The Brazilian sanitation sector’s response to COVID-19

Detalhes bibliográficos
Autor(a) principal: Capodeferro, Morganna Werneck
Data de Publicação: 2020
Outros Autores: Smiderle, Juliana Jerônimo
Tipo de documento: Artigo
Idioma: por
eng
Título da fonte: Revista de Administração Pública
Texto Completo: https://periodicos.fgv.br/rap/article/view/81900
Resumo: The COVID-19 pandemic has evidenced the essentiality of water more prominently. Service providers were responsible for maintaining drinking water supply to the population to maintain good hygiene habits and control the spread of the virus. However, the challenge for providers was guaranteeing the service would not be affected, either by employees falling ill or by users unable to pay for the service provision. Public administration adopted several measures to respond in the short term to this challenge. The actions most frequently observed were the restriction of in-person services, payment exemption for vulnerable users, and suspension of procedures against non-payment. The measures may have unbalanced the accounts of the service providers, leaving them in a situation of instability that, in principle, should be sustained until the end of the pandemic, when the regulators will conduct the process to re-establishing the financial balance. The regulators are and will be the main actors in minimizing the impacts on providers and in mediating future negotiations. This article provides recommendations to regulators on how to address the imbalances caused by the pandemic in future processes. Regulators will have to issue clear guidelines regarding the procedures that providers will adopt to rebalance their accounts. Consideration should be given at this time to making contractual targets more flexible.
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spelling The Brazilian sanitation sector’s response to COVID-19La respuesta del sector de saneamiento en Brasil a la COVID-19A resposta do setor de saneamento no Brasil à COVID-19COVID-19water and sanitationeconomic and financial imbalanceregulation.COVID-19agua y saneamientodesequilibrio económico y financieroregulación.COVID-19água e saneamentodesequilíbrio econômico-financeiroregulação.The COVID-19 pandemic has evidenced the essentiality of water more prominently. Service providers were responsible for maintaining drinking water supply to the population to maintain good hygiene habits and control the spread of the virus. However, the challenge for providers was guaranteeing the service would not be affected, either by employees falling ill or by users unable to pay for the service provision. Public administration adopted several measures to respond in the short term to this challenge. The actions most frequently observed were the restriction of in-person services, payment exemption for vulnerable users, and suspension of procedures against non-payment. The measures may have unbalanced the accounts of the service providers, leaving them in a situation of instability that, in principle, should be sustained until the end of the pandemic, when the regulators will conduct the process to re-establishing the financial balance. The regulators are and will be the main actors in minimizing the impacts on providers and in mediating future negotiations. This article provides recommendations to regulators on how to address the imbalances caused by the pandemic in future processes. Regulators will have to issue clear guidelines regarding the procedures that providers will adopt to rebalance their accounts. Consideration should be given at this time to making contractual targets more flexible.Talvez, la esencialidad del agua para la vida se ha hecho aún más evidente con la pandemia de COVID-19. Los proveedores de servicios de saneamiento tuvieron la responsabilidad de mantener el suministro de agua potable para proporcionarle a la población los medios para mantener sus hábitos de higiene y controlar la propagación del virus. Pero, ¿cómo podría garantizarse que la prestación del servicio no se vería afectada, sea por la disminución de empleados o la capacidad de pago reducida de los usuarios? Este fue el desafío planteado a los proveedores. La Administración Pública tomó varias medidas para responder rápidamente a este desafío. Las iniciativas más adoptadas fueron