How employees' monitoring perceptions affect organizational trust: the moderating role of organizational justice
Autor(a) principal: | |
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Data de Publicação: | 2016 |
Tipo de documento: | Dissertação |
Idioma: | eng |
Título da fonte: | Repositório Institucional do FGV (FGV Repositório Digital) |
Texto Completo: | http://hdl.handle.net/10438/18078 |
Resumo: | How should organizations react to nowadays working context? Should employees’ behavioural surveillance be embraced and adopted by companies? What could be the implications of these practices? This study, based on an input-process-output model, seeks to investigate how monitoring employees may affect their attitudes towards the organization, more in specific, the focus will be on one variable: workers’ trust towards the organization. The research further proposes to determine whether the four organizational justice constructs significantly moderate the relationship between perceived monitoring and organizational trust. This research applied a quantitative research method, consisting of the analysis of responses obtained to a previously developed survey. Regression analysis was used in order to understand the relationship between monitoring in the workplace and trust towards the organization and to clarify the role played by the four dimensions of organizational justice. Inconsistently with the hypotheses developed, the results indicate that monitoring employees cannot be considered a factor, which negatively impacts the trust towards the organization. Likewise, the organizational justice domain does not significantly moderate this relationship: the four different organizational justice constructs reported statistically insignificant scores of interaction on the main relationship. Finally, the implications of the results are discussed with respect to clarifying possible explanation for the obtained outcomes and propose solutions to improve future studies in this area. |
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Sarra, RossanaEscolas::EBAPEPatient, David LeonardMansur, Juliana ArcoverdeAggarwal, Ishani2017-03-22T19:44:45Z2017-03-22T19:44:45Z2016-12-14SARRA, Rossana. How employees' monitoring perceptions affect organizational trust: the moderating role of organizational justice. Dissertação (Mestrado em Gestão Empresarial) - FGV - Fundação Getúlio Vargas, Rio de Janeiro, 2016.http://hdl.handle.net/10438/18078How should organizations react to nowadays working context? Should employees’ behavioural surveillance be embraced and adopted by companies? What could be the implications of these practices? This study, based on an input-process-output model, seeks to investigate how monitoring employees may affect their attitudes towards the organization, more in specific, the focus will be on one variable: workers’ trust towards the organization. The research further proposes to determine whether the four organizational justice constructs significantly moderate the relationship between perceived monitoring and organizational trust. This research applied a quantitative research method, consisting of the analysis of responses obtained to a previously developed survey. Regression analysis was used in order to understand the relationship between monitoring in the workplace and trust towards the organization and to clarify the role played by the four dimensions of organizational justice. Inconsistently with the hypotheses developed, the results indicate that monitoring employees cannot be considered a factor, which negatively impacts the trust towards the organization. Likewise, the organizational justice domain does not significantly moderate this relationship: the four different organizational justice constructs reported statistically insignificant scores of interaction on the main relationship. Finally, the implications of the results are discussed with respect to clarifying possible explanation for the obtained outcomes and propose solutions to improve future studies in this area.Como as organizações devem reagir ao contexto atual de trabalho? A vigilância do comportamento dos trabalhadores deve ser adoptada pelas empresas? Quais poderiam ser as implicações dessa prática? Este estudo, baseado em um modelo input-process-output, busca investigar como os empregados de monitoramento podem afetar suas atitudes em relação à organização. Especificamente, o foco será em uma variável: a confiança dos trabalhadores na organização. A pesquisa propõe ainda determinar se os quatro constroem da justiça organizacional moderam significativamente a relação entre o monitoramento percebido e a confiança organizacional. Esta pesquisa aplicou um método de pesquisa quantitativa, consistindo na análise de respostas obtidas a um questionário previamente desenvolvido. A análise de regressão foi utilizada para compreender a relação entre monitoramento no local de trabalho e confiança na organização de expor o papel desempenhado pelas quatro dimensões da justiça organizacional. Inconsistentemente com as hipóteses desenvolvidas, os resultados indicam que os empregados de monitoramento não podem ser considerados um fator que afeta negativamente a confiança para com a organização. Da mesma forma, o domínio da justiça organizacional não modera significativamente essa relação: os quatro diferentes constroem de justiça organizacional relataram valores estatisticamente insignificantes de interação na relação principal. Finalmente, as implicações dos resultados são discutidas no sentido de esclarecer possíveis explicações para os resultados obtidos e propor soluções para melhorar futuros estudos nesta área.engOrganizational justicePerceived monitoringOrganizational trustWorkplace surveillanceConfiançaJustiça organizacionalConfiança organizacionalMonitoramento percebidoVigilância no local de trabalhoAdministração de empresasJustiça organizacionalComprometimento organizacionalConfiançaHow employees' monitoring perceptions affect organizational trust: the moderating role of organizational justiceinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisreponame:Repositório Institucional do FGV (FGV Repositório Digital)instname:Fundação Getulio Vargas (FGV)instacron:FGVinfo:eu-repo/semantics/openAccessTEXTFUNDAÇÃO GETULIO VARGAS_revised.pdf.txtFUNDAÇÃO GETULIO VARGAS_revised.pdf.txtExtracted 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dc.title.eng.fl_str_mv |
