Alinhamento estratégico de TI: avaliando as percepções de executivos de negócio e TI
Autor(a) principal: | |
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Data de Publicação: | 2008 |
Tipo de documento: | Dissertação |
Idioma: | por |
Título da fonte: | Repositório Institucional do FGV (FGV Repositório Digital) |
Texto Completo: | http://hdl.handle.net/10438/3908 |
Resumo: | The Information Technology (IT) is a concept which has gained importance for organizations. It is expected that the strategic use of IT not only sustain the business operations of enterprises, but mainly leverage the initiative of new competitive strategies. However, these expectations on the earnings with the IT not have been achieved and questions arise about the return of the investments in IT. One of the causes is credited to the lack of alignment between the strategies of business and IT. The search of strategic alignment between IT and business takes to the necessity of measure it. This assessment can help identify whether the perceptions of business executives and IT executives, about the strategic alignment of IT, are similar or different. The objective of this work is to investigate the perceptions of business executives and IT executives in relation to the IT strategic alignment implemented in a selected organization. It was conducted a case study, in a company that provides services to the financial market. As a result, this work identified that there is no statistically significant difference between the perceptions of business executives and IT executives, related to the level of IT strategic alignment maturity implemented in the organization, and highlighted factors that promote this alignment: (a) senior management supports the IT (b) IT takes part of strategic planning, (c) IT understands the business of the company, and (d) there is a partnership between business and IT executives. Additionally, it was proposed that these similar perceptions result from the sharing of assumptions, knowledge and common expectations for the IT strategic alignment between the two groups of executives interviewed, and that led the company to achieve a higher level of IT strategic alignment. Each Practice of Strategic Alignment was examined separately. Although not have statistically significant differences between the perceptions of business executives and IT executives, the practices of Communication, Measures of Value and Competence, and Skills were better assessed by business executives and the practices of Governance and Partnerships have been better perceived by IT executives. The practice of Scope and Architecture and the IT Strategic Alignment, showed no differences in perceptions between the two groups of executives. |
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Souza, José Geraldo Andrade deEscolas::EBAPEJamil, George LealAraujo, Luis Cesar G. deJoia, Luiz Antonio2009-11-18T19:01:16Z2009-11-18T19:01:16Z2008SOUZA, José Geraldo Andrade de. Alinhamento estratégico de TI: avaliando as percepções de executivos de negócio e TI. Dissertação (Mestrado em Gestão Empresarial) - FGV - Fundação Getúlio Vargas, Rio de Janeiro, 2008.http://hdl.handle.net/10438/3908The Information Technology (IT) is a concept which has gained importance for organizations. It is expected that the strategic use of IT not only sustain the business operations of enterprises, but mainly leverage the initiative of new competitive strategies. However, these expectations on the earnings with the IT not have been achieved and questions arise about the return of the investments in IT. One of the causes is credited to the lack of alignment between the strategies of business and IT. The search of strategic alignment between IT and business takes to the necessity of measure it. This assessment can help identify whether the perceptions of business executives and IT executives, about the strategic alignment of IT, are similar or different. The objective of this work is to investigate the perceptions of business executives and IT executives in relation to the IT strategic alignment implemented in a selected organization. It was conducted a case study, in a company that provides services to the financial market. As a result, this work identified that there is no statistically significant difference between the perceptions of business executives and IT executives, related to the level of IT strategic alignment maturity implemented in the organization, and highlighted factors that promote this alignment: (a) senior management supports the IT (b) IT takes part of strategic planning, (c) IT understands the business of the company, and (d) there is a partnership between business and IT executives. Additionally, it was proposed that these similar perceptions result from the sharing of assumptions, knowledge and common expectations for the IT strategic alignment between the two groups of executives interviewed, and that led the company to achieve a higher level of IT strategic alignment. Each