Revista Produção Online instname:Associação Brasileira de Engenharia de Produção (ABEPRO) instacron:ABEPRO |
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Associação Brasileira de Engenharia de Produção (ABEPRO) |
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ABEPRO |
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ABEPRO |
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Revista Produção Online |
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Revista Produção Online |
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Revista Produção Online - Associação Brasileira de Engenharia de Produção (ABEPRO) |
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||producaoonline@gmail.com |
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