Evaluation of the main factors that impact on the stock management and control of the medical products segment
Autor(a) principal: | |
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Data de Publicação: | 2019 |
Outros Autores: | , , |
Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | Revista ENIAC pesquisa |
Texto Completo: | http://ojs.eniac.com.br/index.php/EniacPesquisa/article/view/554 |
Resumo: | The management and stock control are essential for the financial health of the company and also to keep it competitive in the market. Balancing stock and the level of service to meet the customer is no easy task and requires a lot of planning. However, there are procedural and operational aspects that impact on the management and stock control, causing costs and rework. The present article presents these factors through a case study in a health care company that has been in the market for more than a century and a half. The work, addresses the processes related to the management and stock control of the company and analyzes the operational aspects that can compromise the quality of service level and customer service. In addition, the same seeks to evidence the losses and costs arising from the stock processes of the investigated organization, proposing suggestions for improvements. However, it was observed in the present research that the investigated company performs processes that can be optimized by means of the FEFO stock valuation method, since the amount of expired material is significant. Disposal of these materials, in addition to losses with broken and non-compliant products, generate costs that could be part of the revenue or billing. However, it was also observed that management follow-up has an impact on the performance and behavior of employees, regarding the procedures performed, given that the analysis described in the article shows that some misconceptions are due to lack of attention on the part of employees. |
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Evaluation of the main factors that impact on the stock management and control of the medical products segmentAvaliação dos principais fatores que impactam à gestão e controle de estoque do segmento de produtos médicosstock managementinventory controlvaluation methodsgestão de estoquecontrole de estoquemétodos de avaliação de estoqueThe management and stock control are essential for the financial health of the company and also to keep it competitive in the market. Balancing stock and the level of service to meet the customer is no easy task and requires a lot of planning. However, there are procedural and operational aspects that impact on the management and stock control, causing costs and rework. The present article presents these factors through a case study in a health care company that has been in the market for more than a century and a half. The work, addresses the processes related to the management and stock control of the company and analyzes the operational aspects that can compromise the quality of service level and customer service. In addition, the same seeks to evidence the losses and costs arising from the stock processes of the investigated organization, proposing suggestions for improvements. However, it was observed in the present research that the investigated company performs processes that can be optimized by means of the FEFO stock valuation method, since the amount of expired material is significant. Disposal of these materials, in addition to losses with broken and non-compliant products, generate costs that could be part of the revenue or billing. However, it was also observed that management follow-up has an impact on the performance and behavior of employees, regarding the procedures performed, given that the analysis described in the article shows that some misconceptions are due to lack of attention on the part of employees.O equilíbrio entre o estoque e o nível de serviço visando atender as necessidades do cliente, não é tarefa fácil e exige um árduo planejamento. Além disso, há fatores processuais e operacionais que impactam diretamente na gestão e controle de estoques acarretando altos custos e retrabalhos. O presente artigo apresenta esses fatores, por meio de um estudo de caso em uma empresa do ramo da saúde. Aborda os processos relacionados à gestão e controle de estoque da empresa, analisando os aspectos operacionais que podem comprometer o nível de serviço. O mesmo busca, também, evidenciar as perdas e os custos decorrentes dos processos de estoque, propondo sugestões de melhorias. Os resultados obtidos na pesquisa apontam que a empresa investigada desempenha processos, que podem ser otimizados por meio da efetiva aplicação do método de avaliação de estoque FEFO, visto que, a quantidade de material fora da validade é significativa. O incorreto descarte desses materiais, além das perdas com produtos avariados e não conformes geram custos, os quais poderiam ser parte da receita. Não obstante, também foi observado que, a falta do devido acompanhamento por parte dos gestores impacta no desempenho e comportamento dos colaboradores, no que se refere aos procedimentos executados, visto que, as análises realizadas na pesquisa evidenciam que muitos dos equívocos observados são decorrentes da falta de atenção, por parte dos colaboradores.Centro Universitário ENIAC2019-01-31info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttp://ojs.eniac.com.br/index.php/EniacPesquisa/article/view/55410.22567/rep.v8i1.554Revista Eniac Pesquisa; Vol. 8 No. 1 (2019); 119-139REVISTA ENIAC PESQUISA; Vol. 8 Núm. 1 (2019); 119-139REVISTA ENIAC PESQUISA; v. 8 n. 1 (2019); 119-1392316-234110.22567/rep.v8i1reponame:Revista ENIAC pesquisainstname:Centro Universitário Eniacinstacron:ENIACporhttp://ojs.eniac.com.br/index.php/EniacPesquisa/article/view/554/pdfCopyright (c) 2019 REVISTA ENIAC PESQUISAhttps://creativecommons.org/licenses/by-nc-nd/4.0info:eu-repo/semantics/openAccessGonçalves, Luiz ClaudioAlves do Nascimento, GeisaSilva Dias, GabrielaSampaio Paixão, Guilherme2021-07-06T17:31:39Zoai:ojs.pkp.sfu.ca:article/554Revistahttps://ojs.eniac.com.br/index.php/EniacPesquisahttp://ojs.eniac.com.br/index.php/EniacPesquisa/oai||revistaeniacpesquisa@fernandoasantos.com.br2316-23412316-2341opendoar:2021-07-06T17:31:39Revista ENIAC pesquisa - Centro Universitário Eniacfalse |
