Os desafios da interoperabilidade em operadoras de medicina de grupo, nas percepções dos médicos assistentes, gestores de unidade de atendimento assistencial e gestores de TI
Autor(a) principal: | |
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Data de Publicação: | 2018 |
Tipo de documento: | Dissertação |
Idioma: | por |
Título da fonte: | Repositório Institucional do FGV (FGV Repositório Digital) |
Texto Completo: | https://hdl.handle.net/10438/24120 |
Resumo: | In a world where health care costs are constantly increasing, the population is aging, health systems are fragmented and there’s dissemination of technological information – the shared health information, amongst all healthcare system, should add value to the patient and their experience. Due to the lack of interoperability, one can see many losses during the process, inadequate security for the doctors and the patient and increase in the cost of care. The objective of this dissertation is to identify what are the main challenges in the Brazilian supplementary health assistance industry, as well as to analyze the way health providers, IT professionals, doctors and nurses cope with these challenges. This dissertation underlined a series of questions that were sent to professionals in the area of group medicine. From their answers, a conclusion could be drawn since these industry professionals outline a few factors that define the problem of inoperability. These factors include security, privacy, political issues, and architecture of semantic diagnosis. In conclusion, one was able to understand that there are many challenges involving this issue. Moreover, it was possible to notice a diverse opinion between doctors, IT managers and health care managers – which caracterizes a lack of care in regards to the current problems. The issues with interoperability are vast, however, it will only run smoothly if there are public policy regulations and sponsorship for an integrated software system enrollment. |
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Andrade Neto, Jorge Aguiar deEscolas::EAESPAidar, Marcelo MarinhoLira, Antônio Carlos Onofre deEscrivão Junior, Álvaro2018-06-15T19:58:15Z2018-06-15T19:58:15Z2018-06https://hdl.handle.net/10438/24120In a world where health care costs are constantly increasing, the population is aging, health systems are fragmented and there’s dissemination of technological information – the shared health information, amongst all healthcare system, should add value to the patient and their experience. Due to the lack of interoperability, one can see many losses during the process, inadequate security for the doctors and the patient and increase in the cost of care. The objective of this dissertation is to identify what are the main challenges in the Brazilian supplementary health assistance industry, as well as to analyze the way health providers, IT professionals, doctors and nurses cope with these challenges. This dissertation underlined a series of questions that were sent to professionals in the area of group medicine. From their answers, a conclusion could be drawn since these industry professionals outline a few factors that define the problem of inoperability. These factors include security, privacy, political issues, and architecture of semantic diagnosis. In conclusion, one was able to understand that there are many challenges involving this issue. Moreover, it was possible to notice a diverse opinion between doctors, IT managers and health care managers – which caracterizes a lack of care in regards to the current problems. The issues with interoperability are vast, however, it will only run smoothly if there are public policy regulations and sponsorship for an integrated software system enrollment.Em um cenário de aumento do custo assistencial, envelhecimento populacional, fragmentação dos serviços de atendimento e ampla difusão de tecnologias de informação, a integração das informações de saúde entre toda a linha de cuidado pode propiciar maior valor ao paciente e ao atendimento. É de se notar várias perdas no processo, problemas de segurança para o médico e o paciente e aumento de custos incorridos perante a falta de interoperabilidade entre todos os prestadores. O objetivo deste trabalho aplicado é identificar quais são os principais desafios da interoperabilidade nas operadoras de medicina de grupo avaliando as diferentes percepções dos médicos assistentes, gestores de unidades de atendimento assistencial e gestores de TI. Inicialmente foram identificados na literatura os principais problemas que devem ser resolvidos para que a interoperabilidade possa ocorrer. Foram elencadas questões envolvendo múltiplas terminologias, padrão de comunicação, segurança da informação, confidencialidade, integridade de dados, disponibilidade de sistemas, legislação e políticas públicas. Deste trabalho resultou uma série de perguntas que foram formatadas em uma pesquisa e enviadas a profissionais atuantes em operadoras de medicina de grupo. As percepções dos profissionais com relação aos problemas da interoperabilidade estão fortemente relacionadas a questões de segurança, privacidade e confiabilidade da informação e assuntos concernentes a arquitetura semântica e delineamentos políticos foram menos citados. Também notou-se algumas divergências de opiniões dos médicos assistentes em relação aos gestores de TI e gestores de unidade de atendimento assistencial, caracterizando um certo distanciamento destes profissionais com relação aos problemas existentes. Foi possível identificar que os desafios são grandes e de várias naturezas, mas a interoperabilidade somente ocorrerá plenamente se houver um forte direcionamento regulatório ou de política pública e se existir um agente de financiamento que patrocine a implantação dos processos de integração.porInteroperabilidade na saúdeDesafios da interoperabilidadeDificuldades na interoperabilidadeAdministração de empresasTecnologia da informaçãoSistemas de recuperaçãoSistemas de recuperação da informaçãoRedes de computadores - ProtocolosInterconexão de redes (Telecomunicações)Serviços de saúdeSaúde - AdministraçãoOs desafios da interoperabilidade em operadoras de medicina de grupo, nas percepções dos médicos assistentes, gestores de unidade de atendimento assistencial e gestores de TIinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisinfo:eu-repo/semantics/openAccessreponame:Repositório Institucional do FGV (FGV Repositório Digital)instname:Fundação Getulio Vargas 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|
