IT PROJECT MANAGEMENT ISSUES AT A LARGE CORPORATE BRAZILIAN BANK

Detalhes bibliográficos
Autor(a) principal: Maccari, Emerson Antonio
Data de Publicação: 2009
Outros Autores: Santos, Cássio Rogério, Batista, Denis Alberto, Tocura, Fábio Hiromitsu, Gutierrez, José
Tipo de documento: Artigo
Idioma: eng
por
Título da fonte: Future Studies Research Journal: Trends and Strategies
Texto Completo: https://www.revistafuture.org/FSRJ/article/view/7
Resumo: The world financial segment is that which has most invested in products and services ground on Information Technology (IT). Brazilian banks follow this standard and have resorted to IT in an intense manner so as to foster competitiveness. Within this context, IT project management has become fundamental.In this study, the objective is to identify the impairments IT project management faces at a large Brazilian bank as of the perception of managers from both the IT and business-related areas. To this extent, a case study was undertaken and a semi-structured questionnaire was applied to 10 individuals that occupy leadership positions in the mentioned fields.Results indicate a lack of project management culture giving rise to: issues concerning IT project scope definition; communication setbacks between and within areas; absence of strategic alignment amongst involved areas; difficulty in perceiving an overall picture of projects; mismatch between project prioritization and delivery deadlines.Key-words: Project Management. Information Technology. Banking.
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spelling IT PROJECT MANAGEMENT ISSUES AT A LARGE CORPORATE BRAZILIAN BANKGESTÃO DE PROJETOS DE TI EM UM GRANDE BANCO BRASILEIRO DOI:10.7444/fsrj.v1i1.7The world financial segment is that which has most invested in products and services ground on Information Technology (IT). Brazilian banks follow this standard and have resorted to IT in an intense manner so as to foster competitiveness. Within this context, IT project management has become fundamental.In this study, the objective is to identify the impairments IT project management faces at a large Brazilian bank as of the perception of managers from both the IT and business-related areas. To this extent, a case study was undertaken and a semi-structured questionnaire was applied to 10 individuals that occupy leadership positions in the mentioned fields.Results indicate a lack of project management culture giving rise to: issues concerning IT project scope definition; communication setbacks between and within areas; absence of strategic alignment amongst involved areas; difficulty in perceiving an overall picture of projects; mismatch between project prioritization and delivery deadlines.Key-words: Project Management. Information Technology. Banking.O setor financeiro mundial é o que mais tem investido em produtos e serviços apoiado fundamentalmente pela Tecnologia da Informação (TI). Os bancos brasileiros seguem este padrão e têm utilizado a TI de forma intensa, visando aumentar a competitividade. Neste contexto, a gestão de projetos de TI tornou-se fundamental. Neste estudo, objetiva-se identificar as dificuldades da gestão de projetos de TI em um grande banco brasileiro a partir da percepção dos gestores da área de TI e de Negócio. Para tanto, realizou-se um estudo de caso e aplicou-se um questionário semi-estruturado a 10 indivíduos que ocupam cargo de chefia nas áreas mencionadas. Os resultados apontam para a falta de uma cultura de gestão de projetos, que ocasiona: problemas na definição do escopo do projeto de TI; falhas comunicação inter e intra áreas; falta de alinhamento estratégico entre as áreas envolvidas; dificuldade de se ter uma visão global dos projetos; e descasamento entre priorização dos projetos e prazos de entrega.Palavras-chave: Gestão de Projetos. Tecnologia da Informação. Bancos. Future Studies Research Journal: Trends and Strategies2009-01-16info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionPeer-reviewed Articleapplication/pdfapplication/pdfhttps://www.revistafuture.org/FSRJ/article/view/710.24023/FutureJournal/2175-5825/2009.v1i1.7Future Studies Research Journal: Trends and Strategies; Vol. 1 No. 1 (2009): Future Studies Research Journal; 130-148Future Studies Research Journal: Trends and Strategies [FSRJ]; v. 1 n. 1 (2009): Future Studies Research Journal; 130-1482175-5825reponame:Future