Supply chain turbulence: the impact of a mid-range event in multi-tier, multi-dimension supply chains

Detalhes bibliográficos
Autor(a) principal: Batista, Janaina Siegler Marques
Data de Publicação: 2015
Tipo de documento: Tese
Idioma: eng
Título da fonte: Repositório Institucional do FGV (FGV Repositório Digital)
Texto Completo: http://hdl.handle.net/10438/13937
Resumo: Nota: A autora agradece à Fundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP) pela concessão de bolsa de estudos para o desenvolvimento deste projeto de pesquisa.
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spelling Batista, Janaina Siegler MarquesEscolas::EAESPFlynn, Barbara BechlerTatikonda, MohanPereira, Susana Carla FariasGuimarães, Tomás de AquinoBrito, Luiz Artur Ledur2015-08-18T17:54:14Z2015-08-18T17:54:14Z2015-07-20BATISTA, Janaina Siegler Marques. Supply chain turbulence: the impact of a mid-range event in multi-tier, multi-dimension supply chains. Tese (Doutorado em Administração de Empresas) - FGV - Fundação Getúlio Vargas, São Paulo, 2015.http://hdl.handle.net/10438/13937Nota: A autora agradece à Fundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP) pela concessão de bolsa de estudos para o desenvolvimento deste projeto de pesquisa.This dissertation aims at understanding complex multi-tier, multi-dimension supply chains, investigating why and how an event in a focal firm affects members of its own and other supply chains. To fulfill this goal, two approaches were used, a theoretical and an empirical approach. For the theoretical study, we developed a novel way to look at dissemination of the impact of an event over a supply chain through metaphorical transfer. We built upon the physics of stone skipping, analyzing the correspondence between elements from physics and supply chains at the levels of ontology, analogy, and identity. The main contributions of the theoretical study were the development of six propositions and a model of dissemination of the impact of an event over a supply chain. Second, we applied the propositions using a set of qualitative data collected in the cosmetics industry in Brazil. We conducted 131 semi-structured in-depth interviews and 22 site visits, in addition to observation and analysis of documents. The multiple case studies were based on six complex, multi-tier, multi-dimension supply chains encompassing up to seven tiers each. Within and cross-case analysis were conducted. The results of the empirical study are presented in two parts. First, we analyzed the six supply chains in detail and identified six mid-range events that had impacts beyond the source firm. Second, we tested the propositions from the theoretical part of this study and their application to the identified mid-range events. Our results indicated that, differently from the current literature, supply chains are not linear. In multi-tier, multi-dimension supply chains, the same firm can play different roles according to the supply chain it is part of different times. Thus, supply chains are better portrayed as a set of interlocking networks. Our findings also support viewing a supply chain as a chain of individual relationships. Several elements impact the dissemination of the impact of an event over a supply chain. Among them, power of the source firm and the personal social influence of the individuals in the source firm play a significant role. In addition, because individuals make decisions and implement events, it is important to consider that personal heuristics, biases, and locus of control will be manifested by the individuals in all contexts, both internal (focal firm), and external (supply chin links), and that those human irrationalities will impact the perception of the event and influence the continuity and extent of its impact in the supply chain. Our findings also support the notion that the impact of an event is disseminated over a supply chain through its members’ weak ties.Esta tese objetivou compreender cadeias de suprimento multi niveis e multi dimensionais, investigando como e porque um evento em uma empresa focal afeta membros de sua propria cadeia de suprimentos e outras cadeias. Para atender este objetivo, duas abordagens foram utilizadas: uma teórica e uma empírica. Para o estudo teórico, desenvolvemos uma nova forma de olhar a disseminação do impacto de um evento na cadeia de suprimentos utilizando transferência metafórica. Nos baseamos na física de pedras que saltam na água, analisando a correspondência dentre os elementos da física e das cadeias de suprimentos nos niveis de ontologia, analogia e identidade. A principal contribuição do estudo teórico reside no desenvolvimento de seis proposições e um modelo para a disseminação do impacto de um evento na cadeia de suprimentos. Em seguida, nós aplicamos tais proposições numa base de dados coletada no setor de cosméticos no Brasil. Foram conduzidas 131 entrevistas em profundidade e 22 visitas à fábricas e unidades de negócio por todo o país. Complementarmente também foram conduzidas observações e análise de documentos secundários. Estudos de casos múltiplos individuais e comparativos foram desenvolvidos baseados em seis cadeias de suprimentos complexas, multi-niveis e multi-dimensionais, que englobaram de cinco a sete niveis cada uma. Os resultados foram apresentados em duas partes. No primeiro, anlisamos as seis cadeias de suprimentos em detalhes e identificamos seis eventos de médio porte que