Evaluation of the main factors that impact on the stock management and control of the medical products segment

Detalhes bibliográficos
Autor(a) principal: Gonçalves, Luiz Claudio
Data de Publicação: 2019
Outros Autores: Alves do Nascimento, Geisa, Silva Dias, Gabriela, Sampaio Paixão, Guilherme
Tipo de documento: Artigo
Idioma: por
Título da fonte: Revista ENIAC pesquisa
Texto Completo: http://ojs.eniac.com.br/index.php/EniacPesquisa/article/view/554
Resumo: The management and stock control are essential for the financial health of the company and also to keep it competitive in the market. Balancing stock and the level of service to meet the customer is no easy task and requires a lot of planning. However, there are procedural and operational aspects that impact on the management and stock control, causing costs and rework. The present article presents these factors through a case study in a health care company that has been in the market for more than a century and a half. The work, addresses the processes related to the management and stock control of the company and analyzes the operational aspects that can compromise the quality of service level and customer service. In addition, the same seeks to evidence the losses and costs arising from the stock processes of the investigated organization, proposing suggestions for improvements. However, it was observed in the present research that the investigated company performs processes that can be optimized by means of the FEFO stock valuation method, since the amount of expired material is significant. Disposal of these materials, in addition to losses with broken and non-compliant products, generate costs that could be part of the revenue or billing. However, it was also observed that management follow-up has an impact on the performance and behavior of employees, regarding the procedures performed, given that the analysis described in the article shows that some misconceptions are due to lack of attention on the part of employees.
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spelling Evaluation of the main factors that impact on the stock management and control of the medical products segmentAvaliação dos principais fatores que impactam à gestão e controle de estoque do segmento de produtos médicosstock managementinventory controlvaluation methodsgestão de estoquecontrole de estoquemétodos de avaliação de estoqueThe management and stock control are essential for the financial health of the company and also to keep it competitive in the market. Balancing stock and the level of service to meet the customer is no easy task and requires a lot of planning. However, there are procedural and operational aspects that impact on the management and stock control, causing costs and rework. The present article presents these factors through a case study in a health care company that has been in the market for more than a century and a half. The work, addresses the processes related to the management and stock control of the company and analyzes the operational aspects that can compromise the quality of service level and customer service. In addition, the same seeks to evidence the losses and costs arising from the stock processes of the investigated organization, proposing suggestions for improvements. However, it was observed in the present research that the investigated company performs processes that can be optimized by means of the FEFO stock valuation method, since the amount of expired material is significant. Disposal of these materials, in addition to losses with broken and non-compliant products, generate costs that could be part of the revenue or billing. However, it was also observed that management follow-up has an impact on the performance and behavior of employees, regarding the procedures performed, given that the analysis described in the article shows that some misconceptions are due to lack of attention on the part of employees.O equilíbrio entre o estoque e o nível de serviço visando atender as necessidades do cliente, não é tarefa fácil e exige um árduo planejamento. Além disso, há fatores processuais e operacionais que impactam diretamente na gestão e controle de estoques acarretando altos custos e retrabalhos. O presente artigo apresenta esses fatores, por meio de um estudo de caso em uma empresa do ramo da saúde. Aborda os processos relacionados à gestão e controle de estoque da empresa, analisando os aspectos operacionais que podem comprometer o nível de serviço. O mesmo busca, também, evidenciar as perdas e os custos decorrentes dos processos de estoque, propondo sugestões de melhorias. Os resultados obtidos na pesquisa apontam que a empresa investigada desempenha processos, que podem ser otimizados por meio da efetiva aplicação do método de avaliação de estoque FEFO, visto que, a quantidade de material fora da validade é significativa. O incorreto descarte desses materiais, além das perdas com produtos avariados e não conformes geram custos, os quais poderiam ser parte da receita. Não obstante, também foi observado que, a falta do devido acompanhamento por parte dos gestores impacta no desempenho e comportamento dos colaboradores, no que se refere aos procedimentos executados, visto que, as análises realizadas na pesquisa evidenciam que muitos dos equívocos observados são decorrentes da falta de atenção, por parte dos colaboradores.Centro Universitário ENIAC2019-01-31info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttp://ojs.eniac.com.br/index.php/EniacPesquisa/article/view/55410.22567/rep.v8i1.554Revista Eniac Pesquisa; Vol. 8 No. 1 (2019); 119-139REVISTA ENIAC PESQUISA; Vol. 8 Núm. 1 (2019); 119-139REVISTA ENIAC PESQUISA; v. 8 n. 1 (2019); 119-1392316-234110.22567/rep.v8i1reponame:Revista ENIAC pesquisainstname:Centro Universitário Eniacinstacron:ENIACporhttp://ojs.eniac.com.br/index.php/EniacPesquisa/article/view/554/pdfCopyright (c) 2019 REVISTA ENIAC PESQUISAhttps://creativecommons.org/licenses/by-nc-nd/4.0info:eu-repo/semantics/openAccessGonçalves, Luiz ClaudioAlves do Nascimento, GeisaSilva Dias, GabrielaSampaio Paixão, Guilherme2021-07-06T17:31:39Zoai:ojs.pkp.sfu.ca:article/554Revistahttps://ojs.eniac.com.br/index.php/EniacPesquisahttp://ojs.eniac.com.br/index.php/EniacPesquisa/oai||revistaeniacpesquisa@fernandoasantos.com.br2316-23412316-2341opendoar:2021-07-06T17:31:39Revista ENIAC pesquisa - Centro Universitário Eniacfalse
