Change management in dynamic environments: a study in the telecommunications industry
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Data de Publicação: | 2010 |
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Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | Cadernos EBAPE.BR |
Texto Completo: | https://periodicos.fgv.br/cadernosebape/article/view/5185 |
Resumo: | This article seeks to understand how change management takes place in highly dynamic business environments. It is based on exploratory research in which the content analysis procedure as a qualitative method was used. In-depth interviews were conducted with executives from eight companies linked to Siemens, Motorola and Ericsson, involved in processes of change. The results revealed that there have been few changes or differences between the practices of change management in the three companies of the respondents; nor have all the essential steps in the process of change as explicitly advocated by the literature taken place. Despite the success achieved by these companies in implementing changes, the emergence of a sense of urgency and coalition in administrative issues addressed in the literature has not taken place, along with the involvement of people as a result of training and exchange of information promoted during project execution. |
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Change management in dynamic environments: a study in the telecommunications industryA gestão da mudança em ambientes dinâmicos: um estudo no setor das telecomunicaçõesThis article seeks to understand how change management takes place in highly dynamic business environments. It is based on exploratory research in which the content analysis procedure as a qualitative method was used. In-depth interviews were conducted with executives from eight companies linked to Siemens, Motorola and Ericsson, involved in processes of change. The results revealed that there have been few changes or differences between the practices of change management in the three companies of the respondents; nor have all the essential steps in the process of change as explicitly advocated by the literature taken place. Despite the success achieved by these companies in implementing changes, the emergence of a sense of urgency and coalition in administrative issues addressed in the literature has not taken place, along with the involvement of people as a result of training and exchange of information promoted during project execution.Este artigo busca entender como a gestão da mudança é realizada em ambientes de negócios altamente dinâmicos. Está fundamentado em pesquisa exploratória na qual se utilizou a análise de conteúdo como procedimento metodológico qualitativo. Foi aplicada a entrevista em profundidade junto a oito executivos das empresas Siemens, Motorola e Ericsson, envolvidos em processos de mudança. Os resultados revelaram ter havido poucas divergências ou variações entre as práticas de gestão da mudança nas três empresas dos entrevistados; não ter ocorrido todos os passos essenciais ao processo de mudança de maneira explícita conforme preconiza a literatura, não obstante o sucesso obtido por essas empresas na implementação das mudanças; a emergência do senso de urgência e da coalizão administrativa, aspectos não tratados na literatura levantada; e o envolvimento das pessoas como consequência dos treinamentos e da troca de informações promovidos durante a execução do projeto.Escola Brasileira de Administração Pública e de Empresas da Fundação Getulio Vargas2010-01-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://periodicos.fgv.br/cadernosebape/article/view/5185Cadernos EBAPE.BR; Vol. 8 No. 4 (2010) - Public-Private Interfaces in the Luso-Brazilian Context; 753 a 781Cadernos EBAPE.BR; Vol. 8 Núm. 4 (2010) - Interfaces público-privadas en el contexto luso-brasileño; 753 a 781Cadernos EBAPE.BR; v. 8 n. 4 (2010) - Interfaces Público-Privado no Contexto Luso-Brasileiro; 753 a 7811679-3951reponame:Cadernos EBAPE.BRinstname:Fundação Getulio Vargas (FGV)instacron:FGVporhttps://periodicos.fgv.br/cadernosebape/article/view/5185/3919Sellmann, Maria Cristina ZampieriMarcondes, Reynaldo Cavalheiroinfo:eu-repo/semantics/openAccess2023-02-23T19:26:33Zoai:ojs.periodicos.fgv.br:article/5185Revistahttps://periodicos.fgv.br/cadernosebapehttps://periodicos.fgv.br/cadernosebape/oaicadernosebape@fgv.br||cadernosebape@fgv.br1679-39511679-3951opendoar:2024-05-13T09:59:33.105830Cadernos EBAPE.BR - Fundação Getulio Vargas (FGV)true |
dc.title.none.fl_str_mv |
Change management in dynamic environments: a study in the telecommunications industry A gestão da mudança em ambientes dinâmicos: um estudo no setor das telecomunicações |
title |
Change management in dynamic environments: a study in the telecommunications industry |
spellingShingle |
Change management in dynamic environments: a study in the telecommunications industry Sellmann, Maria Cristina Zampieri |
title_short |
Change management in dynamic environments: a study in the telecommunications industry |
title_full |
Change management in dynamic environments: a study in the telecommunications industry |
title_fullStr |
Change management in dynamic environments: a study in the telecommunications industry |
title_full_unstemmed |
Change management in dynamic environments: a study in the telecommunications industry |
title_sort |
Change management in dynamic environments: a study in the telecommunications industry |
author |
Sellmann, Maria Cristina Zampieri |
author_facet |
Sellmann, Maria Cristina Zampieri Marcondes, Reynaldo Cavalheiro |
author_role |
author |
author2 |
Marcondes, Reynaldo Cavalheiro |
author2_role |
author |
dc.contributor.author.fl_str_mv |
Sellmann, Maria Cristina Zampieri Marcondes, Reynaldo Cavalheiro |
description |
This article seeks to understand how change management takes place in highly dynamic business environments. It is based on exploratory research in which the content analysis procedure as a qualitative method was used. In-depth interviews were conducted with executives from eight companies linked to Siemens, Motorola and Ericsson, involved in processes of change. The results revealed that there have been few changes or differences between the practices of change management in the three companies of the respondents; nor have all the essential steps in the process of change as explicitly advocated by the literature taken place. Despite the success achieved by these companies in implementing changes, the emergence of a sense of urgency and coalition in administrative issues addressed in the literature has not taken place, along with the involvement of people as a result of training and exchange of information promoted during project execution. |
publishDate |
2010 |
dc.date.none.fl_str_mv |
2010-01-01 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://periodicos.fgv.br/cadernosebape/article/view/5185 |
url |
https://periodicos.fgv.br/cadernosebape/article/view/5185 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
https://periodicos.fgv.br/cadernosebape/article/view/5185/3919 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Escola Brasileira de Administração Pública e de Empresas da Fundação Getulio Vargas |
publisher.none.fl_str_mv |
Escola Brasileira de Administração Pública e de Empresas da Fundação Getulio Vargas |
dc.source.none.fl_str_mv |
Cadernos EBAPE.BR; Vol. 8 No. 4 (2010) - Public-Private Interfaces in the Luso-Brazilian Context; 753 a 781 Cadernos EBAPE.BR; Vol. 8 Núm. 4 (2010) - Interfaces público-privadas en el contexto luso-brasileño; 753 a 781 Cadernos EBAPE.BR; v. 8 n. 4 (2010) - Interfaces Público-Privado no Contexto Luso-Brasileiro; 753 a 781 1679-3951 reponame:Cadernos EBAPE.BR instname:Fundação Getulio Vargas (FGV) instacron:FGV |
instname_str |
Fundação Getulio Vargas (FGV) |
instacron_str |
FGV |
institution |
FGV |
reponame_str |
Cadernos EBAPE.BR |
collection |
Cadernos EBAPE.BR |
repository.name.fl_str_mv |
Cadernos EBAPE.BR - Fundação Getulio Vargas (FGV) |
repository.mail.fl_str_mv |
cadernosebape@fgv.br||cadernosebape@fgv.br |
_version_ |
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