la restricción del servicio presencial, la exención de tarifas para los usuarios vulnerables socioeconómicamente y la suspensión del corte por incumplimiento. El hecho es que todas las medidas pueden desequilibrar las cuentas de los proveedores de servicios, dejándolos en una situación de inestabilidad que, en principio, debería mantenerse hasta el final de la pandemia, cuando los reguladores llevarán a cabo los procesos de reequilibrio económico y financiero. Los reguladores son y serán los principales actores para minimizar los impactos en los proveedores y mediar en las negociaciones futuras. Este artículo proporciona recomendaciones a los reguladores sobre cómo abordar los desequilibrios causados por la pandemia en procesos futuros. Competirá a los reguladores emitir pautas claras con respecto al procedimiento que adoptarán los proveedores para que puedan reclamar el reequilibrio de sus cuentas. En este momento, se debe considerar la flexibilización de los objetivos contractuales.A essencialidade da água à vida talvez tenha ficado ainda mais evidente com a pandemia da COVID-19. Aos prestadores dos serviços de saneamento foi atribuída a responsabilidade de garantir à população a manutenção do abastecimento de água potável, fornecendo meios para que ela pudesse preservar os hábitos de higiene e controlar a propagação do vírus. No entanto, como se poderia garantir que a prestação do serviço não fosse afetada, seja pelo acometimento dos funcionários, seja pela reduzida capacidade de pagamento dos usuários? Este foi o desafio enfrentado pelos prestadores. Diversas foram as medidas adotadas pela Administração Pública para responder no curto prazo a esse desafio, tais como: restrição ao atendimento presencial nas unidades, isenção tarifária aos usuários da tarifa social e suspensão do corte por inadimplência. Contudo todas estas medidas podem desequilibrar as contas dos prestadores de serviço, deixando-os em uma situação de instabilidade que, a princípio, deverá ser sustentada até o fim da pandemia, quando os processos de reequilíbrio econômico-financeiro serão conduzidos pelos reguladores. Estes são e continuarão sendo os principais atores na minimização dos impactos que incidiram sobre os prestadores e na mediação das negociações futuras. Este artigo traz recomendações aos reguladores sobre como tratar os desequilíbrios causados pela pandemia nos futuros processos. Caberá aos reguladores emitir diretrizes claras com relação ao procedimento a ser adotado pelos prestadores, para que possam pleitear o reequilíbrio de suas contas. Deve-se cogitar neste momento a flexibilização das metas contratuais.Fundação Getulio Vargas (FGV EBAPE)2020-07-17info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfapplication/pdfhttps://periodicos.fgv.br/rap/article/view/81900Brazilian Journal of Public Administration; Vol. 54 No. 4 (2020): The response of the Brazilian public administration to the challenges of the pandemic; 1022-1036Revista de Administração Pública; Vol. 54 Núm. 4 (2020): La respuesta de la administración pública brasileña a los desafíos de la pandemia; 1022-1036Revista de Administração Pública; v. 54 n. 4 (2020): A resposta da administração pública brasileira aos desafios da pandemia; 1022-10361982-31340034-7612reponame:Revista de Administração Públicainstname:Fundação Getulio Vargas (FGV)instacron:FGVporenghttps://periodicos.fgv.br/rap/article/view/81900/pdf_374https://periodicos.fgv.br/rap/article/view/81900/pdf_375Copyright (c) 2020 Revista de Administração Públicainfo:eu-repo/semantics/openAccessCapodeferro, Morganna WerneckSmiderle, Juliana Jerônimo2020-08-10T18:04:22Zoai:ojs.periodicos.fgv.br:article/81900Revistahttps://ebape.fgv.br/publicacoes/rapONGhttps://old.scielo.br/oai/scielo-oai.php||rap@fgv.br1982-31340034-7612opendoar:2020-08-10T18:04:22Revista de Administração Pública - Fundação Getulio Vargas (FGV)false
dc.title.none.fl_str_mv The Brazilian sanitation sector’s response to COVID-19
La respuesta del sector de saneamiento en Brasil a la COVID-19
A resposta do setor de saneamento no Brasil à COVID-19
title The Brazilian sanitation sector’s response to COVID-19
spellingShingle The Brazilian sanitation sector’s response to COVID-19
Capodeferro, Morganna Werneck
COVID-19
water and sanitation
economic and financial imbalance
regulation.
