INFLUENCE OF SOCIODEMOGRAPHIC FACTORS ON USERS’ PERCEPTION OF THE QUALITY OF PUBLIC ORAL HEALTH SERVICE: A CROSS-SECTIONAL STUDY
Autor(a) principal: | |
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Data de Publicação: | 2022 |
Outros Autores: | , , |
Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | Revista Científica do CRO-RJ (Online) |
Texto Completo: | https://cro-rj.org.br/revcientifica/index.php/revista/article/view/241 |
Resumo: | Objective: study to assess the influence of sociodemographic factors on the individual perception of oral health and quality of oral health services in the municipality of Piraí, Rio de Janeiro State, Brazil. Materials and Methods: this cross-sectional was conducted from August to October 2014 and included 118 users of the ESF (Estratégia de Saúde da Família) oral health service aged 18 years or over, without cognitive disability. The self-reported assessment of the quality of oral health services in the Family Health Units followed the QASSaB questionnaire, using a semi-structured interview technique. Results: sex, marital status, family income, education and self-perception of oral health were statistically associated with the dimensions of the QASSaB questionnaire. Dental equipment was considered modern by SUS users. Patients’ perceptions of efficacy, effectiveness and acceptability were negative for quality of service, resources spent and postoperative complications. In addition, the possibility of choosing the day and/ or time of dental appointments, satisfaction with the appearance of treated teeth and perception of oral health varied significantly with schooling and familyincome. In general, individuals with better socioeconomic indices had a positive self-perception of the SUS units and professionals evaluated, compared with lower income and lower education. Conclusion: the ESF oral health service facilities were positively evaluated, while the self-perception of oral health, effectiveness and acceptability of the oral health service require adjustments and investments.The self-perception of the efficacy and effectiveness of dental care by ESF users varied with the family income, and the education level also influenced theassessment of effectiveness. |
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INFLUENCE OF SOCIODEMOGRAPHIC FACTORS ON USERS’ PERCEPTION OF THE QUALITY OF PUBLIC ORAL HEALTH SERVICE: A CROSS-SECTIONAL STUDYINFLUENCE OF SOCIODEMOGRAPHIC FACTORS ON USERS’ PERCEPTION OF THE QUALITY OF PUBLIC ORAL HEALTH SERVICE: A CROSS-SECTIONAL STUDYProgramas Nacionais de Saúde, Saúde Pública, Odontologia em Saúde Pública, Política de Saúde, Qualidade da Assistência à Saúde.National Health Programs, Public Health, Public Health Dentistry, Health Policy, Quality of Health Care.Objective: study to assess the influence of sociodemographic factors on the individual perception of oral health and quality of oral health services in the municipality of Piraí, Rio de Janeiro State, Brazil. Materials and Methods: this cross-sectional was conducted from August to October 2014 and included 118 users of the ESF (Estratégia de Saúde da Família) oral health service aged 18 years or over, without cognitive disability. The self-reported assessment of the quality of oral health services in the Family Health Units followed the QASSaB questionnaire, using a semi-structured interview technique. Results: sex, marital status, family income, education and self-perception of oral health were statistically associated with the dimensions of the QASSaB questionnaire. Dental equipment was considered modern by SUS users. Patients’ perceptions of efficacy, effectiveness and acceptability were negative for quality of service, resources spent and postoperative complications. In addition, the possibility of choosing the day and/ or time of dental appointments, satisfaction with the appearance of treated teeth and perception of oral health varied significantly with schooling and familyincome. In general, individuals with better socioeconomic indices had a positive self-perception of the SUS units and professionals evaluated, compared with lower income and lower education. Conclusion: the ESF oral health service facilities were positively evaluated, while the self-perception of oral health, effectiveness and acceptability of the oral health service require adjustments and investments.The self-perception of the efficacy and effectiveness of dental care by ESF users varied with the family income, and the education level also influenced theassessment of effectiveness.Objetivo: avaliar a influência de fatores sociodemográficos na percepção