Incident Routing: Text Classification, Feature Selection, Imbalanced Datasets, and Concept Drift in Incident Ticket Management

Detalhes bibliográficos
Autor(a) principal: MATHEUS CORREIA FERREIRA
Data de Publicação: 2017
Tipo de documento: Dissertação
Título da fonte: Portal de Dados Abertos da CAPES
Texto Completo: https://sucupira.capes.gov.br/sucupira/public/consultas/coleta/trabalhoConclusao/viewTrabalhoConclusao.jsf?popup=true&id_trabalho=5554198
id BRCRIS_60f945905edca9d70e31b6b9f3698b25
network_acronym_str CAPES
network_name_str Portal de Dados Abertos da CAPES
dc.title.pt-BR.fl_str_mv Incident Routing: Text Classification, Feature Selection, Imbalanced Datasets, and Concept Drift in Incident Ticket Management
title Incident Routing: Text Classification, Feature Selection, Imbalanced Datasets, and Concept Drift in Incident Ticket Management
spellingShingle Incident Routing: Text Classification, Feature Selection, Imbalanced Datasets, and Concept Drift in Incident Ticket Management
Incident Ticket Management
datasets
MATHEUS CORREIA FERREIRA
title_short Incident Routing: Text Classification, Feature Selection, Imbalanced Datasets, and Concept Drift in Incident Ticket Management
title_full Incident Routing: Text Classification, Feature Selection, Imbalanced Datasets, and Concept Drift in Incident Ticket Management
title_fullStr Incident Routing: Text Classification, Feature Selection, Imbalanced Datasets, and Concept Drift in Incident Ticket Management
Incident Routing: Text Classification, Feature Selection, Imbalanced Datasets, and Concept Drift in Incident Ticket Management
title_full_unstemmed Incident Routing: Text Classification, Feature Selection, Imbalanced Datasets, and Concept Drift in Incident Ticket Management
Incident Routing: Text Classification, Feature Selection, Imbalanced Datasets, and Concept Drift in Incident Ticket Management
title_sort Incident Routing: Text Classification, Feature Selection, Imbalanced Datasets, and Concept Drift in Incident Ticket Management
topic Incident Ticket Management
datasets
publishDate 2017
format masterThesis
url https://sucupira.capes.gov.br/sucupira/public/consultas/coleta/trabalhoConclusao/viewTrabalhoConclusao.jsf?popup=true&id_trabalho=5554198
author_role author
author MATHEUS CORREIA FERREIRA
author_facet MATHEUS CORREIA FERREIRA
dc.contributor.authorLattes.fl_str_mv http://lattes.cnpq.br/7844093942865191
dc.contributor.advisor1.fl_str_mv GERALDO BONORINO XEXEO
dc.contributor.advisor1Lattes.fl_str_mv http://lattes.cnpq.br/4783565791787812
dc.contributor.advisor1orcid.por.fl_str_mv https://orcid.org/0000000339759076
dc.publisher.none.fl_str_mv UNIVERSIDADE FEDERAL DO RIO DE JANEIRO
publisher.none.fl_str_mv UNIVERSIDADE FEDERAL DO RIO DE JANEIRO
instname_str UNIVERSIDADE FEDERAL DO RIO DE JANEIRO
dc.publisher.program.fl_str_mv ENGENHARIA DE SISTEMAS E COMPUTAÇÃO
dc.description.course.none.fl_txt_mv ENGENHARIA DE SISTEMAS E COMPUTAÇÃO
reponame_str Portal de Dados Abertos da CAPES
collection Portal de Dados Abertos da CAPES
spelling CAPESPortal de Dados Abertos da CAPESIncident Routing: Text Classification, Feature Selection, Imbalanced Datasets, and Concept Drift in Incident Ticket ManagementIncident Routing: Text Classification, Feature Selection, Imbalanced Datasets, and Concept Drift in Incident Ticket ManagementIncident Routing: Text Classification, Feature Selection, Imbalanced Datasets, and Concept Drift in Incident Ticket ManagementIncident Routing: Text Classification, Feature Selection, Imbalanced Datasets, and Concept Drift in Incident Ticket ManagementIncident Routing: Text Classification, Feature Selection, Imbalanced Datasets, and Concept Drift in Incident Ticket ManagementIncident Routing: Text Classification, Feature Selection, Imbalanced Datasets, and Concept Drift in Incident Ticket ManagementIncident Routing: Text Classification, Feature Selection, Imbalanced Datasets, and Concept Drift in Incident Ticket ManagementIncident Ticket Management2017masterThesishttps://sucupira.capes.gov.br/sucupira/public/consultas/coleta/trabalhoConclusao/viewTrabalhoConclusao.jsf?popup=true&id_trabalho=5554198authorMATHEUS CORREIA FERREIRAhttp://lattes.cnpq.br/7844093942865191GERALDO BONORINO XEXEOhttp://lattes.cnpq.br/4783565791787812https://orcid.org/0000000339759076UNIVERSIDADE FEDERAL DO RIO DE JANEIROUNIVERSIDADE FEDERAL DO RIO DE JANEIROUNIVERSIDADE FEDERAL DO RIO DE JANEIROENGENHARIA DE SISTEMAS E COMPUTAÇÃOENGENHARIA DE SISTEMAS E COMPUTAÇÃOPortal de Dados Abertos da CAPESPortal de Dados Abertos da CAPES
identifier_str_mv FERREIRA, MATHEUS CORREIA. Incident Routing: Text Classification, Feature Selection, Imbalanced Datasets, and Concept Drift in Incident Ticket Management. 2017. Tese.
dc.identifier.citation.fl_str_mv FERREIRA, MATHEUS CORREIA. Incident Routing: Text Classification, Feature Selection, Imbalanced Datasets, and Concept Drift in Incident Ticket Management. 2017. Tese.
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