Acesso à justiça: como os balcões de justiça e cidadania contribuem para garantir o acesso à ordem jurídica justa
Autor(a) principal: | |
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Data de Publicação: | 2012 |
Tipo de documento: | Dissertação |
Idioma: | por |
Título da fonte: | Repositório Institucional do FGV (FGV Repositório Digital) |
Texto Completo: | https://hdl.handle.net/10438/9779 |
Resumo: | This work is about, in general, the access to Justice, from the perspective of access to the fair legal system, to understand both the access to legal advice and access to the judicial system, from the theoretical view and empirical observation of Justice Branch and Citizenship (BJC), installed by the Court of the State of Bahia in Salvador. The proposal is to undertake a thorough analysis of the BJC to see how they collaborate for the inclusion in the justice system of the population such information on their rights and / or resolve their conflicts. For this, I developed a hypothesis: that the branches of Justice and Citizenship help to give access to the population that seeking guidance about their rights, or has a conflict whose solution has not been formalized legally yet. Then, I set some parameters to conducting the investigation: a) nature of the demand for legal services - the number of calls from BJC Salvador, since those calls that referred to legal advice to those who were related to conflicts of interest; b) number of arrangements in Salvador BJC; c) nature of the conflict led to BJC; d) characteristics of the sites that are situated BJC; e) profile of the services of BJC; f) user’s satisfaction of services provided in the BJC of Salvador. The goal is to summarize some insights come from the research developed in the BJC in city of Salvador, by believing that you may have some use for the development of practice and to think an effective public policy of access to Justice, tailored in the contours of the city of Salvador. |
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Oliveira, Patricia Cerqueira deEscolas::DIREITO RIOFragale Filho, Roberto da SilvaFichtner, RegisRibeiro, Leandro Molhano2012-05-10T20:12:43Z2012-05-10T20:12:43Z2012OLIVEIRA, Patricia Cerqueira de. Acesso à justiça: como os balcões de justiça e cidadania contribuem oara garantir o acesso à ordem jurídica justa. Dissertação (Mestrado Profissional em Poder Judiciário) - FGV - Fundação Getúlio Vargas, Rio de Janeiro, 2012.https://hdl.handle.net/10438/9779This work is about, in general, the access to Justice, from the perspective of access to the fair legal system, to understand both the access to legal advice and access to the judicial system, from the theoretical view and empirical observation of Justice Branch and Citizenship (BJC), installed by the Court of the State of Bahia in Salvador. The proposal is to undertake a thorough analysis of the BJC to see how they collaborate for the inclusion in the justice system of the population such information on their rights and / or resolve their conflicts. For this, I developed a hypothesis: that the branches of Justice and Citizenship help to give access to the population that seeking guidance about their rights, or has a conflict whose solution has not been formalized legally yet. Then, I set some parameters to conducting the investigation: a) nature of the demand for legal services - the number of calls from BJC Salvador, since those calls that referred to legal advice to those who were related to conflicts of interest; b) number of arrangements in Salvador BJC; c) nature of the conflict led to BJC; d) characteristics of the sites that are situated BJC; e) profile of the services of BJC; f) user’s satisfaction of services provided in the BJC of Salvador. The goal is to summarize some insights come from the research developed in the BJC in city of Salvador, by believing that you may have some use for the development of practice and to think an effective public policy of access to Justice, tailored in the contours of the city of Salvador.Esse trabalho cuida, em linhas gerais, do acesso à Justiça, na perspectiva de acesso à ordem jurídica justa, a compreender tanto o acesso à orientação jurídica quanto o acesso ao sistema judicial, a partir da revisão teórica e da observação empírica dos Balcões de Justiça e Cidadania (BJC), instalados pelo Tribunal de Justiça do Estado da Bahia na cidade de Salvador. A proposta é proceder a uma análise profunda dos BJC para verificar de que forma colaboram para a inclusão no sistema de justiça de parte da população da Capital do Estado que não teria como obter informações sobre seus direitos e/ou resolverem seus conflitos. Para tanto, elaborei uma hipótese: a de que os Balcões de Justiça e Cidadania contribuem para dar acesso à população que procura orientação quanto aos seus direitos, ou tem conflitos cuja solução ainda não foi formalizada judicialmente. Em seguida, defini alguns parâmetros para conduzir a investigação: a) natureza da demanda dos serviços jurídicos - o número de atendimentos dos BJC de Salvador, desde aqueles atendimentos que se referiam a orientação jurídica até os que diziam respeito a conflitos de interesse; b) número de acordos realizados nos BJC de Salvador; c) natureza do conflito levado aos BJC; d) características dos locais em que estão situados os BJC; e) perfil dos usuários dos serviços dos BJC; f) satisfação dos usuários dos serviços prestados nos BJC de Salvador. O objetivo é sumariar alguns insights oriundos da pesquisa desenvolvida nos BJC da cidade de Salvador, por acreditar que poderá ter alguma utilidade para o desenvolvimento da prática e para se pensar uma política pública efetiva de acesso à Justiça, customizada aos contornos da cidade de Salvador.porCivil rightsAccess to justiceCitizenshipJustice Branch and Citizenship (BJC)Juridic servicesDireitos fundamentaisAcesso à justiçaCidadaniaBalcões de Justiça e Cidadania (BJC)Serviços jurídicosSalvador (BA)DireitoAcesso à justiçaJustiça socialAssistência judiciáriaAcesso à justiça: como os balcões de justiça e cidadania contribuem para garantir o acesso à ordem jurídica justainfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisinfo:eu-repo/semantics/openAccessreponame:Repositório Institucional do FGV (FGV Repositório Digital)instname:Fundação Getulio Vargas 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|
