Evaluation of potential communication breakdowns in the interaction of the deaf in corporate information systems on the web

Detalhes bibliográficos
Autor(a) principal: Alves, Aline da Silva
Data de Publicação: 2012
Outros Autores: Ferreira, Simone Bacellar Leal, Veiga, Viviane Santos de Oliveira, Silveira, Denis Silva da
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Institucional da FIOCRUZ (ARCA)
Texto Completo: https://www.arca.fiocruz.br/handle/icict/7984
Resumo: Fundação Oswaldo Cruz. Instituto de Comunicação e Informação Científica e Tecnológica em Saúde. Rio de Janeiro, RJ, Brasil
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spelling Alves, Aline da SilvaFerreira, Simone Bacellar LealVeiga, Viviane Santos de OliveiraSilveira, Denis Silva da2014-07-17T12:54:41Z2014-07-17T12:54:41Z2012ALVES, Aline da Silva et al. Valuation of potential communication breakdowns in the interaction of the deaf in corporate information systems on the web. Procedia Computer Science, v.14. p 234–244, 2012.1877-0509https://www.arca.fiocruz.br/handle/icict/798410.1016/j.procs.2012.10.027engElsevierEvaluation of potential communication breakdowns in the interaction of the deaf in corporate information systems on the webinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleFundação Oswaldo Cruz. Instituto de Comunicação e Informação Científica e Tecnológica em Saúde. Rio de Janeiro, RJ, BrasilUniversidade Federal do Estado do Rio de Janeiro. Departamento de Informática. Rio de Janeiro, RJ, BrasilFundação Oswaldo Cruz. Instituto Fernandes Figueira. Biblioteca da Saúde da Mulher e da Criança. Rio de Janeiro, RJ, BrasilUniversidade Federal de Pernambuco. Centro de Ciências Sociais Aplicadas. Departamento de Ciências Administrativas. Recife, PE, BrasilThe translation of web content into Libras (Lingua Brasileira de Sinais – Brazilian Sign Language), although adequate, cannot always be implemented, due to its high cost. Thus, the present study aims to identify and propose solutions for the potential communication breakdowns in the interaction of bilingual deaf users in corporate systems on the web. The analysis of the interaction took place at the Oswaldo Cruz (Fiocruz) Foundation, with the utilization of the Communication Evaluation Method (CEM) of Semiotic Engineering. The results showed that the population in the study, although having experience in the web, had difficulties using the corporate system.Human-computer interfacesAccessibilityUsabilitySurdezLinguagem de SinaisAuxiliares de Comunicação para Pessoas com DeficiênciaComputadores/utilizaçãoinfo:eu-repo/semantics/openAccessreponame:Repositório Institucional da FIOCRUZ (ARCA)instname:Fundação Oswaldo Cruz (FIOCRUZ)instacron:FIOCRUZLICENSElicense.txtlicense.txttext/plain; charset=utf-81914https://www.arca.fiocruz.br/bitstream/icict/7984/1/license.txt7d48279ffeed55da8dfe2f8e81f3b81fMD51ORIGINAL134.pdf134.pdfapplication/pdf319898https://www.arca.fiocruz.br/bitstream/icict/7984/2/134.pdf5dd50c8acc977c64c2f099bb7293f89eMD52TEXT134.pdf.txt134.pdf.txtExtracted texttext/plain39975https://www.arca.fiocruz.br/bitstream/icict/7984/3/134.pdf.txtee2d762be2e14373054d33e4155e08e5MD53icict/79842018-04-06 08:43:57.12oai:www.arca.fiocruz.br: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ório InstitucionalPUBhttps://www.arca.fiocruz.br/oai/requestrepositorio.arca@fiocruz.bropendoar:21352018-04-06T11:43:57Repositório Institucional da FIOCRUZ (ARCA) - Fundação Oswaldo Cruz (FIOCRUZ)false
dc.title.pt_BR.fl_str_mv Evaluation of potential communication breakdowns in the interaction of the deaf in corporate information systems on the web
title Evaluation of potential communication breakdowns in the interaction of the deaf in corporate information systems on the web
spellingShingle Evaluation of potential communication breakdowns in the interaction of the deaf in corporate information systems on the web
Alves, Aline da Silva
Human-computer interfaces
Accessibility
Usability
Surdez
Linguagem de Sinais
Auxiliares de Comunicação para Pessoas com Deficiência
Computadores/utilização
title_short Evaluation of potential communication breakdowns in the interaction of the deaf in corporate information systems on the web
title_full Evaluation of potential communication breakdowns in the interaction of the deaf in corporate information systems on the web
title_fullStr Evaluation of potential communication breakdowns in the interaction of the deaf in corporate information systems on the web
title_full_unstemmed Evaluation of potential communication breakdowns in the interaction of the deaf in corporate information systems on the web
title_sort Evaluation of potential communication breakdowns in the interaction of the deaf in corporate information systems on the web
author Alves, Aline da Silva
author_facet Alves, Aline da Silva
Ferreira, Simone Bacellar Leal
Veiga, Viviane Santos de Oliveira
Silveira, Denis Silva da
author_role author
author2 Ferreira, Simone Bacellar Leal
Veiga, Viviane Santos de Oliveira
Silveira, Denis Silva da
author2_role author
author
author
dc.contributor.author.fl_str_mv Alves, Aline da Silva
Ferreira, Simone Bacellar Leal
Veiga, Viviane Santos de Oliveira
Silveira, Denis Silva da
dc.subject.en.pt_BR.fl_str_mv Human-computer interfaces
Accessibility
Usability
topic Human-computer interfaces
Accessibility
Usability
Surdez
Linguagem de Sinais
Auxiliares de Comunicação para Pessoas com Deficiência
Computadores/utilização
dc.subject.decs.pt_BR.fl_str_mv Surdez
Linguagem de Sinais
Auxiliares de Comunicação para Pessoas com Deficiência
Computadores/utilização
description Fundação Oswaldo Cruz. Instituto de Comunicação e Informação Científica e Tecnológica em Saúde. Rio de Janeiro, RJ, Brasil
publishDate 2012
dc.date.issued.fl_str_mv 2012
dc.date.accessioned.fl_str_mv 2014-07-17T12:54:41Z
dc.date.available.fl_str_mv 2014-07-17T12:54:41Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.citation.fl_str_mv ALVES, Aline da Silva et al. Valuation of potential communication breakdowns in the interaction of the deaf in corporate information systems on the web. Procedia Computer Science, v.14. p 234–244, 2012.
dc.identifier.uri.fl_str_mv https://www.arca.fiocruz.br/handle/icict/7984
dc.identifier.issn.none.fl_str_mv 1877-0509
dc.identifier.doi.none.fl_str_mv 10.1016/j.procs.2012.10.027
identifier_str_mv ALVES, Aline da Silva et al. Valuation of potential communication breakdowns in the interaction of the deaf in corporate information systems on the web. Procedia Computer Science, v.14. p 234–244, 2012.
1877-0509
10.1016/j.procs.2012.10.027
url https://www.arca.fiocruz.br/handle/icict/7984
dc.language.iso.fl_str_mv eng
language eng
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.publisher.none.fl_str_mv Elsevier
publisher.none.fl_str_mv Elsevier
dc.source.none.fl_str_mv reponame:Repositório Institucional da FIOCRUZ (ARCA)
instname:Fundação Oswaldo Cruz (FIOCRUZ)
instacron:FIOCRUZ
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institution FIOCRUZ
reponame_str Repositório Institucional da FIOCRUZ (ARCA)
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