individual de saúde bucal e na qualidade dos serviços de saúde bucal no município de Piraí, Estado do Rio de Janeiro, Brasil. Materiais e Métodos: este estudo transversal foi realizado de agosto a outubro de 2014 e incluiu 118 usuários do serviço de saúde bucal da ESF (Estratégia de Saúde da Família) com idade igual ou superior a 18 anos, sem deficiência cognitiva. A avaliação autorreferida da qualidade dos serviços de saúde bucal nas Unidades de Saúde da Família seguiuo questionário QASSaB, utilizando a técnica de entrevista semiestruturada. Resultados: gênero, estado civil, renda familiar, escolaridade e autopercepção de saúde bucal estiveram estatisticamente associados às dimensões doquestionário QASSaB. Os equipamentos odontológicos foram considerados modernos pelos usuários do SUS. As percepções dos pacientes sobre eficácia, efetividade e aceitabilidade foram negativas para qualidade do serviço, recursos gastos e complicações pós-operatórias. Além disso, a possibilidade de escolha do dia e/ou horário das consultas odontológicas, satisfação com a aparência dos dentes tratados e percepção de saúde bucal variaram significativamente com escolaridade e renda familiar. Em geral, os indivíduos com melhores índices socioeconômicos apresentaram autopercepção positiva das unidades e profissionais do SUS avaliados, em comparação com menor renda e menor escolaridade. Conclusão: as unidades do serviço de saúde bucal da ESF foram avaliadas positivamente, enquanto a autopercepção de saúde bucal, efetividade e aceitabilidade do serviço de saúde bucal requerem ajustes e investimentos. Aautopercepção da eficácia e efetividade do atendimento odontológico pelos usuários da ESF variou com a renda familiar, e a escolaridade também influenciou na avaliação da efetividade.Rio de Janeiro Dental Journal2022-08-31info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://cro-rj.org.br/revcientifica/index.php/revista/article/view/24110.29327/244963.7.2-7Revista Científica do CRO-RJ (Rio de Janeiro Dental Journal); Vol. 7 No. 2: May-August 2022; 43-51Revista Científica do CRO-RJ (Rio de Janeiro Dental Journal); v. 7 n. 2: May-August 2022; 43-512595-47331518-524910.29327/244963.7.2reponame:Revista Científica do CRO-RJ (Online)instname:Conselho Regional de Odontologia do Rio de Janeiro (CRO-RJ)instacron:CROporhttps://cro-rj.org.br/revcientifica/index.php/revista/article/view/241/175Copyright (c) 2022 Revista Científica do CRO-RJ (Rio de Janeiro Dental Journal)http://creativecommons.org/licenses/by-nc-nd/4.0info:eu-repo/semantics/openAccessBarbirato, Davi da Silvade Castro Rajo Cerdeira, Letíciade Faria, Lucianne Cople MaiaMedeiros de Barros, Maria Cynésia2023-05-17T00:46:21Zoai:ojs3.cro-rj.org.br:article/241Revistahttps://cro-rj.org.br/revcientifica/index.php/revistahttps://cro-rj.org.br/revcientifica/index.php/revista/oairevista.cientifica@cro-rj.org.br || rorefa@terra.com.br2595-47331518-5249opendoar:2023-05-17T00:46:21Revista Científica do CRO-RJ (Online) - Conselho Regional de Odontologia do Rio de Janeiro (CRO-RJ)false |
dc.title.none.fl_str_mv |
INFLUENCE OF SOCIODEMOGRAPHIC FACTORS ON USERS’ PERCEPTION OF THE QUALITY OF PUBLIC ORAL HEALTH SERVICE: A CROSS-SECTIONAL STUDY INFLUENCE OF SOCIODEMOGRAPHIC FACTORS ON USERS’ PERCEPTION OF THE QUALITY OF PUBLIC ORAL HEALTH SERVICE: A CROSS-SECTIONAL STUDY |
title |
INFLUENCE OF SOCIODEMOGRAPHIC FACTORS ON USERS’ PERCEPTION OF THE QUALITY OF PUBLIC ORAL HEALTH SERVICE: A CROSS-SECTIONAL STUDY |
spellingShingle |
INFLUENCE OF SOCIODEMOGRAPHIC FACTORS ON USERS’ PERCEPTION OF THE QUALITY OF PUBLIC ORAL HEALTH SERVICE: A CROSS-SECTIONAL STUDY Barbirato, Davi da Silva Programas Nacionais de Saúde, Saúde Pública, Odontologia em Saúde Pública, Política de Saúde, Qualidade da Assistência à Saúde. National Health Programs, Public Health, Public Health Dentistry, Health Policy, Quality of Health Care. |
title_short |
INFLUENCE OF SOCIODEMOGRAPHIC FACTORS ON USERS’ PERCEPTION OF THE QUALITY OF PUBLIC ORAL HEALTH SERVICE: A CROSS-SECTIONAL STUDY |
title_full |
INFLUENCE OF SOCIODEMOGRAPHIC FACTORS ON USERS’ PERCEPTION OF THE QUALITY OF PUBLIC ORAL HEALTH SERVICE: A CROSS-SECTIONAL STUDY |
title_fullStr |
INFLUENCE OF SOCIODEMOGRAPHIC FACTORS ON USERS’ PERCEPTION OF THE QUALITY OF PUBLIC ORAL HEALTH SERVICE: A CROSS-SECTIONAL STUDY |
title_full_unstemmed |
INFLUENCE OF SOCIODEMOGRAPHIC FACTORS ON USERS’ PERCEPTION OF THE QUALITY OF PUBLIC ORAL HEALTH SERVICE: A CROSS-SECTIONAL STUDY |
title_sort |
INFLUENCE OF SOCIODEMOGRAPHIC FACTORS ON USERS’ PERCEPTION OF THE QUALITY OF PUBLIC ORAL HEALTH SERVICE: A CROSS-SECTIONAL STUDY |
author |