dc.title.por.fl_str_mv |
Acesso à justiça: como os balcões de justiça e cidadania contribuem para garantir o acesso à ordem jurídica justa |
title |
Acesso à justiça: como os balcões de justiça e cidadania contribuem para garantir o acesso à ordem jurídica justa |
spellingShingle |
Acesso à justiça: como os balcões de justiça e cidadania contribuem para garantir o acesso à ordem jurídica justa Oliveira, Patricia Cerqueira de Civil rights Access to justice Citizenship Justice Branch and Citizenship (BJC) Juridic services Direitos fundamentais Acesso à justiça Cidadania Balcões de Justiça e Cidadania (BJC) Serviços jurídicos Salvador (BA) Direito Acesso à justiça Justiça social Assistência judiciária |
title_short |
Acesso à justiça: como os balcões de justiça e cidadania contribuem para garantir o acesso à ordem jurídica justa |
title_full |
Acesso à justiça: como os balcões de justiça e cidadania contribuem para garantir o acesso à ordem jurídica justa |
title_fullStr |
Acesso à justiça: como os balcões de justiça e cidadania contribuem para garantir o acesso à ordem jurídica justa |
title_full_unstemmed |
Acesso à justiça: como os balcões de justiça e cidadania contribuem para garantir o acesso à ordem jurídica justa |
title_sort |
Acesso à justiça: como os balcões de justiça e cidadania contribuem para garantir o acesso à ordem jurídica justa |
author |
Oliveira, Patricia Cerqueira de |
author_facet |
Oliveira, Patricia Cerqueira de |
author_role |
author |
dc.contributor.unidadefgv.por.fl_str_mv |
Escolas::DIREITO RIO |
dc.contributor.member.none.fl_str_mv |
Fragale Filho, Roberto da Silva Fichtner, Regis |
dc.contributor.author.fl_str_mv |
Oliveira, Patricia Cerqueira de |
dc.contributor.advisor1.fl_str_mv |
Ribeiro, Leandro Molhano |
contributor_str_mv |
Ribeiro, Leandro Molhano |
dc.subject.eng.fl_str_mv |
Civil rights Access to justice Citizenship Justice Branch and Citizenship (BJC) Juridic services |
topic |
Civil rights Access to justice Citizenship Justice Branch and Citizenship (BJC) Juridic services Direitos fundamentais Acesso à justiça Cidadania Balcões de Justiça e Cidadania (BJC) Serviços jurídicos Salvador (BA) Direito Acesso à justiça Justiça social Assistência judiciária |
dc.subject.por.fl_str_mv |
Direitos fundamentais Acesso à justiça Cidadania Balcões de Justiça e Cidadania (BJC) Serviços jurídicos Salvador (BA) |
dc.subject.area.por.fl_str_mv |
Direito |
dc.subject.bibliodata.por.fl_str_mv |
Acesso à justiça Justiça social Assistência judiciária |
description |
This work is about, in general, the access to Justice, from the perspective of access to the fair legal system, to understand both the access to legal advice and access to the judicial system, from the theoretical view and empirical observation of Justice Branch and Citizenship (BJC), installed by the Court of the State of Bahia in Salvador. The proposal is to undertake a thorough analysis of the BJC to see how they collaborate for the inclusion in the justice system of the population such information on their rights and / or resolve their conflicts. For this, I developed a hypothesis: that the branches of Justice and Citizenship help to give access to the population that seeking guidance about their rights, or has a conflict whose solution has not been formalized legally yet. Then, I set some parameters to conducting the investigation: a) nature of the demand for legal services - the number of calls from BJC Salvador, since those calls that referred to legal advice to those who were related to conflicts of interest; b) number of arrangements in Salvador BJC; c) nature of the conflict led to BJC; d) characteristics of the sites that are situated BJC; e) profile of the services of BJC; f) user’s satisfaction of services provided in the BJC of Salvador. The goal is to summarize some insights come from the research developed in the BJC in city of Salvador, by believing that you may have some use for the development of practice and to think an effective public policy of access to Justice, tailored in the contours of the city of Salvador. |
publishDate |
2012 |
dc.date.accessioned.fl_str_mv |
2012-05-10T20:12:43Z |
dc.date.available.fl_str_mv |
2012-05-10T20:12:43Z |
dc.date.issued.fl_str_mv |
2012 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
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masterThesis |
status_str |
publishedVersion |
dc.identifier.citation.fl_str_mv |
OLIVEIRA, Patricia Cerqueira de. Acesso à justiça: como os balcões de justiça e cidadania contribuem oara garantir o acesso à ordem jurídica justa. Dissertação (Mestrado Profissional em Poder Judiciário) - FGV - Fundação Getúlio Vargas, Rio de Janeiro, 2012. |
dc.identifier.uri.fl_str_mv |
https://hdl.handle.net/10438/9779 |
identifier_str_mv |
OLIVEIRA, Patricia Cerqueira de. Acesso à justiça: como os balcões de justiça e cidadania contribuem oara garantir o acesso à ordem jurídica justa. Dissertação (Mestrado Profissional em Poder Judiciário) - FGV - Fundação Getúlio Vargas, Rio de Janeiro, 2012. |
url |
https://hdl.handle.net/10438/9779 |
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por |
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por |
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info:eu-repo/semantics/openAccess |
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openAccess |
dc.source.none.fl_str_mv |
reponame:Repositório Institucional do FGV (FGV Repositório Digital) instname:Fundação Getulio Vargas (FGV) instacron:FGV |
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Fundação Getulio Vargas (FGV) |
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FGV |
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FGV |
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Repositório Institucional do FGV (FGV Repositório Digital) |
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Repositório Institucional do FGV (FGV Repositório Digital) |
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