Gestão de risco: a importância da resiliência em eventos indesejáveis
Autor(a) principal: | |
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Data de Publicação: | 2016 |
Tipo de documento: | Dissertação |
Idioma: | por |
Título da fonte: | Repositório Institucional do FGV (FGV Repositório Digital) |
Texto Completo: | http://hdl.handle.net/10438/16669 |
Resumo: | Today, many tools with statistical data are used to evaluate dangers. On the other hand, people use the judgment to evaluate the risk, which is based on culture of risk. The perception of risk changes as the environment in which the person is immersed and differentiates between the cultures itself. The aim of this research is understand the role of the various actors involved in risk management and how resilience helps us with undesirable events. Eleven undesirable events were investigated with ten respondents, in six organizations, in order to identify and analyze how risk management, resilience and risk perception interact. The multifaceted analysis reinforced the importance of the resilient aspects for effective risk management. The possible participation of those people in the event, since the context of management, reinforced by shared control, identification of individual’s habilities, not prescribed, encouraging cooperation between those actors, effective communication and simplification of procedures are aspects integrators to risk management. For further research opportunities, reinforces the need to analyze aspects of organizational culture covering social sciences: anthropology, sociology, psychodynamics of work, ethics, sociology and country culture as a conscious agent and experiencer of reality. |
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Lopes, Artur Cesar Sartori LopesEscolas::EAESPSilva, Eliciane Maria daBorelli, ElizabethBarbieri, José Carlos2016-07-18T16:41:28Z2016-07-18T16:41:28Z2016-06-21LOPES, Artur Cesar Sartori Lopes. Gestão de risco: a importância da resiliência em eventos indesejáveis. Dissertação (Mestrado em Administração de Empresas) - FGV - Fundação Getúlio Vargas, São Paulo, 2016.http://hdl.handle.net/10438/16669Today, many tools with statistical data are used to evaluate dangers. On the other hand, people use the judgment to evaluate the risk, which is based on culture of risk. The perception of risk changes as the environment in which the person is immersed and differentiates between the cultures itself. The aim of this research is understand the role of the various actors involved in risk management and how resilience helps us with undesirable events. Eleven undesirable events were investigated with ten respondents, in six organizations, in order to identify and analyze how risk management, resilience and risk perception interact. The multifaceted analysis reinforced the importance of the resilient aspects for effective risk management. The possible participation of those people in the event, since the context of management, reinforced by shared control, identification of individual’s habilities, not prescribed, encouraging cooperation between those actors, effective communication and simplification of procedures are aspects integrators to risk management. For further research opportunities, reinforces the need to analyze aspects of organizational culture covering social sciences: anthropology, sociology, psychodynamics of work, ethics, sociology and country culture as a conscious agent and experiencer of reality.Atualmente, ferramentas e dados estatísticos são muito utilizados para avaliar as condições perigosas enquanto, por outro lado, as pessoas usam o julgamento para perceber o risco, que tem como base a cultura do risco. A percepção do risco muda conforme o ambiente no qual a pessoa está imersa, e se diferencia conforme a cultura. O objetivo desta pesquisa é conhecer qual o papel dos diversos atores envolvidos na gestão de riscos e como a resiliência ajuda nos eventos indesejáveis. Foram investigados onze eventos indesejáveis, com dez entrevistados em seis organizações, com o objetivo de identificar e analisar como a gestão de risco, a resiliência e a percepção do risco interagem. A análise multifacetada reforçou a importância dos aspectos de resiliência para uma gestão de risco eficaz. A participação dos possíveis envolvidos no evento, desde o contexto da gestão, reforçado pelo controle compartilhado, identificação das habilidades individuais não prescritas, incentivo à cooperação entre esses atores, comunicação eficaz e simplificação dos processos são aspectos integradores a uma gestão de risco. Como oportunidade de investigação futura, a pesquisa reforça a necessidade de analisar aspectos da cultura organizacional abrangendo as ciências sociais: antropologia, sociologia, psicodinâmica do trabalho, sociologia da ética e cultura país como agente consciente e experimentador da realidade.porISO 31000ISO 9001Percepção do riscoSistemas de gestãoAdministração de empresasAdministração de riscoCultura organizacionalResiliência organizacionalGovernança corporativaGestão de risco: a importância da resiliência em eventos indesejáveisinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisreponame:Repositório Institucional do FGV (FGV Repositório Digital)instname:Fundação Getulio Vargas (FGV)instacron:FGVinfo:eu-repo/semantics/openAccessORIGINALLopes, A.C.S (2016) - Gestão de risco_a importância da resiliência em eventos indesejáveis.pdfLopes, A.C.S (2016) - Gestão de risco_a importância da resiliência em eventos 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|
