Administrative modernization in a subnational context: case study of Detran-SP

• Autor(a) principal: Rodrigues, Dênis Alves
• Data de Publicação: 2016
• Outros Autores: Jayo, Martin
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Cadernos Gestão Pública e Cidadania (Online)
• Texto Completo: https://periodicos.fgv.br/cgpc/article/view/56904
• topic: New Public Management; management methods and techniques; administrative modernization.; Nueva administración pública; métodos y técnicas de administración; modernización administrativa.; Nova Administração Pública; métodos e técnicas de gestão; modernização administrativa.

Like other State reforms in Brazil, the advent of New Public Management (NPM) took place more clearly at the federal level, but is less often discussed at the subnational (states and municipalities) level. Moreover, NPM [?] is generally discussed from a macro point of view, taking into consideration  public administration as a whole, and is less frequently studied at the organizational level of analysis. The aim of this paper is to study, by way of a case study, the introduction of the values and practices of New Public Management in a state-level Brazilian public agency, which is historically associated with traditional  bureaucratic procedures and vices. The agency studied is the São Paulo State Traffic Department  (Detran-SP), which, having recently undergone  a restructuring process, can be seen as a laboratory for understanding  the most relevant NPM variables and challenges at the Brazilian subnational level.