Factors that contribute towards turnover and loyalty of nursing professionals

Detalhes bibliográficos
Autor(a) principal: Guse, Clovis
Data de Publicação: 2018
Outros Autores: Gomes, Denilsen Carvalho, Carvalho, Deborah Ribeiro
Tipo de documento: Artigo
Idioma: por
Título da fonte: Saúde e Pesquisa (Online)
Texto Completo: https://periodicos.unicesumar.edu.br/index.php/saudpesq/article/view/6164
Resumo: The objective of this study was to identify factors involving turnover and loyalty stances of nursing professionals. The descriptive and quantitative analysis involved 102 nursing professionals who quitted health service between 2013 and 2014. Data were retrieved by electronic form and patterns were discovered by data mining, later evaluated by five experts. Nursing professionals’ turnover and loyalty factors comprised communication between professionals and authorities; forwarding of important themes and changes in the company; treatment between boss and employee; opportunity to influence decision-taking; professional acknowledgement plus growth within the company and promotions to more qualified professionals; decent salaries; work load; healthy environment. Identified factors may have caused unfavorable conditions within the tasks of nursing personnel, contributing towards turnover. If personnel´s issues were handled better by managers, better results would be obtained in the institution, coupled to personnel´s satisfaction and loyalty.
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spelling Factors that contribute towards turnover and loyalty of nursing professionalsFatores que contribuem para a rotatividade e fidelização de profissionais de enfermagemHealth PersonnelNursing ServiceHospitalData MiningNursing StaffPessoal de SaúdeServiço Hospitalar de EnfermagemMineração de DadosRecursos Humanos de Enfermagem no Hospital.Reorganização de Recursos HumanosThe objective of this study was to identify factors involving turnover and loyalty stances of nursing professionals. The descriptive and quantitative analysis involved 102 nursing professionals who quitted health service between 2013 and 2014. Data were retrieved by electronic form and patterns were discovered by data mining, later evaluated by five experts. Nursing professionals’ turnover and loyalty factors comprised communication between professionals and authorities; forwarding of important themes and changes in the company; treatment between boss and employee; opportunity to influence decision-taking; professional acknowledgement plus growth within the company and promotions to more qualified professionals; decent salaries; work load; healthy environment. Identified factors may have caused unfavorable conditions within the tasks of nursing personnel, contributing towards turnover. If personnel´s issues were handled better by managers, better results would be obtained in the institution, coupled to personnel´s satisfaction and loyalty.O objetivo deste estudo foi identificar fatores de rotatividade e fidelização de profissionais de enfermagem. Estudo descritivo e quantitativo, envolvendo 102 profissionais de enfermagem desligados de serviços de saúde entre 2013 e 2014. Foram coletados dados por meio de um formulário eletrônico e, a partir da mineração de dados, descobertos padrões, posteriormente avaliados por cinco especialistas. Foram identificados como fatores de rotatividade e fidelização de profissionais de enfermagem: comunicação entre funcionários e chefia; repasse de assuntos importantes e mudanças na empresa; tratamento entre chefia e subordinado; oportunidade de influenciar a tomada de decisão; reconhecimento profissional, aliado ao crescimento na organização e promoções aos profissionais mais qualificados; salário adequado; carga de trabalho; e ambiente saudável. Os fatores identificados podem refletir em condições desfavoráveis ao trabalho dos profissionais de enfermagem, contribuindo para a rotatividade, se adequados e trabalhados pelos gestores, colaboram para melhores resultados na instituição e para a satisfação e fidelização dos profissionais.Universidade Cesumar - UniCesumar2018-05-02info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionAvaliado por ParesPesquisa Empírica de Campoapplication/pdfhttps://periodicos.unicesumar.edu.br/index.php/saudpesq/article/view/616410.17765/1983-1870.2018v11n1p57-67Saúde e Pesquisa; Vol 11 No 1 (2018): jan./abr.; 57-67Saúde e Pesquisa; v. 11 n. 1 (2018): jan./abr.; 57-672176-9206reponame:Saúde e Pesquisa (Online)instname:Cesumar Diretoria de Pesquisainstacron:CESUMARporhttps://periodicos.unicesumar.edu.br/index.php/saudpesq/article/view/6164/3179Guse, ClovisGomes, Denilsen CarvalhoCarvalho, Deborah Ribeiroinfo:eu-repo/semantics/openAccess2022-07-01T14:14:34Zoai:ojs.pkp.sfu.ca:article/6164Revistahttps://periodicos.unicesumar.edu.br/index.php/saudpesqPUBhttps://periodicos.unicesumar.edu.br/index.php/saudpesq/oainaep@cesumar.br2176-92061983-1870opendoar:2022-07-01T14:14:34Saúde e Pesquisa (Online) - Cesumar Diretoria de Pesquisafalse
dc.title.none.fl_str_mv Factors that contribute towards turnover and loyalty of nursing professionals
Fatores que contribuem para a rotatividade e fidelização de profissionais de enfermagem
title Factors that contribute towards turnover and loyalty of nursing professionals
spellingShingle Factors that contribute towards turnover and loyalty of nursing professionals
Guse, Clovis
Health Personnel
Nursing Service
Hospital
Data Mining
Nursing Staff
Pessoal de Saúde
Serviço Hospitalar de Enfermagem
Mineração de Dados
Recursos Humanos de Enfermagem no Hospital.