dc.title.por.fl_str_mv |
Gestão de risco: a importância da resiliência em eventos indesejáveis |
title |
Gestão de risco: a importância da resiliência em eventos indesejáveis |
spellingShingle |
Gestão de risco: a importância da resiliência em eventos indesejáveis Lopes, Artur Cesar Sartori Lopes ISO 31000 ISO 9001 Percepção do risco Sistemas de gestão Administração de empresas Administração de risco Cultura organizacional Resiliência organizacional Governança corporativa |
title_short |
Gestão de risco: a importância da resiliência em eventos indesejáveis |
title_full |
Gestão de risco: a importância da resiliência em eventos indesejáveis |
title_fullStr |
Gestão de risco: a importância da resiliência em eventos indesejáveis |
title_full_unstemmed |
Gestão de risco: a importância da resiliência em eventos indesejáveis |
title_sort |
Gestão de risco: a importância da resiliência em eventos indesejáveis |
author |
Lopes, Artur Cesar Sartori Lopes |
author_facet |
Lopes, Artur Cesar Sartori Lopes |
author_role |
author |
dc.contributor.unidadefgv.por.fl_str_mv |
Escolas::EAESP |
dc.contributor.member.none.fl_str_mv |
Silva, Eliciane Maria da Borelli, Elizabeth |
dc.contributor.author.fl_str_mv |
Lopes, Artur Cesar Sartori Lopes |
dc.contributor.advisor1.fl_str_mv |
Barbieri, José Carlos |
contributor_str_mv |
Barbieri, José Carlos |
dc.subject.por.fl_str_mv |
ISO 31000 ISO 9001 Percepção do risco Sistemas de gestão |
topic |
ISO 31000 ISO 9001 Percepção do risco Sistemas de gestão Administração de empresas Administração de risco Cultura organizacional Resiliência organizacional Governança corporativa |
dc.subject.area.por.fl_str_mv |
Administração de empresas |
dc.subject.bibliodata.por.fl_str_mv |
Administração de risco Cultura organizacional Resiliência organizacional Governança corporativa |
description |
Today, many tools with statistical data are used to evaluate dangers. On the other hand, people use the judgment to evaluate the risk, which is based on culture of risk. The perception of risk changes as the environment in which the person is immersed and differentiates between the cultures itself. The aim of this research is understand the role of the various actors involved in risk management and how resilience helps us with undesirable events. Eleven undesirable events were investigated with ten respondents, in six organizations, in order to identify and analyze how risk management, resilience and risk perception interact. The multifaceted analysis reinforced the importance of the resilient aspects for effective risk management. The possible participation of those people in the event, since the context of management, reinforced by shared control, identification of individual’s habilities, not prescribed, encouraging cooperation between those actors, effective communication and simplification of procedures are aspects integrators to risk management. For further research opportunities, reinforces the need to analyze aspects of organizational culture covering social sciences: anthropology, sociology, psychodynamics of work, ethics, sociology and country culture as a conscious agent and experiencer of reality. |
publishDate |
2016 |
dc.date.accessioned.fl_str_mv |
2016-07-18T16:41:28Z |
dc.date.available.fl_str_mv |
2016-07-18T16:41:28Z |
dc.date.issued.fl_str_mv |
2016-06-21 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.citation.fl_str_mv |
LOPES, Artur Cesar Sartori Lopes. Gestão de risco: a importância da resiliência em eventos indesejáveis. Dissertação (Mestrado em Administração de Empresas) - FGV - Fundação Getúlio Vargas, São Paulo, 2016. |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10438/16669 |
identifier_str_mv |
LOPES, Artur Cesar Sartori Lopes. Gestão de risco: a importância da resiliência em eventos indesejáveis. Dissertação (Mestrado em Administração de Empresas) - FGV - Fundação Getúlio Vargas, São Paulo, 2016. |
url |
http://hdl.handle.net/10438/16669 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.source.none.fl_str_mv |
reponame:Repositório Institucional do FGV (FGV Repositório Digital) instname:Fundação Getulio Vargas (FGV) instacron:FGV |
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Fundação Getulio Vargas (FGV) |
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FGV |
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FGV |
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Repositório Institucional do FGV (FGV Repositório Digital) |
collection |
Repositório Institucional do FGV (FGV Repositório Digital) |
bitstream.url.fl_str_mv |
https://repositorio.fgv.br/bitstreams/1cfb2011-b969-472b-9b3c-838a503f293f/download https://repositorio.fgv.br/bitstreams/45648c6a-671f-40e9-8dfb-d6ca13bcc715/download https://repositorio.fgv.br/bitstreams/c7be3fce-b007-491c-9b4b-508cf5fcaac0/download https://repositorio.fgv.br/bitstreams/518776b6-bc13-44fd-8f33-eb3758f7baef/download |
bitstream.checksum.fl_str_mv |
90387af95993fbfde47ea458f9445a89 dfb340242cced38a6cca06c627998fa1 8ae7a3f1b4df79eab9718aef33704f44 7545b305c41fe8ee9ce31f28237e39ce |
bitstream.checksumAlgorithm.fl_str_mv |
MD5 MD5 MD5 MD5 |
repository.name.fl_str_mv |
Repositório Institucional do FGV (FGV Repositório Digital) - Fundação Getulio Vargas (FGV) |
repository.mail.fl_str_mv |
|
_version_ |
1799582745262817280 |