dc.title.none.fl_str_mv |
Evaluation of the main factors that impact on the stock management and control of the medical products segment Avaliação dos principais fatores que impactam à gestão e controle de estoque do segmento de produtos médicos |
title |
Evaluation of the main factors that impact on the stock management and control of the medical products segment |
spellingShingle |
Evaluation of the main factors that impact on the stock management and control of the medical products segment Gonçalves, Luiz Claudio stock management inventory control valuation methods gestão de estoque controle de estoque métodos de avaliação de estoque |
title_short |
Evaluation of the main factors that impact on the stock management and control of the medical products segment |
title_full |
Evaluation of the main factors that impact on the stock management and control of the medical products segment |
title_fullStr |
Evaluation of the main factors that impact on the stock management and control of the medical products segment |
title_full_unstemmed |
Evaluation of the main factors that impact on the stock management and control of the medical products segment |
title_sort |
Evaluation of the main factors that impact on the stock management and control of the medical products segment |
author |
Gonçalves, Luiz Claudio |
author_facet |
Gonçalves, Luiz Claudio Alves do Nascimento, Geisa Silva Dias, Gabriela Sampaio Paixão, Guilherme |
author_role |
author |
author2 |
Alves do Nascimento, Geisa Silva Dias, Gabriela Sampaio Paixão, Guilherme |
author2_role |
author author author |
dc.contributor.author.fl_str_mv |
Gonçalves, Luiz Claudio Alves do Nascimento, Geisa Silva Dias, Gabriela Sampaio Paixão, Guilherme |
dc.subject.por.fl_str_mv |
stock management inventory control valuation methods gestão de estoque controle de estoque métodos de avaliação de estoque |
topic |
stock management inventory control valuation methods gestão de estoque controle de estoque métodos de avaliação de estoque |
description |
The management and stock control are essential for the financial health of the company and also to keep it competitive in the market. Balancing stock and the level of service to meet the customer is no easy task and requires a lot of planning. However, there are procedural and operational aspects that impact on the management and stock control, causing costs and rework. The present article presents these factors through a case study in a health care company that has been in the market for more than a century and a half. The work, addresses the processes related to the management and stock control of the company and analyzes the operational aspects that can compromise the quality of service level and customer service. In addition, the same seeks to evidence the losses and costs arising from the stock processes of the investigated organization, proposing suggestions for improvements. However, it was observed in the present research that the investigated company performs processes that can be optimized by means of the FEFO stock valuation method, since the amount of expired material is significant. Disposal of these materials, in addition to losses with broken and non-compliant products, generate costs that could be part of the revenue or billing. However, it was also observed that management follow-up has an impact on the performance and behavior of employees, regarding the procedures performed, given that the analysis described in the article shows that some misconceptions are due to lack of attention on the part of employees. |
publishDate |
2019 |
dc.date.none.fl_str_mv |
2019-01-31 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://ojs.eniac.com.br/index.php/EniacPesquisa/article/view/554 10.22567/rep.v8i1.554 |
url |
http://ojs.eniac.com.br/index.php/EniacPesquisa/article/view/554 |
identifier_str_mv |
10.22567/rep.v8i1.554 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
http://ojs.eniac.com.br/index.php/EniacPesquisa/article/view/554/pdf |
dc.rights.driver.fl_str_mv |
Copyright (c) 2019 REVISTA ENIAC PESQUISA https://creativecommons.org/licenses/by-nc-nd/4.0 info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2019 REVISTA ENIAC PESQUISA https://creativecommons.org/licenses/by-nc-nd/4.0 |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Centro Universitário ENIAC |
publisher.none.fl_str_mv |
Centro Universitário ENIAC |
dc.source.none.fl_str_mv |
Revista Eniac Pesquisa; Vol. 8 No. 1 (2019); 119-139 REVISTA ENIAC PESQUISA; Vol. 8 Núm. 1 (2019); 119-139 REVISTA ENIAC PESQUISA; v. 8 n. 1 (2019); 119-139 2316-2341 10.22567/rep.v8i1 reponame:Revista ENIAC pesquisa instname:Centro Universitário Eniac instacron:ENIAC |
instname_str |
Centro Universitário Eniac |
instacron_str |
ENIAC |
institution |
ENIAC |
reponame_str |
Revista ENIAC pesquisa |
collection |
Revista ENIAC pesquisa |
repository.name.fl_str_mv |
Revista ENIAC pesquisa - Centro Universitário Eniac |
repository.mail.fl_str_mv |
||revistaeniacpesquisa@fernandoasantos.com.br |
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