Reorganização de Recursos Humanos
title_short Factors that contribute towards turnover and loyalty of nursing professionals
title_full Factors that contribute towards turnover and loyalty of nursing professionals
title_fullStr Factors that contribute towards turnover and loyalty of nursing professionals
title_full_unstemmed Factors that contribute towards turnover and loyalty of nursing professionals
title_sort Factors that contribute towards turnover and loyalty of nursing professionals
author Guse, Clovis
author_facet Guse, Clovis
Gomes, Denilsen Carvalho
Carvalho, Deborah Ribeiro
author_role author
author2 Gomes, Denilsen Carvalho
Carvalho, Deborah Ribeiro
author2_role author
author
dc.contributor.author.fl_str_mv Guse, Clovis
Gomes, Denilsen Carvalho
Carvalho, Deborah Ribeiro
dc.subject.por.fl_str_mv Health Personnel
Nursing Service
Hospital
Data Mining
Nursing Staff
Pessoal de Saúde
Serviço Hospitalar de Enfermagem
Mineração de Dados
Recursos Humanos de Enfermagem no Hospital.
Reorganização de Recursos Humanos
topic Health Personnel
Nursing Service
Hospital
Data Mining
Nursing Staff
Pessoal de Saúde
Serviço Hospitalar de Enfermagem
Mineração de Dados
Recursos Humanos de Enfermagem no Hospital.
Reorganização de Recursos Humanos
description The objective of this study was to identify factors involving turnover and loyalty stances of nursing professionals. The descriptive and quantitative analysis involved 102 nursing professionals who quitted health service between 2013 and 2014. Data were retrieved by electronic form and patterns were discovered by data mining, later evaluated by five experts. Nursing professionals’ turnover and loyalty factors comprised communication between professionals and authorities; forwarding of important themes and changes in the company; treatment between boss and employee; opportunity to influence decision-taking; professional acknowledgement plus growth within the company and promotions to more qualified professionals; decent salaries; work load; healthy environment. Identified factors may have caused unfavorable conditions within the tasks of nursing personnel, contributing towards turnover. If personnel´s issues were handled better by managers, better results would be obtained in the institution, coupled to personnel´s satisfaction and loyalty.
publishDate 2018
dc.date.none.fl_str_mv 2018-05-02
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Avaliado por Pares
Pesquisa Empírica de Campo
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://periodicos.unicesumar.edu.br/index.php/saudpesq/article/view/6164
10.17765/1983-1870.2018v11n1p57-67
url https://periodicos.unicesumar.edu.br/index.php/saudpesq/article/view/6164
identifier_str_mv 10.17765/1983-1870.2018v11n1p57-67
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://periodicos.unicesumar.edu.br/index.php/saudpesq/article/view/6164/3179
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universidade Cesumar - UniCesumar
publisher.none.fl_str_mv Universidade Cesumar - UniCesumar
dc.source.none.fl_str_mv Saúde e Pesquisa; Vol 11 No 1 (2018): jan./abr.; 57-67
Saúde e Pesquisa; v. 11 n. 1 (2018): jan./abr.; 57-67
2176-9206
reponame:Saúde e Pesquisa (Online)
instname:Cesumar Diretoria de Pesquisa
instacron:CESUMAR
instname_str Cesumar Diretoria de Pesquisa
instacron_str CESUMAR
institution CESUMAR
reponame_str Saúde e Pesquisa (Online)
collection Saúde e Pesquisa (Online)
repository.name.fl_str_mv Saúde e Pesquisa (Online) - Cesumar Diretoria de Pesquisa
repository.mail.fl_str_mv naep@cesumar.br
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