Practice of Strategic Alignment was examined separately. Although not have statistically significant differences between the perceptions of business executives and IT executives, the practices of Communication, Measures of Value and Competence, and Skills were better assessed by business executives and the practices of Governance and Partnerships have been better perceived by IT executives. The practice of Scope and Architecture and the IT Strategic Alignment, showed no differences in perceptions between the two groups of executives.A Tecnologia da Informação (TI) é um conceito abrangente e que vem ganhando importância para as organizações. Espera-se que o uso estratégico da TI não só sustente as operações de negócio das empresas, mas, principalmente, permita a iniciativa de novas estratégias competitivas. Entretanto, estas expectativas sobre os ganhos com a TI não têm se concretizado, surgindo questionamentos sobre os resultados obtidos pelos investimentos realizados em TI. Uma das causas é creditada à falta de alinhamento entre as estratégias de negócio e de TI. Da busca deste alinhamento estratégico da TI com os negócios, surge a necessidade de medi-lo. Esta avaliação pode ajudar a identificar se as percepções dos executivos de negócio e de TI, quanto ao alinhamento estratégico de TI, são semelhantes ou divergentes. O objetivo deste trabalho é investigar as percepções dos executivos de negócio e de TI em relação ao alinhamento estratégico de TI implementado em uma organização. Para tanto, foi realizado um estudo de caso, em uma empresa que presta serviços para o mercado financeiro. Como resultado, o trabalho identificou que não existe diferença estatisticamente significante entre as percepções dos executivos de negócios e de TI, com relação ao nível de maturidade do alinhamento estratégico de TI implementado na organização pesquisada, e apontou uma série de fatores que promovem este alinhamento: (a) alta direção apóia a TI; (b) TI participa do planejamento estratégico; (c) TI entende os negócios da empresa; e (d) existe uma parceria entre executivos de negócios e TI. Adicionalmente, foi proposto que estas percepções semelhantes resultam do compartilhamento de suposições, conhecimentos e expectativas comuns relativas ao alinhamento estratégico de TI, pelos dois grupos de executivos entrevistados, e que levaram a empresa a alcançar um nível mais alto de alinhamento estratégico de TI. Cada Prática de Alinhamento Estratégico foi analisada separadamente e, apesar de não haverem diferenças estatisticamente significantes entre as percepções dos executivos de negócio e de TI, as práticas de Comunicação, Medidas de Valor e Competência, e Habilidades foram mais bem avaliadas pelos executivos de negócio e as práticas de Governança e Parcerias, foram mais bem percebidas pelos executivos de TI. A prática de Escopo e Arquitetura e o Alinhamento Estratégico de TI, não apresentaram diferenças de percepções entre os dois grupos de executivos.porAlinhamento estratégico de TIPlanejamento estratégico de TIPapel da TI nas organizaçõesModelo de maturidadeStrategic alignment of ITStrategic planning of ITRole of IT in organizationsMaturity modelAdministração de empresasTecnologia da informaçãoEstratégiaAlinhamento estratégico de TI: avaliando as percepções de executivos de negócio e TIinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisreponame:Repositório Institucional do FGV (FGV Repositório Digital)instname:Fundação Getulio Vargas (FGV)instacron:FGVinfo:eu-repo/semantics/openAccessORIGINALjosegeraldo.pdfapplication/pdf888102https://repositorio.fgv.br/bitstreams/4455107d-c450-47a2-842e-370f6fad99e6/downloadc5c5c2b1512cc6d700961420c7c2e41eMD51TEXTjosegeraldo.pdf.txtjosegeraldo.pdf.txtExtracted texttext/plain103022https://repositorio.fgv.br/bitstreams/a7335dc2-cb2e-44df-bc05-4fa7bcec6120/download1e3b72fba228271450ae16ec881f2cc2MD56THUMBNAILjosegeraldo.pdf.jpgjosegeraldo.pdf.jpgGenerated Thumbnailimage/jpeg3366https://repositorio.fgv.br/bitstreams/bf868081-0c85-4281-b25a-f4323996a172/downloaddd50de8c6dea6df4ee78760525e9943fMD5710438/39082023-11-08 21:46:17.626open.accessoai:repositorio.fgv.br:10438/3908https://repositorio.fgv.brRepositório InstitucionalPRIhttp://bibliotecadigital.fgv.br/dspace-oai/requestopendoar:39742023-11-08T21:46:17Repositório Institucional do FGV (FGV Repositório Digital) - Fundação Getulio Vargas (FGV)false |
dc.title.por.fl_str_mv |
Alinhamento estratégico de TI: avaliando as percepções de executivos de negócio e TI |
title |
Alinhamento estratégico de TI: avaliando as percepções de executivos de negócio e TI |
spellingShingle |
Alinhamento estratégico de TI: avaliando as percepções de executivos de negócio e TI Souza, José Geraldo Andrade de Alinhamento estratégico de TI Planejamento estratégico de TI Papel da TI nas organizações Modelo de maturidade Strategic alignment of IT Strategic planning of IT Role of IT in organizations Maturity model Administração de empresas Tecnologia da informação Estratégia |