How employees' monitoring perceptions affect organizational trust: the moderating role of organizational justice |
title |
How employees' monitoring perceptions affect organizational trust: the moderating role of organizational justice |
spellingShingle |
How employees' monitoring perceptions affect organizational trust: the moderating role of organizational justice Sarra, Rossana Organizational justice Perceived monitoring Organizational trust Workplace surveillance Confiança Justiça organizacional Confiança organizacional Monitoramento percebido Vigilância no local de trabalho Administração de empresas Justiça organizacional Comprometimento organizacional Confiança |
title_short |
How employees' monitoring perceptions affect organizational trust: the moderating role of organizational justice |
title_full |
How employees' monitoring perceptions affect organizational trust: the moderating role of organizational justice |
title_fullStr |
How employees' monitoring perceptions affect organizational trust: the moderating role of organizational justice |
title_full_unstemmed |
How employees' monitoring perceptions affect organizational trust: the moderating role of organizational justice |
title_sort |
How employees' monitoring perceptions affect organizational trust: the moderating role of organizational justice |
author |
Sarra, Rossana |
author_facet |
Sarra, Rossana |
author_role |
author |
dc.contributor.unidadefgv.por.fl_str_mv |
Escolas::EBAPE |
dc.contributor.member.none.fl_str_mv |
Patient, David Leonard Mansur, Juliana Arcoverde |
dc.contributor.author.fl_str_mv |
Sarra, Rossana |
dc.contributor.advisor1.fl_str_mv |
Aggarwal, Ishani |
contributor_str_mv |
Aggarwal, Ishani |
dc.subject.eng.fl_str_mv |
Organizational justice Perceived monitoring Organizational trust Workplace surveillance |
topic |
Organizational justice Perceived monitoring Organizational trust Workplace surveillance Confiança Justiça organizacional Confiança organizacional Monitoramento percebido Vigilância no local de trabalho Administração de empresas Justiça organizacional Comprometimento organizacional Confiança |
dc.subject.por.fl_str_mv |
Confiança Justiça organizacional Confiança organizacional Monitoramento percebido Vigilância no local de trabalho |
dc.subject.area.por.fl_str_mv |
Administração de empresas |
dc.subject.bibliodata.por.fl_str_mv |
Justiça organizacional Comprometimento organizacional Confiança |
description |
How should organizations react to nowadays working context? Should employees’ behavioural surveillance be embraced and adopted by companies? What could be the implications of these practices? This study, based on an input-process-output model, seeks to investigate how monitoring employees may affect their attitudes towards the organization, more in specific, the focus will be on one variable: workers’ trust towards the organization. The research further proposes to determine whether the four organizational justice constructs significantly moderate the relationship between perceived monitoring and organizational trust. This research applied a quantitative research method, consisting of the analysis of responses obtained to a previously developed survey. Regression analysis was used in order to understand the relationship between monitoring in the workplace and trust towards the organization and to clarify the role played by the four dimensions of organizational justice. Inconsistently with the hypotheses developed, the results indicate that monitoring employees cannot be considered a factor, which negatively impacts the trust towards the organization. Likewise, the organizational justice domain does not significantly moderate this relationship: the four different organizational justice constructs reported statistically insignificant scores of interaction on the main relationship. Finally, the implications of the results are discussed with respect to clarifying possible explanation for the obtained outcomes and propose solutions to improve future studies in this area. |
publishDate |
2016 |
dc.date.issued.fl_str_mv |
2016-12-14 |
dc.date.accessioned.fl_str_mv |
2017-03-22T19:44:45Z |
dc.date.available.fl_str_mv |
2017-03-22T19:44:45Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.citation.fl_str_mv |
SARRA, Rossana. How employees' monitoring perceptions affect organizational trust: the moderating role of organizational justice. Dissertação (Mestrado em Gestão Empresarial) - FGV - Fundação Getúlio Vargas, Rio de Janeiro, 2016. |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10438/18078 |
identifier_str_mv |
SARRA, Rossana. How employees' monitoring perceptions affect organizational trust: the moderating role of organizational justice. Dissertação (Mestrado em Gestão Empresarial) - FGV - Fundação Getúlio Vargas, Rio de Janeiro, 2016. |
url |
http://hdl.handle.net/10438/18078 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.source.none.fl_str_mv |
reponame:Repositório Institucional do FGV (FGV Repositório Digital) instname:Fundação Getulio Vargas (FGV) instacron:FGV |
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FGV |
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FGV |
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collection |
Repositório Institucional do FGV (FGV Repositório Digital) |
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https://repositorio.fgv.br/bitstreams/262b7ba7-b976-488d-ac7d-686049516c40/download https://repositorio.fgv.br/bitstreams/fab291c2-f370-4c3a-a362-a3badf5257ae/download https://repositorio.fgv.br/bitstreams/dc948da8-48ec-43f8-8283-4a4864f32903/download https://repositorio.fgv.br/bitstreams/34aabc93-1df7-42ec-915a-3ea786317afb/download |
bitstream.checksum.fl_str_mv |
66890f9b985a778b90e92d2f547c52d1 6f52b8b7b68ceef34dad9f4d8b756340 dfb340242cced38a6cca06c627998fa1 8f13842a3e88e5a677f3982c04b3ddcd |
bitstream.checksumAlgorithm.fl_str_mv |
MD5 MD5 MD5 MD5 |
repository.name.fl_str_mv |
Repositório Institucional do FGV (FGV Repositório Digital) - Fundação Getulio Vargas (FGV) |
repository.mail.fl_str_mv |
|
_version_ |
1802749718591176704 |