The Public Defender Office in the state of Pará, Brazil: a systemic observation of the institutional capacity

Detalhes bibliográficos
Autor(a) principal: Vidal, Josep Pont
Data de Publicação: 2014
Tipo de documento: Artigo
Idioma: por
Título da fonte: Revista de Administração Pública
Texto Completo: https://periodicos.fgv.br/rap/article/view/23546
Resumo: This paper presents the results of an empirical observation in the Nuclei of the Public Defender Office in the Metropolitan Region of Belém and in the Nuclei in the towns of Marabá and Santarém, in Pará, Brazil. With some modifications, it is inspired by the idea of self-referential systems proposed by Niklas Luhmann. The first-degree observation operationalized through questionnaires aims to analyze the institutional and administrative capacity of the Public Defender Office, starting from a scheme formed by the convergence of various theoretical concepts for observing and grasping public organizations. The second-degree observation is operationalized through semi-structured interviews.
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spelling The Public Defender Office in the state of Pará, Brazil: a systemic observation of the institutional capacityA Defensoria Pública do estado do Pará: uma observação sistêmica da capacidade institucionaladministrative capacitypublic legal organizationquality of servicesystems theoryreflective autopoiesis.capacidade administrativaorganização jurídica públicaqualidade de atendimentoteoria de sistemasautopoiese reflexiva This paper presents the results of an empirical observation in the Nuclei of the Public Defender Office in the Metropolitan Region of Belém and in the Nuclei in the towns of Marabá and Santarém, in Pará, Brazil. With some modifications, it is inspired by the idea of self-referential systems proposed by Niklas Luhmann. The first-degree observation operationalized through questionnaires aims to analyze the institutional and administrative capacity of the Public Defender Office, starting from a scheme formed by the convergence of various theoretical concepts for observing and grasping public organizations. The second-degree observation is operationalized through semi-structured interviews. Este trabalho mostra os resultados de uma observação empírica nos Núcleos da Defensoria da Região Metropolitana de Belém e nos Núcleos dos municípios de Marabá e Santarém, no Pará. Com algumas modificações, inspira-se na ideia de sistemas autorreferenciais proposta por Niklas Luhmann. A observação de primeiro grau operacionalizada a partir de questionários tem por objetivo analisar a capacidade institucional-administrativa da Defensoria Pública, partindo de um esquema formado pela convergência de diversos conceitos teóricos para a observação e compreensão das organizações públicas. A observação de segundo grau é operacionalizada a partir de entrevistas semiestruturadas. Fundação Getulio Vargas (FGV EBAPE)2014-05-23info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://periodicos.fgv.br/rap/article/view/23546Brazilian Journal of Public Administration; Vol. 48 No. 3 (2014); 667 a 694Revista de Administração Pública; Vol. 48 Núm. 3 (2014); 667 a 694Revista de Administração Pública; v. 48 n. 3 (2014); 667 a 6941982-31340034-7612reponame:Revista de Administração Públicainstname:Fundação Getulio Vargas (FGV)instacron:FGVporhttps://periodicos.fgv.br/rap/article/view/23546/22302Vidal, Josep Pontinfo:eu-repo/semantics/openAccess2014-05-23T15:18:05Zoai:ojs.periodicos.fgv.br:article/23546Revistahttps://ebape.fgv.br/publicacoes/rapONGhttps://old.scielo.br/oai/scielo-oai.php||rap@fgv.br1982-31340034-7612opendoar:2014-05-23T15:18:05Revista de Administração Pública - Fundação Getulio Vargas (FGV)false
dc.title.none.fl_str_mv The Public Defender Office in the state of Pará, Brazil: a systemic observation of the institutional capacity
A Defensoria Pública do estado do Pará: uma observação sistêmica da capacidade institucional
title The Public Defender Office in the state of Pará, Brazil: a systemic observation of the institutional capacity
spellingShingle The Public Defender Office in the state of Pará, Brazil: a systemic observation of the institutional capacity
Vidal, Josep Pont
administrative capacity
public legal organization
quality of service
systems theory
reflective autopoiesis.
capacidade administrativa
organização jurídica pública
qualidade de atendimento
teoria de sistemas
autopoiese reflexiva
title_short The Public Defender Office in the state of Pará, Brazil: a systemic observation of the institutional capacity
title_full The Public Defender Office in the state of Pará, Brazil: a systemic observation of the institutional capacity
title_fullStr The Public Defender Office in the state of Pará, Brazil: a systemic observation of the institutional capacity
title_full_unstemmed The Public Defender Office in the state of Pará, Brazil: a systemic observation of the institutional capacity
title_sort The Public Defender Office in the state of Pará, Brazil: a systemic observation of the institutional capacity
author Vidal, Josep Pont
author_facet Vidal, Josep Pont
author_role author
dc.contributor.author.fl_str_mv Vidal, Josep Pont
dc.subject.por.fl_str_mv administrative capacity
public legal organization
quality of service
systems theory
reflective autopoiesis.
capacidade administrativa
organização jurídica pública
qualidade de atendimento
teoria de sistemas
autopoiese reflexiva
topic administrative capacity
public legal organization
quality of service
systems theory
reflective autopoiesis.
capacidade administrativa
organização jurídica pública
qualidade de atendimento
teoria de sistemas
autopoiese reflexiva
description This paper presents the results of an empirical observation in the Nuclei of the Public Defender Office in the Metropolitan Region of Belém and in the Nuclei in the towns of Marabá and Santarém, in Pará, Brazil. With some modifications, it is inspired by the idea of self-referential systems proposed by Niklas Luhmann. The first-degree observation operationalized through questionnaires aims to analyze the institutional and administrative capacity of the Public Defender Office, starting from a scheme formed by the convergence of various theoretical concepts for observing and grasping public organizations. The second-degree observation is operationalized through semi-structured interviews.
publishDate 2014
dc.date.none.fl_str_mv 2014-05-23
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://periodicos.fgv.br/rap/article/view/23546
url https://periodicos.fgv.br/rap/article/view/23546
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://periodicos.fgv.br/rap/article/view/23546/22302
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Fundação Getulio Vargas (FGV EBAPE)
publisher.none.fl_str_mv Fundação Getulio Vargas (FGV EBAPE)
dc.source.none.fl_str_mv Brazilian Journal of Public Administration; Vol. 48 No. 3 (2014); 667 a 694
Revista de Administração Pública; Vol. 48 Núm. 3 (2014); 667 a 694
Revista de Administração Pública; v. 48 n. 3 (2014); 667 a 694
1982-3134
0034-7612
reponame:Revista de Administração Pública
instname:Fundação Getulio Vargas (FGV)
instacron:FGV
instname_str Fundação Getulio Vargas (FGV)
instacron_str FGV
institution FGV
reponame_str Revista de Administração Pública
collection Revista de Administração Pública
repository.name.fl_str_mv Revista de Administração Pública - Fundação Getulio Vargas (FGV)
repository.mail.fl_str_mv ||rap@fgv.br
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