COVID-19
agua y saneamiento
desequilibrio económico y financiero
regulación.
COVID-19
água e saneamento
desequilíbrio econômico-financeiro
regulação.
title_short The Brazilian sanitation sector’s response to COVID-19
title_full The Brazilian sanitation sector’s response to COVID-19
title_fullStr The Brazilian sanitation sector’s response to COVID-19
title_full_unstemmed The Brazilian sanitation sector’s response to COVID-19
title_sort The Brazilian sanitation sector’s response to COVID-19
author Capodeferro, Morganna Werneck
author_facet Capodeferro, Morganna Werneck
Smiderle, Juliana Jerônimo
author_role author
author2 Smiderle, Juliana Jerônimo
author2_role author
dc.contributor.author.fl_str_mv Capodeferro, Morganna Werneck
Smiderle, Juliana Jerônimo
dc.subject.por.fl_str_mv COVID-19
water and sanitation
economic and financial imbalance
regulation.
COVID-19
agua y saneamiento
desequilibrio económico y financiero
regulación.
COVID-19
água e saneamento
desequilíbrio econômico-financeiro
regulação.
topic COVID-19
water and sanitation
economic and financial imbalance
regulation.
COVID-19
agua y saneamiento
desequilibrio económico y financiero
regulación.
COVID-19
água e saneamento
desequilíbrio econômico-financeiro
regulação.
description The COVID-19 pandemic has evidenced the essentiality of water more prominently. Service providers were responsible for maintaining drinking water supply to the population to maintain good hygiene habits and control the spread of the virus. However, the challenge for providers was guaranteeing the service would not be affected, either by employees falling ill or by users unable to pay for the service provision. Public administration adopted several measures to respond in the short term to this challenge. The actions most frequently observed were the restriction of in-person services, payment exemption for vulnerable users, and suspension of procedures against non-payment. The measures may have unbalanced the accounts of the service providers, leaving them in a situation of instability that, in principle, should be sustained until the end of the pandemic, when the regulators will conduct the process to re-establishing the financial balance. The regulators are and will be the main actors in minimizing the impacts on providers and in mediating future negotiations. This article provides recommendations to regulators on how to address the imbalances caused by the pandemic in future processes. Regulators will have to issue clear guidelines regarding the procedures that providers will adopt to rebalance their accounts. Consideration should be given at this time to making contractual targets more flexible.
publishDate 2020
dc.date.none.fl_str_mv 2020-07-17
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://periodicos.fgv.br/rap/article/view/81900
url https://periodicos.fgv.br/rap/article/view/81900
dc.language.iso.fl_str_mv por
eng
language por
eng
dc.relation.none.fl_str_mv https://periodicos.fgv.br/rap/article/view/81900/pdf_374
https://periodicos.fgv.br/rap/article/view/81900/pdf_375
dc.rights.driver.fl_str_mv Copyright (c) 2020 Revista de Administração Pública
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2020 Revista de Administração Pública
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
application/pdf
dc.publisher.none.fl_str_mv Fundação Getulio Vargas (FGV EBAPE)
publisher.none.fl_str_mv Fundação Getulio Vargas (FGV EBAPE)
dc.source.none.fl_str_mv Brazilian Journal of Public Administration; Vol. 54 No. 4 (2020): The response of the Brazilian public administration to the challenges of the pandemic; 1022-1036
Revista de Administração Pública; Vol. 54 Núm. 4 (2020): La respuesta de la administración pública brasileña a los desafíos de la pandemia; 1022-1036
Revista de Administração Pública; v. 54 n. 4 (2020): A resposta da administração pública brasileira aos desafios da pandemia; 1022-1036
1982-3134
0034-7612
reponame:Revista de Administração Pública
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instname_str Fundação Getulio Vargas (FGV)
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reponame_str Revista de Administração Pública
collection Revista de Administração Pública
repository.name.fl_str_mv Revista de Administração Pública - Fundação Getulio Vargas (FGV)
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