A história da gestão de produção e operações

• Autor(a) principal: Corrêa, Henrique Luiz
• Data de Publicação: 2003
• Tipo de documento: Relatório
• Idioma: por
• Título da fonte: Repositório Institucional do FGV (FGV Repositório Digital)
• Texto Completo: http://hdl.handle.net/10438/3202
• topic: Gestão de operações; Administração de produção; História; Administração de empresas; Setor terciário; Economia

Knowing the past helps us understant the present and prepare for the future. We normally consider that the area of knowledge which later would become known as 'production and operations management' started by the beginning of the XIXth Century. Throughout the XIXth and XXth Century then the area evolved and changed. It was born essentially industrial, evolved to also include services, later started to encompass networks (the supply networks) of operations in its analytical models. It went through periods of accelerated progress (such as during the II WW) and through periods of quase-stagnation (e.g. the post-IIWW era). Techniques and concepts were generated, were perfected, benefitted from other knowledge fields (like the socio-technical approach using concepts from Psychology and quality control using Statistics), streams of development were merged, split in a fascinating dynamics which so far has not been made explicit in the form of a text which help academics and practitioners better understand their field. This research project aims at filling this gap in literature. The objective is to produce a robust commented text describing the evolution and the history of production and operations management. It also comments on some of the impacts which the so called New Economy is bringing to the OM area and speculates about some avenues for further reseach in the field of OM.