Internationalization experiences of small software companies and knowledge gained

Detalhes bibliográficos
Autor(a) principal: Gazquez, Alessandra Herranz
Data de Publicação: 2020
Outros Autores: Machado, Hilka Pelizza Vier, Urpia, Arthur Gualberto Bacelar da Cruz
Tipo de documento: Artigo
Idioma: por
Título da fonte: Internext
Texto Completo: https://internext.espm.br/internext/article/view/573
Resumo: Purpose: The objective of this research was to identify and analyze the input forms and the knowledge obtained by small software companies in internationalization experiences.  Method: It is a qualitative study, conducted with five case studies of small entrepreneurs. Primary and secondary data were used. Primary data were obtained from nine open and semi-structured interviews, and secondary data from company websites. Data were categorized into input forms and knowledge obtained. Data from the latter category were complementarily analyzed using Iramuteq software.  Findings: As generated knowledge, six classes of knowledge were identified: a) markets and destinations; b) action to place the product on the international market; c) support and search for external knowledge; d) need for qualification for the internationalization process and local partnerships; e) local market vision; f) complexity of the internationalization process.  Originality/value: The study of internationalization experiences and knowledge gained is an original approach as it highlights the ways in which small software companies gain input and experience in internationalization experiences. Theoretical/Methodological Contributions: The results showed that learning in internationalization experiences favored the increase of international market knowledge and contributed to improve competitiveness in the local market.
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spelling Internationalization experiences of small software companies and knowledge gainedExperiências de Internacionalização de Pequenas Empresas de Software e Conhecimentos ObtidosInternationalization ProcessSmall businessSoftwareProcesso de InternacionalizaçãoPequenas EmpresasSoftwareInternacionalização de EmpresasPurpose: The objective of this research was to identify and analyze the input forms and the knowledge obtained by small software companies in internationalization experiences.  Method: It is a qualitative study, conducted with five case studies of small entrepreneurs. Primary and secondary data were used. Primary data were obtained from nine open and semi-structured interviews, and secondary data from company websites. Data were categorized into input forms and knowledge obtained. Data from the latter category were complementarily analyzed using Iramuteq software.  Findings: As generated knowledge, six classes of knowledge were identified: a) markets and destinations; b) action to place the product on the international market; c) support and search for external knowledge; d) need for qualification for the internationalization process and local partnerships; e) local market vision; f) complexity of the internationalization process.  Originality/value: The study of internationalization experiences and knowledge gained is an original approach as it highlights the ways in which small software companies gain input and experience in internationalization experiences. Theoretical/Methodological Contributions: The results showed that learning in internationalization experiences favored the increase of international market knowledge and contributed to improve competitiveness in the local market.Objetivo: o objetivo desta pesquisa foi identificar e analisar as formas de entrada e os conhecimentos obtidos por pequenas empresas de software em experiências de internacionalização.Método: é um estudo qualitativo, realizado com cinco estudos de casos de pequenos empreendedores. Foram utilizados dados primários e secundários. Dados primários foram obtidos em nove entrevistas abertas e semiestruturadas, e os dados secundários em web sites das empresas. Os dados foram categorizados em formas de entrada e conhecimentos obtidos. Os dados desta última categoria foram complementarmente analisados com uso do software Iramuteq. Principais resultados: como conhecimentos gerados, foram identificadas seis classes de conhecimentos, sendo: a) mercados e destinos; b) ação para colocar o produto no mercado internacional; c) apoio e busca de conhecimentos externos; d) necessidade de qualificação para o processo de internacionalização e parcerias locais; e) visão do mercado local; f) complexidade do processo de internacionalização. Relevância/originalidade: o estudo das experiências de internacionalização e conhecimentos obtidos é uma abordagem original, pois destaca as formas de entrada e os conhecimentos obtidos por pequenas empresas de software em experiências de internacionalização.  