Studies Research Journal: Trends and Strategiesinstname:Fundação Instituto de Administração (FIA)instacron:FIAengporhttps://www.revistafuture.org/FSRJ/article/view/7/26https://www.revistafuture.org/FSRJ/article/view/7/8Copyright (c) 2009 Future Studies Research Journal: Trends and Strategiesinfo:eu-repo/semantics/openAccessMaccari, Emerson AntonioSantos, Cássio RogérioBatista, Denis AlbertoTocura, Fábio HiromitsuGutierrez, José2019-02-20T13:09:11Zoai:ojs.future.emnuvens.com.br:article/7Revistahttps://www.revistafuture.org/FSRJ/oai2175-58252175-5825opendoar:2019-02-20T13:09:11Future Studies Research Journal: Trends and Strategies - Fundação Instituto de Administração (FIA)false
dc.title.none.fl_str_mv IT PROJECT MANAGEMENT ISSUES AT A LARGE CORPORATE BRAZILIAN BANK
GESTÃO DE PROJETOS DE TI EM UM GRANDE BANCO BRASILEIRO DOI:10.7444/fsrj.v1i1.7
title IT PROJECT MANAGEMENT ISSUES AT A LARGE CORPORATE BRAZILIAN BANK
spellingShingle IT PROJECT MANAGEMENT ISSUES AT A LARGE CORPORATE BRAZILIAN BANK
Maccari, Emerson Antonio
title_short IT PROJECT MANAGEMENT ISSUES AT A LARGE CORPORATE BRAZILIAN BANK
title_full IT PROJECT MANAGEMENT ISSUES AT A LARGE CORPORATE BRAZILIAN BANK
title_fullStr IT PROJECT MANAGEMENT ISSUES AT A LARGE CORPORATE BRAZILIAN BANK
title_full_unstemmed IT PROJECT MANAGEMENT ISSUES AT A LARGE CORPORATE BRAZILIAN BANK
title_sort IT PROJECT MANAGEMENT ISSUES AT A LARGE CORPORATE BRAZILIAN BANK
author Maccari, Emerson Antonio
author_facet Maccari, Emerson Antonio
Santos, Cássio Rogério
Batista, Denis Alberto
Tocura, Fábio Hiromitsu
Gutierrez, José
author_role author
author2 Santos, Cássio Rogério
Batista, Denis Alberto
Tocura, Fábio Hiromitsu
Gutierrez, José
author2_role author
author
author
author
dc.contributor.author.fl_str_mv Maccari, Emerson Antonio
Santos, Cássio Rogério
Batista, Denis Alberto
Tocura, Fábio Hiromitsu
Gutierrez, José
description The world financial segment is that which has most invested in products and services ground on Information Technology (IT). Brazilian banks follow this standard and have resorted to IT in an intense manner so as to foster competitiveness. Within this context, IT project management has become fundamental.In this study, the objective is to identify the impairments IT project management faces at a large Brazilian bank as of the perception of managers from both the IT and business-related areas. To this extent, a case study was undertaken and a semi-structured questionnaire was applied to 10 individuals that occupy leadership positions in the mentioned fields.Results indicate a lack of project management culture giving rise to: issues concerning IT project scope definition; communication setbacks between and within areas; absence of strategic alignment amongst involved areas; difficulty in perceiving an overall picture of projects; mismatch between project prioritization and delivery deadlines.Key-words: Project Management. Information Technology. Banking.
publishDate 2009
dc.date.none.fl_str_mv 2009-01-16
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
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dc.identifier.uri.fl_str_mv https://www.revistafuture.org/FSRJ/article/view/7
10.24023/FutureJournal/2175-5825/2009.v1i1.7
url https://www.revistafuture.org/FSRJ/article/view/7
identifier_str_mv 10.24023/FutureJournal/2175-5825/2009.v1i1.7
dc.language.iso.fl_str_mv eng
por
language eng
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dc.relation.none.fl_str_mv https://www.revistafuture.org/FSRJ/article/view/7/26
https://www.revistafuture.org/FSRJ/article/view/7/8
dc.rights.driver.fl_str_mv Copyright (c) 2009 Future Studies Research Journal: Trends and Strategies
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2009 Future Studies Research Journal: Trends and Strategies
eu_rights_str_mv openAccess
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dc.publisher.none.fl_str_mv Future Studies Research Journal: Trends and Strategies
publisher.none.fl_str_mv Future Studies Research Journal: Trends and Strategies
dc.source.none.fl_str_mv Future Studies Research Journal: Trends and Strategies; Vol. 1 No. 1 (2009): Future Studies Research Journal; 130-148
Future Studies Research Journal: Trends and Strategies [FSRJ]; v. 1 n. 1 (2009): Future Studies Research Journal; 130-148
2175-5825
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