SATISFACTION OF ELDERLY PEOPLE RESIDENT IN SMALL TOWNS DUE TO PUBLIC SERVICES OFFERED

• Autor(a) principal: Lima, Lara Carvalho Vilela de
• Data de Publicação: 2016
• Outros Autores: Vilella, Wilza Vieira, Bittar, Cleria Maria Lobo
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Saúde e Pesquisa (Online)
• Texto Completo: https://periodicos.unicesumar.edu.br/index.php/saudpesq/article/view/4586
• topic: Administration in Public Health; Health Promotion; Life Quality; Health Services for the Elderly.; Administration in Public Health; Health Promotion; Life Quality; Health Services for the Elderly.; dministração em Saúde Pública; Promoção da Saúde; Qualidade de Vida; Serviços de Saúde para Idoso; dministração em Saúde Pública; Promoção da Saúde; Qualidade de Vida; Serviços de Saúde para Idoso

Perception of elderly people resident in small towns are analyzed with regard to their satisfaction with public services such as public transport, recreation and health attendance. The study was undertaken in five towns in the state of Minas Gerais, Brazil, and included 32 male and female elderly people, living in the rural and urban areas. They were interviewed according to a structured protocol guided by the environmental and social dominion of the questionnaires WHOQOL-BREF and WHOQOL-OLD. The interviews were later transcribed and the themes were catalogued. Most elderly people were satisfied with the services but suggested several improvements, such as, extending offers, information and access to health services, investing priority attendance, reduction in time in queues for visits to the doctor´s, professional capacitation, extend transport for recreation and social living. The implementation of priorities was an important resource for better life quality and health.