Contribuições teóricas/metodológicas: os resultados mostraram que a aprendizagem nas experiências de internacionalização favoreceu o aumento do conhecimento de mercado internacional e contribuiu para melhoria de competitividade no mercado local.Escola Superior de Propaganda e Marketing - ESPM2020-04-02info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://internext.espm.br/internext/article/view/57310.18568/internext.v15i2.573Internext - International Business and Management Review ; Vol. 15 No. 2 (2020): Maio - Agosto; 18-36Internext; v. 15 n. 2 (2020): Maio - Agosto; 18-361980-4865reponame:Internextinstname:Escola Superior de Propaganda e Marketing (ESPM)instacron:ESPMporhttps://internext.espm.br/internext/article/view/573/pdfCopyright (c) 2020 Internextinfo:eu-repo/semantics/openAccessGazquez, Alessandra HerranzMachado, Hilka Pelizza VierUrpia, Arthur Gualberto Bacelar da Cruz2023-06-06T20:51:31Zoai:ojs.emnuvens.com.br:article/573Revistahttps://internext.espm.br/internextPRIhttps://internext.espm.br/internext/oaiinternext@espm.br1980-48651980-4865opendoar:2023-06-06T20:51:31Internext - Escola Superior de Propaganda e Marketing (ESPM)false
dc.title.none.fl_str_mv Internationalization experiences of small software companies and knowledge gained
Experiências de Internacionalização de Pequenas Empresas de Software e Conhecimentos Obtidos
title Internationalization experiences of small software companies and knowledge gained
spellingShingle Internationalization experiences of small software companies and knowledge gained
Gazquez, Alessandra Herranz
Internationalization Process
Small business
Software
Processo de Internacionalização
Pequenas Empresas
Software
Internacionalização de Empresas
title_short Internationalization experiences of small software companies and knowledge gained
title_full Internationalization experiences of small software companies and knowledge gained
title_fullStr Internationalization experiences of small software companies and knowledge gained
title_full_unstemmed Internationalization experiences of small software companies and knowledge gained
title_sort Internationalization experiences of small software companies and knowledge gained
author Gazquez, Alessandra Herranz
author_facet Gazquez, Alessandra Herranz
Machado, Hilka Pelizza Vier
Urpia, Arthur Gualberto Bacelar da Cruz
author_role author
author2 Machado, Hilka Pelizza Vier
Urpia, Arthur Gualberto Bacelar da Cruz
author2_role author
author
dc.contributor.author.fl_str_mv Gazquez, Alessandra Herranz
Machado, Hilka Pelizza Vier
Urpia, Arthur Gualberto Bacelar da Cruz
dc.subject.por.fl_str_mv Internationalization Process
Small business
Software
Processo de Internacionalização
Pequenas Empresas
Software
Internacionalização de Empresas
topic Internationalization Process
Small business
Software
Processo de Internacionalização
Pequenas Empresas
Software
Internacionalização de Empresas
description Purpose: The objective of this research was to identify and analyze the input forms and the knowledge obtained by small software companies in internationalization experiences.  Method: It is a qualitative study, conducted with five case studies of small entrepreneurs. Primary and secondary data were used. Primary data were obtained from nine open and semi-structured interviews, and secondary data from company websites. Data were categorized into input forms and knowledge obtained. Data from the latter category were complementarily analyzed using Iramuteq software.  Findings: As generated knowledge, six classes of knowledge were identified: a) markets and destinations; b) action to place the product on the international market; c) support and search for external knowledge; d) need for qualification for the internationalization process and local partnerships; e) local market vision; f) complexity of the internationalization process.  Originality/value: The study of internationalization experiences and knowledge gained is an original approach as it highlights the ways in which small software companies gain input and experience in internationalization experiences. Theoretical/Methodological Contributions: The results showed that learning in internationalization experiences favored the increase of international market knowledge and contributed to improve competitiveness in the local market.
publishDate 2020
dc.date.none.fl_str_mv 2020-04-02
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://internext.espm.br/internext/article/view/573
10.18568/internext.v15i2.573
url https://internext.espm.br/internext/article/view/573
identifier_str_mv 10.18568/internext.v15i2.573
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://internext.espm.br/internext/article/view/573/pdf
dc.rights.driver.fl_str_mv Copyright (c) 2020 Internext
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2020 Internext
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Escola Superior de Propaganda e Marketing - ESPM
publisher.none.fl_str_mv Escola Superior de Propaganda e Marketing - ESPM
dc.source.none.fl_str_mv Internext - International Business and Management Review ; Vol. 15 No. 2 (2020): Maio - Agosto; 18-36
Internext; v. 15 n. 2 (2020): Maio - Agosto; 18-36
1980-4865
reponame:Internext
instname:Escola Superior de Propaganda e Marketing (ESPM)
instacron:ESPM
instname_str Escola Superior de Propaganda e Marketing (ESPM)
instacron_str ESPM
institution ESPM
reponame_str Internext
collection Internext
repository.name.fl_str_mv Internext - Escola Superior de Propaganda e Marketing (ESPM)
repository.mail.fl_str_mv internext@espm.br
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