dc.title.none.fl_str_mv Evaluation of the main factors that impact on the stock management and control of the medical products segment
Avaliação dos principais fatores que impactam à gestão e controle de estoque do segmento de produtos médicos
title Evaluation of the main factors that impact on the stock management and control of the medical products segment
spellingShingle Evaluation of the main factors that impact on the stock management and control of the medical products segment
Gonçalves, Luiz Claudio
stock management
inventory control
valuation methods
gestão de estoque
controle de estoque
métodos de avaliação de estoque
title_short Evaluation of the main factors that impact on the stock management and control of the medical products segment
title_full Evaluation of the main factors that impact on the stock management and control of the medical products segment
title_fullStr Evaluation of the main factors that impact on the stock management and control of the medical products segment
title_full_unstemmed Evaluation of the main factors that impact on the stock management and control of the medical products segment
title_sort Evaluation of the main factors that impact on the stock management and control of the medical products segment
author Gonçalves, Luiz Claudio
author_facet Gonçalves, Luiz Claudio
Alves do Nascimento, Geisa
Silva Dias, Gabriela
Sampaio Paixão, Guilherme
author_role author
author2 Alves do Nascimento, Geisa
Silva Dias, Gabriela
Sampaio Paixão, Guilherme
author2_role author
author
author
dc.contributor.author.fl_str_mv Gonçalves, Luiz Claudio
Alves do Nascimento, Geisa
Silva Dias, Gabriela
Sampaio Paixão, Guilherme
dc.subject.por.fl_str_mv stock management
inventory control
valuation methods
gestão de estoque
controle de estoque
métodos de avaliação de estoque
topic stock management
inventory control
valuation methods
gestão de estoque
controle de estoque
métodos de avaliação de estoque
description The management and stock control are essential for the financial health of the company and also to keep it competitive in the market. Balancing stock and the level of service to meet the customer is no easy task and requires a lot of planning. However, there are procedural and operational aspects that impact on the management and stock control, causing costs and rework. The present article presents these factors through a case study in a health care company that has been in the market for more than a century and a half. The work, addresses the processes related to the management and stock control of the company and analyzes the operational aspects that can compromise the quality of service level and customer service. In addition, the same seeks to evidence the losses and costs arising from the stock processes of the investigated organization, proposing suggestions for improvements. However, it was observed in the present research that the investigated company performs processes that can be optimized by means of the FEFO stock valuation method, since the amount of expired material is significant. Disposal of these materials, in addition to losses with broken and non-compliant products, generate costs that could be part of the revenue or billing. However, it was also observed that management follow-up has an impact on the performance and behavior of employees, regarding the procedures performed, given that the analysis described in the article shows that some misconceptions are due to lack of attention on the part of employees.
publishDate 2019
dc.date.none.fl_str_mv 2019-01-31
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://ojs.eniac.com.br/index.php/EniacPesquisa/article/view/554
10.22567/rep.v8i1.554
url http://ojs.eniac.com.br/index.php/EniacPesquisa/article/view/554
identifier_str_mv 10.22567/rep.v8i1.554
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv http://ojs.eniac.com.br/index.php/EniacPesquisa/article/view/554/pdf
dc.rights.driver.fl_str_mv Copyright (c) 2019 REVISTA ENIAC PESQUISA
https://creativecommons.org/licenses/by-nc-nd/4.0
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2019 REVISTA ENIAC PESQUISA
https://creativecommons.org/licenses/by-nc-nd/4.0
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Centro Universitário ENIAC
publisher.none.fl_str_mv Centro Universitário ENIAC
dc.source.none.fl_str_mv Revista Eniac Pesquisa; Vol. 8 No. 1 (2019); 119-139
REVISTA ENIAC PESQUISA; Vol. 8 Núm. 1 (2019); 119-139
REVISTA ENIAC PESQUISA; v. 8 n. 1 (2019); 119-139
2316-2341
10.22567/rep.v8i1
reponame:Revista ENIAC pesquisa
instname:Centro Universitário Eniac
instacron:ENIAC
instname_str Centro Universitário Eniac
instacron_str ENIAC
institution ENIAC
reponame_str Revista ENIAC pesquisa
collection Revista ENIAC pesquisa
repository.name.fl_str_mv Revista ENIAC pesquisa - Centro Universitário Eniac
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