Coproduction Factors in Strategic Networks

Detalhes bibliográficos
Autor(a) principal: Maciel, Cristiano de Oliveira
Data de Publicação: 2016
Outros Autores: Camargo, Camila
Tipo de documento: Artigo
Idioma: eng
por
Título da fonte: BBR. Brazilian Business Review (English edition. Online)
Texto Completo: http://www.bbronline.com.br/index.php/bbr/article/view/162
Resumo: This study addresses the concept of coproduction factors of primary (hub) and secondary (partners) agents in strategic networks of shared service provisioning. Coproduction factors in networks refer to resources of primary and secondary agents. These resources are mainly employed in shared service provisioning and perceived as fundamental by the user. The objective of this research was to verify the influence of these coproduction factors alone and in interaction (network effect) about the attitudinal consequences of user satisfaction and pride of the distance education service. The survey with 7138 users of this service, the validation of measures and the hypotheses test, through the Multiple Regression Analysis, showed that the coproduction factors of the different agents (hub and on-site education poles), as well as the network effect, influence the student’s satisfaction and pride.
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spelling Coproduction Factors in Strategic NetworksFatores de Coprodução em Redes EstratégicasStrategic networksCoproduction factorsAttitudinal outcomesRedes estratégicasFatores de coproduçãoConsequentes atitudinaisThis study addresses the concept of coproduction factors of primary (hub) and secondary (partners) agents in strategic networks of shared service provisioning. Coproduction factors in networks refer to resources of primary and secondary agents. These resources are mainly employed in shared service provisioning and perceived as fundamental by the user. The objective of this research was to verify the influence of these coproduction factors alone and in interaction (network effect) about the attitudinal consequences of user satisfaction and pride of the distance education service. The survey with 7138 users of this service, the validation of measures and the hypotheses test, through the Multiple Regression Analysis, showed that the coproduction factors of the different agents (hub and on-site education poles), as well as the network effect, influence the student’s satisfaction and pride.Este trabalho aborda o conceito de fatores de coprodução de agentes primários (hub) e secundários (parceiros) em redes estratégicas de fornecimento compartilhado de serviços. Fatores de coprodução em rede remetem aos recursos de agentes primários e secundários. Esses recursos são centralmente empregados no fornecimento compartilhado de serviços e percebidos como fundamentais pelo usuário. O objetivo desta pesquisa foi verificar a influência desses fatores de coprodução isoladamente e em interação (efeito rede) sobre os consequentes atitudinais satisfação e orgulho do usuário do serviço de educação a distância. O survey com 7138 usuários desse serviço, a validação das medidas, e o teste das hipóteses, por meio da Análise de Regressão Múltipla, apontaram que os fatores de coprodução dos diferentes agentes (hub e polos presenciais de ensino), bem como o efeito rede, influenciam a satisfação e o orgulho do estudante.FUCAPE Business Shool2016-01-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionPeer-reviewed ArticleArtigo revisado pelos paresapplication/pdfapplication/pdfhttp://www.bbronline.com.br/index.php/bbr/article/view/16210.15728/bbr.2016.13.1.2Brazilian Business Review; Vol. 13 No. 1 (2016): January to February 2016; 24-46Brazilian Business Review; v. 13 n. 1 (2016): Janeiro a Fevereiro de 2016; 24-461808-23861807-734Xreponame:BBR. Brazilian Business Review (English edition. Online)instname:Fucape Business School (FBS)instacron:FBSengporhttp://www.bbronline.com.br/index.php/bbr/article/view/162/247http://www.bbronline.com.br/index.php/bbr/article/view/162/248Maciel, Cristiano de OliveiraCamargo, Camilainfo:eu-repo/semantics/openAccess2018-10-31T19:06:07Zoai:ojs.pkp.sfu.ca:article/162Revistahttps://www.bbronline.com.br/index.php/bbr/indexONGhttp://www.bbronline.com.br/index.php/bbr/oai|| bbronline@bbronline.com.br1808-23861808-2386opendoar:2018-10-31T19:06:07BBR. Brazilian Business Review (English edition. Online) - Fucape Business School (FBS)false
dc.title.none.fl_str_mv Coproduction Factors in Strategic Networks
Fatores de Coprodução em Redes Estratégicas
title Coproduction Factors in Strategic Networks
spellingShingle Coproduction Factors in Strategic Networks
Maciel, Cristiano de Oliveira
Strategic networks
Coproduction factors
Attitudinal outcomes
Redes estratégicas
Fatores de coprodução
Consequentes atitudinais
title_short Coproduction Factors in Strategic Networks
title_full Coproduction Factors in Strategic Networks
title_fullStr Coproduction Factors in Strategic Networks
title_full_unstemmed Coproduction Factors in Strategic Networks
title_sort Coproduction Factors in Strategic Networks
author Maciel, Cristiano de Oliveira
author_facet Maciel, Cristiano de Oliveira
Camargo, Camila
author_role author
author2 Camargo, Camila
author2_role author
dc.contributor.author.fl_str_mv Maciel, Cristiano de Oliveira
Camargo, Camila
dc.subject.por.fl_str_mv Strategic networks
Coproduction factors
Attitudinal outcomes
Redes estratégicas
Fatores de coprodução
Consequentes atitudinais
topic Strategic networks
Coproduction factors
Attitudinal outcomes
Redes estratégicas
Fatores de coprodução
Consequentes atitudinais
description This study addresses the concept of coproduction factors of primary (hub) and secondary (partners) agents in strategic networks of shared service provisioning. Coproduction factors in networks refer to resources of primary and secondary agents. These resources are mainly employed in shared service provisioning and perceived as fundamental by the user. The objective of this research was to verify the influence of these coproduction factors alone and in interaction (network effect) about the attitudinal consequences of user satisfaction and pride of the distance education service. The survey with 7138 users of this service, the validation of measures and the hypotheses test, through the Multiple Regression Analysis, showed that the coproduction factors of the different agents (hub and on-site education poles), as well as the network effect, influence the student’s satisfaction and pride.
publishDate 2016
dc.date.none.fl_str_mv 2016-01-01
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
Artigo revisado pelos pares
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://www.bbronline.com.br/index.php/bbr/article/view/162
10.15728/bbr.2016.13.1.2
url http://www.bbronline.com.br/index.php/bbr/article/view/162
identifier_str_mv 10.15728/bbr.2016.13.1.2
dc.language.iso.fl_str_mv eng
por
language eng
por
dc.relation.none.fl_str_mv http://www.bbronline.com.br/index.php/bbr/article/view/162/247
http://www.bbronline.com.br/index.php/bbr/article/view/162/248
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
application/pdf
dc.publisher.none.fl_str_mv FUCAPE Business Shool
publisher.none.fl_str_mv FUCAPE Business Shool
dc.source.none.fl_str_mv Brazilian Business Review; Vol. 13 No. 1 (2016): January to February 2016; 24-46
Brazilian Business Review; v. 13 n. 1 (2016): Janeiro a Fevereiro de 2016; 24-46
1808-2386
1807-734X
reponame:BBR. Brazilian Business Review (English edition. Online)
instname:Fucape Business School (FBS)
instacron:FBS
instname_str Fucape Business School (FBS)
instacron_str FBS
institution FBS
reponame_str BBR. Brazilian Business Review (English edition. Online)
collection BBR. Brazilian Business Review (English edition. Online)
repository.name.fl_str_mv BBR. Brazilian Business Review (English edition. Online) - Fucape Business School (FBS)
repository.mail.fl_str_mv || bbronline@bbronline.com.br
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