tiveram impactos em suas cadeias de suprimentos além da empresa focal onde foi iniciado. Em seguida, aplicamos as proposições do estudo teórico nos eventos de médio porte identificados. Nosso resultados indicaram que, diferentemente da literatura, cadeias de suprimentos não são lineares. Em condicões reais, a mesma empresa pode representar diferentes papéis de acordo com a cadeia de suprimento que ela é parte em diferentes momentos. Assim, cadeias de suprimentos são melhor representadas como um conjunto de redes interligadas. Nossos achados também suportam a visão de cadeias de suprimentos como uma rede de relações individuais. Vários diferentes elementos influenciam na disseminação do impacto de um evento em uma cadeia de suprimentos, dentre eles, o poder da empresa e a habilidade de influência social dos indivíduos que fazem parte daquela empresa têm papel relevante. Também é importante considerar que irracionalidades pessoais como heurísitcas, vieses, e locus de controle serão manifestados por indivíduos em todos os contextos, interno (empresa focal) e externo (cadeia de suprimentos), e que tais irracionalidades impactam a percepção do evento, a continuidade e extensão de seus impactos na cadeia de suprimentos. Nossos achados ainda suportam a noção de que o impacto de um evento é disseminado na cadeia de suprimentos por meio dos laços fracos construídos pelos membros das organizações.engTransferência metafóricaEstudos de caso múltiploOperações comportamentaisAdministração de empresasCadeia de suprimentosRedes sociaisCosméticos - Indústria - Estudo de casosSupply chain turbulence: the impact of a mid-range event in multi-tier, multi-dimension supply chainsinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/doctoralThesisreponame:Repositório Institucional do FGV (FGV Repositório Digital)instname:Fundação Getulio Vargas (FGV)instacron:FGVinfo:eu-repo/semantics/openAccessORIGINALJana Tese FINAL.pdfJana Tese FINAL.pdfapplication/pdf3729903https://repositorio.fgv.br/bitstreams/fb216aa2-279c-4b3a-9380-77ebd09f17f2/download43406f29c8c1afaf085bb8b44f68ec99MD57LICENSElicense.txtlicense.txttext/plain; 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dc.title.eng.fl_str_mv Supply chain turbulence: the impact of a mid-range event in multi-tier, multi-dimension supply chains
title Supply chain turbulence: the impact of a mid-range event in multi-tier, multi-dimension supply chains
spellingShingle Supply chain turbulence: the impact of a mid-range event in multi-tier, multi-dimension supply chains
Batista, Janaina Siegler Marques
Transferência metafórica
Estudos de caso múltiplo
Operações comportamentais
Administração de empresas
Cadeia de suprimentos
Redes sociais
Cosméticos - Indústria - Estudo de casos
title_short Supply chain turbulence: the impact of a mid-range event in multi-tier, multi-dimension supply chains
title_full Supply chain turbulence: the impact of a mid-range event in multi-tier, multi-dimension supply chains
title_fullStr Supply chain turbulence: the impact of a mid-range event in multi-tier, multi-dimension supply chains
title_full_unstemmed Supply chain turbulence: the impact of a mid-range event in multi-tier, multi-dimension supply chains
title_sort Supply chain turbulence: the impact of a mid-range event in multi-tier, multi-dimension supply chains
author Batista, Janaina Siegler Marques
author_facet Batista, Janaina Siegler Marques
author_role author
dc.contributor.unidadefgv.por.fl_str_mv Escolas::EAESP
dc.contributor.member.none.fl_str_mv Flynn, Barbara Bechler
Tatikonda, Mohan
Pereira, Susana Carla Farias
Guimarães, Tomás de Aquino
dc.contributor.author.fl_str_mv Batista, Janaina Siegler Marques
dc.contributor.advisor1.fl_str_mv Brito, Luiz Artur Ledur
contributor_str_mv Brito, Luiz Artur Ledur
dc.subject.por.fl_str_mv Transferência metafórica
Estudos de caso múltiplo
Operações comportamentais
topic Transferência metafórica
Estudos de caso múltiplo
Operações comportamentais
Administração de empresas
Cadeia de suprimentos
Redes sociais
Cosméticos - Indústria - Estudo de casos
dc.subject.area.por.fl_str_mv Administração de empresas
dc.subject.bibliodata.por.fl_str_mv Cadeia de suprimentos
Redes sociais
Cosméticos - Indústria - Estudo de casos
description Nota: A autora agradece à Fundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP) pela concessão de bolsa de estudos para o desenvolvimento deste projeto de pesquisa.
publishDate 2015
dc.date.accessioned.fl_str_mv 2015-08-18T17:54:14Z
dc.date.available.fl_str_mv 2015-08-18T17:54:14Z
dc.date.issued.fl_str_mv 2015-07-20
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/doctoralThesis
format doctoralThesis
status_str publishedVersion
dc.identifier.citation.fl_str_mv BATISTA, Janaina Siegler Marques. Supply chain turbulence: the impact of a mid-range event in multi-tier, multi-dimension supply chains. Tese (Doutorado em Administração de Empresas) - FGV - Fundação Getúlio Vargas, São Paulo, 2015.
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10438/13937
identifier_str_mv BATISTA, Janaina Siegler Marques. Supply chain turbulence: the impact of a mid-range event in multi-tier, multi-dimension supply chains. Tese (Doutorado em Administração de Empresas) - FGV - Fundação Getúlio Vargas, São Paulo, 2015.
url http://hdl.handle.net/10438/13937
dc.language.iso.fl_str_mv eng
language eng
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
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