dc.title.por.fl_str_mv |
Os desafios da interoperabilidade em operadoras de medicina de grupo, nas percepções dos médicos assistentes, gestores de unidade de atendimento assistencial e gestores de TI |
title |
Os desafios da interoperabilidade em operadoras de medicina de grupo, nas percepções dos médicos assistentes, gestores de unidade de atendimento assistencial e gestores de TI |
spellingShingle |
Os desafios da interoperabilidade em operadoras de medicina de grupo, nas percepções dos médicos assistentes, gestores de unidade de atendimento assistencial e gestores de TI Andrade Neto, Jorge Aguiar de Interoperabilidade na saúde Desafios da interoperabilidade Dificuldades na interoperabilidade Administração de empresas Tecnologia da informação Sistemas de recuperação Sistemas de recuperação da informação Redes de computadores - Protocolos Interconexão de redes (Telecomunicações) Serviços de saúde Saúde - Administração |
title_short |
Os desafios da interoperabilidade em operadoras de medicina de grupo, nas percepções dos médicos assistentes, gestores de unidade de atendimento assistencial e gestores de TI |
title_full |
Os desafios da interoperabilidade em operadoras de medicina de grupo, nas percepções dos médicos assistentes, gestores de unidade de atendimento assistencial e gestores de TI |
title_fullStr |
Os desafios da interoperabilidade em operadoras de medicina de grupo, nas percepções dos médicos assistentes, gestores de unidade de atendimento assistencial e gestores de TI |
title_full_unstemmed |
Os desafios da interoperabilidade em operadoras de medicina de grupo, nas percepções dos médicos assistentes, gestores de unidade de atendimento assistencial e gestores de TI |
title_sort |
Os desafios da interoperabilidade em operadoras de medicina de grupo, nas percepções dos médicos assistentes, gestores de unidade de atendimento assistencial e gestores de TI |
author |
Andrade Neto, Jorge Aguiar de |
author_facet |
Andrade Neto, Jorge Aguiar de |
author_role |
author |
dc.contributor.unidadefgv.por.fl_str_mv |
Escolas::EAESP |
dc.contributor.member.none.fl_str_mv |
Aidar, Marcelo Marinho Lira, Antônio Carlos Onofre de |
dc.contributor.author.fl_str_mv |
Andrade Neto, Jorge Aguiar de |
dc.contributor.advisor1.fl_str_mv |
Escrivão Junior, Álvaro |
contributor_str_mv |
Escrivão Junior, Álvaro |
dc.subject.por.fl_str_mv |
Interoperabilidade na saúde Desafios da interoperabilidade Dificuldades na interoperabilidade |
topic |
Interoperabilidade na saúde Desafios da interoperabilidade Dificuldades na interoperabilidade Administração de empresas Tecnologia da informação Sistemas de recuperação Sistemas de recuperação da informação Redes de computadores - Protocolos Interconexão de redes (Telecomunicações) Serviços de saúde Saúde - Administração |
dc.subject.area.por.fl_str_mv |
Administração de empresas |
dc.subject.bibliodata.por.fl_str_mv |
Tecnologia da informação Sistemas de recuperação Sistemas de recuperação da informação Redes de computadores - Protocolos Interconexão de redes (Telecomunicações) Serviços de saúde Saúde - Administração |
description |
In a world where health care costs are constantly increasing, the population is aging, health systems are fragmented and there’s dissemination of technological information – the shared health information, amongst all healthcare system, should add value to the patient and their experience. Due to the lack of interoperability, one can see many losses during the process, inadequate security for the doctors and the patient and increase in the cost of care. The objective of this dissertation is to identify what are the main challenges in the Brazilian supplementary health assistance industry, as well as to analyze the way health providers, IT professionals, doctors and nurses cope with these challenges. This dissertation underlined a series of questions that were sent to professionals in the area of group medicine. From their answers, a conclusion could be drawn since these industry professionals outline a few factors that define the problem of inoperability. These factors include security, privacy, political issues, and architecture of semantic diagnosis. In conclusion, one was able to understand that there are many challenges involving this issue. Moreover, it was possible to notice a diverse opinion between doctors, IT managers and health care managers – which caracterizes a lack of care in regards to the current problems. The issues with interoperability are vast, however, it will only run smoothly if there are public policy regulations and sponsorship for an integrated software system enrollment. |
publishDate |
2018 |
dc.date.accessioned.fl_str_mv |
2018-06-15T19:58:15Z |
dc.date.available.fl_str_mv |
2018-06-15T19:58:15Z |
dc.date.issued.fl_str_mv |
2018-06 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://hdl.handle.net/10438/24120 |
url |
https://hdl.handle.net/10438/24120 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.source.none.fl_str_mv |
reponame:Repositório Institucional do FGV (FGV Repositório Digital) instname:Fundação Getulio Vargas (FGV) instacron:FGV |
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Fundação Getulio Vargas (FGV) |
instacron_str |
FGV |
institution |
FGV |
reponame_str |
Repositório Institucional do FGV (FGV Repositório Digital) |
collection |
Repositório Institucional do FGV (FGV Repositório Digital) |
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MD5 MD5 MD5 MD5 |
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Repositório Institucional do FGV (FGV Repositório Digital) - Fundação Getulio Vargas (FGV) |
repository.mail.fl_str_mv |
|
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1810023677040787456 |