Usability of mobile platform of social security for elderly: case study INSS

Detalhes bibliográficos
Autor(a) principal: Silva, Daniel Ribeiro Ferreira
Data de Publicação: 2022
Outros Autores: Luisatto, Felipe Oliveira, Macedo, Vagner dos Santos
Tipo de documento: Artigo
Idioma: por
Título da fonte: Processando o Saber (Online)
Texto Completo: https://fatecpg.edu.br/revista/index.php/ps/article/view/248
Resumo: This article aims to show the analysis made of the web-mobile platform of social security, based on concepts of usability on the platform where the system is located, usability aimed at the elderly public, bringing a case study of the system based on the concepts mentioned, evaluating each point of the platform and analyzing whether the interface properly uses the usability methods and techniques in the most appropriate way for elderly users on its platform for mobile devices, returning as a basis that the creator of the system must keep in mind that the end user, in addition to being an older audience, will be accessing their system through a small screen, with slower and unstable network connections, lower hardware capacity than desktop computers, thus a greater need for fast responses, since that will be accessed in public environments, which dictates a more dynamic and easier and more intuitive access to the site.
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spelling Usability of mobile platform of social security for elderly: case study INSSUsabilidade da plataforma mobile da previdência social para idosos: estudo de caso INSSUsabilidadeTerceira IdadeTelefone CelularUsabilityElderlyMobile PhoneThis article aims to show the analysis made of the web-mobile platform of social security, based on concepts of usability on the platform where the system is located, usability aimed at the elderly public, bringing a case study of the system based on the concepts mentioned, evaluating each point of the platform and analyzing whether the interface properly uses the usability methods and techniques in the most appropriate way for elderly users on its platform for mobile devices, returning as a basis that the creator of the system must keep in mind that the end user, in addition to being an older audience, will be accessing their system through a small screen, with slower and unstable network connections, lower hardware capacity than desktop computers, thus a greater need for fast responses, since that will be accessed in public environments, which dictates a more dynamic and easier and more intuitive access to the site.Este artigo tem como objetivo mostra a analise feita da plataforma web-mobile da previdência social, com base em conceitos de usabilidade na plataforma onde o sistema se encontra, usabilidade voltado ao público da terceira idade, trazendo um estudo de caso do sistema com base nos conceitos citados, avaliando cada ponto da plataforma e analisando se a interface utiliza de maneira adequada os métodos e técnicas de usabilidade da forma mais adequada para usuários idosos em sua plataforma para dispositivos móveis, voltando como base que o idealizador do sistema deve ter em mente que o usuário final, além de ser um público com mais idade, estará acessando seu sistema através de uma tela pequena, com conexões de rede mais lentas e instáveis, capacidade de hardware inferiores aos computadores de mesa assim uma maior necessidade de respostas rápidas, uma vez que estará sendo acessado em ambientes públicos, o que dita um acesso mais dinâmico e com uma facilidade e intuitivade maior ao site.FATEC Praia Grande2022-05-18info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://fatecpg.edu.br/revista/index.php/ps/article/view/248Revista Processando o Saber; v. 14 (2022): Revista Processando o Saber; 107-1172179-5150reponame:Processando o Saber (Online)instname:Faculdades de Tecnologia do Estado de São Paulo (Fatec)instacron:FATECporhttps://fatecpg.edu.br/revista/index.php/ps/article/view/248/161Copyright (c) 2022 Revista Processando o Saberhttp://creativecommons.org/licenses/by/4.0/info:eu-repo/semantics/openAccessSilva, Daniel Ribeiro FerreiraLuisatto, Felipe OliveiraMacedo, Vagner dos Santos 2022-06-06T17:02:08Zoai:revista.fatecpg.edu.br:article/248Revistahttps://www.fatecpg.edu.br/revista/index.php/ps/indexhttps://fatecpg.edu.br/revista/index.php/ps/oaifabio@fatecpg.edu.br||revista@fatecpg.com.br2179-51502179-5150opendoar:2022-06-06T17:02:08Processando o Saber (Online) - Faculdades de Tecnologia do Estado de São Paulo (Fatec)false
dc.title.none.fl_str_mv Usability of mobile platform of social security for elderly: case study INSS
Usabilidade da plataforma mobile da previdência social para idosos: estudo de caso INSS
title Usability of mobile platform of social security for elderly: case study INSS
spellingShingle Usability of mobile platform of social security for elderly: case study INSS
Silva, Daniel Ribeiro Ferreira
Usabilidade
Terceira Idade
Telefone Celular
Usability
Elderly
Mobile Phone
title_short Usability of mobile platform of social security for elderly: case study INSS
title_full Usability of mobile platform of social security for elderly: case study INSS
title_fullStr Usability of mobile platform of social security for elderly: case study INSS
title_full_unstemmed Usability of mobile platform of social security for elderly: case study INSS
title_sort Usability of mobile platform of social security for elderly: case study INSS
author Silva, Daniel Ribeiro Ferreira
author_facet Silva, Daniel Ribeiro Ferreira
Luisatto, Felipe Oliveira
Macedo, Vagner dos Santos
author_role author
author2 Luisatto, Felipe Oliveira
Macedo, Vagner dos Santos
author2_role author
author
dc.contributor.author.fl_str_mv Silva, Daniel Ribeiro Ferreira
Luisatto, Felipe Oliveira
Macedo, Vagner dos Santos
dc.subject.por.fl_str_mv Usabilidade
Terceira Idade
Telefone Celular
Usability
Elderly
Mobile Phone
topic Usabilidade
Terceira Idade
Telefone Celular
Usability
Elderly
Mobile Phone
description This article aims to show the analysis made of the web-mobile platform of social security, based on concepts of usability on the platform where the system is located, usability aimed at the elderly public, bringing a case study of the system based on the concepts mentioned, evaluating each point of the platform and analyzing whether the interface properly uses the usability methods and techniques in the most appropriate way for elderly users on its platform for mobile devices, returning as a basis that the creator of the system must keep in mind that the end user, in addition to being an older audience, will be accessing their system through a small screen, with slower and unstable network connections, lower hardware capacity than desktop computers, thus a greater need for fast responses, since that will be accessed in public environments, which dictates a more dynamic and easier and more intuitive access to the site.
publishDate 2022
dc.date.none.fl_str_mv 2022-05-18
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://fatecpg.edu.br/revista/index.php/ps/article/view/248
url https://fatecpg.edu.br/revista/index.php/ps/article/view/248
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://fatecpg.edu.br/revista/index.php/ps/article/view/248/161
dc.rights.driver.fl_str_mv Copyright (c) 2022 Revista Processando o Saber
http://creativecommons.org/licenses/by/4.0/
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2022 Revista Processando o Saber
http://creativecommons.org/licenses/by/4.0/
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv FATEC Praia Grande
publisher.none.fl_str_mv FATEC Praia Grande
dc.source.none.fl_str_mv Revista Processando o Saber; v. 14 (2022): Revista Processando o Saber; 107-117
2179-5150
reponame:Processando o Saber (Online)
instname:Faculdades de Tecnologia do Estado de São Paulo (Fatec)
instacron:FATEC
instname_str Faculdades de Tecnologia do Estado de São Paulo (Fatec)
instacron_str FATEC
institution FATEC
reponame_str Processando o Saber (Online)
collection Processando o Saber (Online)
repository.name.fl_str_mv Processando o Saber (Online) - Faculdades de Tecnologia do Estado de São Paulo (Fatec)
repository.mail.fl_str_mv fabio@fatecpg.edu.br||revista@fatecpg.com.br
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