title_short |
Alinhamento estratégico de TI: avaliando as percepções de executivos de negócio e TI |
title_full |
Alinhamento estratégico de TI: avaliando as percepções de executivos de negócio e TI |
title_fullStr |
Alinhamento estratégico de TI: avaliando as percepções de executivos de negócio e TI |
title_full_unstemmed |
Alinhamento estratégico de TI: avaliando as percepções de executivos de negócio e TI |
title_sort |
Alinhamento estratégico de TI: avaliando as percepções de executivos de negócio e TI |
author |
Souza, José Geraldo Andrade de |
author_facet |
Souza, José Geraldo Andrade de |
author_role |
author |
dc.contributor.unidadefgv.por.fl_str_mv |
Escolas::EBAPE |
dc.contributor.member.none.fl_str_mv |
Jamil, George Leal Araujo, Luis Cesar G. de |
dc.contributor.author.fl_str_mv |
Souza, José Geraldo Andrade de |
dc.contributor.advisor1.fl_str_mv |
Joia, Luiz Antonio |
contributor_str_mv |
Joia, Luiz Antonio |
dc.subject.por.fl_str_mv |
Alinhamento estratégico de TI Planejamento estratégico de TI Papel da TI nas organizações Modelo de maturidade Strategic alignment of IT Strategic planning of IT Role of IT in organizations Maturity model |
topic |
Alinhamento estratégico de TI Planejamento estratégico de TI Papel da TI nas organizações Modelo de maturidade Strategic alignment of IT Strategic planning of IT Role of IT in organizations Maturity model Administração de empresas Tecnologia da informação Estratégia |
dc.subject.area.por.fl_str_mv |
Administração de empresas |
dc.subject.bibliodata.por.fl_str_mv |
Tecnologia da informação Estratégia |
description |
The Information Technology (IT) is a concept which has gained importance for organizations. It is expected that the strategic use of IT not only sustain the business operations of enterprises, but mainly leverage the initiative of new competitive strategies. However, these expectations on the earnings with the IT not have been achieved and questions arise about the return of the investments in IT. One of the causes is credited to the lack of alignment between the strategies of business and IT. The search of strategic alignment between IT and business takes to the necessity of measure it. This assessment can help identify whether the perceptions of business executives and IT executives, about the strategic alignment of IT, are similar or different. The objective of this work is to investigate the perceptions of business executives and IT executives in relation to the IT strategic alignment implemented in a selected organization. It was conducted a case study, in a company that provides services to the financial market. As a result, this work identified that there is no statistically significant difference between the perceptions of business executives and IT executives, related to the level of IT strategic alignment maturity implemented in the organization, and highlighted factors that promote this alignment: (a) senior management supports the IT (b) IT takes part of strategic planning, (c) IT understands the business of the company, and (d) there is a partnership between business and IT executives. Additionally, it was proposed that these similar perceptions result from the sharing of assumptions, knowledge and common expectations for the IT strategic alignment between the two groups of executives interviewed, and that led the company to achieve a higher level of IT strategic alignment. Each Practice of Strategic Alignment was examined separately. Although not have statistically significant differences between the perceptions of business executives and IT executives, the practices of Communication, Measures of Value and Competence, and Skills were better assessed by business executives and the practices of Governance and Partnerships have been better perceived by IT executives. The practice of Scope and Architecture and the IT Strategic Alignment, showed no differences in perceptions between the two groups of executives. |
publishDate |
2008 |
dc.date.issued.fl_str_mv |
2008 |
dc.date.accessioned.fl_str_mv |
2009-11-18T19:01:16Z |
dc.date.available.fl_str_mv |
2009-11-18T19:01:16Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
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info:eu-repo/semantics/masterThesis |
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masterThesis |
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publishedVersion |
dc.identifier.citation.fl_str_mv |
SOUZA, José Geraldo Andrade de. Alinhamento estratégico de TI: avaliando as percepções de executivos de negócio e TI. Dissertação (Mestrado em Gestão Empresarial) - FGV - Fundação Getúlio Vargas, Rio de Janeiro, 2008. |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10438/3908 |
identifier_str_mv |
SOUZA, José Geraldo Andrade de. Alinhamento estratégico de TI: avaliando as percepções de executivos de negócio e TI. Dissertação (Mestrado em Gestão Empresarial) - FGV - Fundação Getúlio Vargas, Rio de Janeiro, 2008. |
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