Barbirato, Davi da Silva |
author_facet |
Barbirato, Davi da Silva de Castro Rajo Cerdeira, Letícia de Faria, Lucianne Cople Maia Medeiros de Barros, Maria Cynésia |
author_role |
author |
author2 |
de Castro Rajo Cerdeira, Letícia de Faria, Lucianne Cople Maia Medeiros de Barros, Maria Cynésia |
author2_role |
author author author |
dc.contributor.author.fl_str_mv |
Barbirato, Davi da Silva de Castro Rajo Cerdeira, Letícia de Faria, Lucianne Cople Maia Medeiros de Barros, Maria Cynésia |
dc.subject.por.fl_str_mv |
Programas Nacionais de Saúde, Saúde Pública, Odontologia em Saúde Pública, Política de Saúde, Qualidade da Assistência à Saúde. National Health Programs, Public Health, Public Health Dentistry, Health Policy, Quality of Health Care. |
topic |
Programas Nacionais de Saúde, Saúde Pública, Odontologia em Saúde Pública, Política de Saúde, Qualidade da Assistência à Saúde. National Health Programs, Public Health, Public Health Dentistry, Health Policy, Quality of Health Care. |
description |
Objective: study to assess the influence of sociodemographic factors on the individual perception of oral health and quality of oral health services in the municipality of Piraí, Rio de Janeiro State, Brazil. Materials and Methods: this cross-sectional was conducted from August to October 2014 and included 118 users of the ESF (Estratégia de Saúde da Família) oral health service aged 18 years or over, without cognitive disability. The self-reported assessment of the quality of oral health services in the Family Health Units followed the QASSaB questionnaire, using a semi-structured interview technique. Results: sex, marital status, family income, education and self-perception of oral health were statistically associated with the dimensions of the QASSaB questionnaire. Dental equipment was considered modern by SUS users. Patients’ perceptions of efficacy, effectiveness and acceptability were negative for quality of service, resources spent and postoperative complications. In addition, the possibility of choosing the day and/ or time of dental appointments, satisfaction with the appearance of treated teeth and perception of oral health varied significantly with schooling and familyincome. In general, individuals with better socioeconomic indices had a positive self-perception of the SUS units and professionals evaluated, compared with lower income and lower education. Conclusion: the ESF oral health service facilities were positively evaluated, while the self-perception of oral health, effectiveness and acceptability of the oral health service require adjustments and investments.The self-perception of the efficacy and effectiveness of dental care by ESF users varied with the family income, and the education level also influenced theassessment of effectiveness. |
publishDate |
2022 |
dc.date.none.fl_str_mv |
2022-08-31 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://cro-rj.org.br/revcientifica/index.php/revista/article/view/241 10.29327/244963.7.2-7 |
url |
https://cro-rj.org.br/revcientifica/index.php/revista/article/view/241 |
identifier_str_mv |
10.29327/244963.7.2-7 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
https://cro-rj.org.br/revcientifica/index.php/revista/article/view/241/175 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2022 Revista Científica do CRO-RJ (Rio de Janeiro Dental Journal) http://creativecommons.org/licenses/by-nc-nd/4.0 info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2022 Revista Científica do CRO-RJ (Rio de Janeiro Dental Journal) http://creativecommons.org/licenses/by-nc-nd/4.0 |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Rio de Janeiro Dental Journal |
publisher.none.fl_str_mv |
Rio de Janeiro Dental Journal |
dc.source.none.fl_str_mv |
Revista Científica do CRO-RJ (Rio de Janeiro Dental Journal); Vol. 7 No. 2: May-August 2022; 43-51 Revista Científica do CRO-RJ (Rio de Janeiro Dental Journal); v. 7 n. 2: May-August 2022; 43-51 2595-4733 1518-5249 10.29327/244963.7.2 reponame:Revista Científica do CRO-RJ (Online) instname:Conselho Regional de Odontologia do Rio de Janeiro (CRO-RJ) instacron:CRO |
instname_str |
Conselho Regional de Odontologia do Rio de Janeiro (CRO-RJ) |
instacron_str |
CRO |
institution |
CRO |
reponame_str |
Revista Científica do CRO-RJ (Online) |
collection |
Revista Científica do CRO-RJ (Online) |
repository.name.fl_str_mv |
Revista Científica do CRO-RJ (Online) - Conselho Regional de Odontologia do Rio de Janeiro (CRO-RJ) |
repository.mail.fl_str_mv |
revista.cientifica@cro-rj.org.br || rorefa@terra.com.br |
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1797042305542127616 |