Study of users as a resource for the dissemination of an archive: the case of Federal University of Health Sciences of Porto Alegre

Detalhes bibliográficos
Autor(a) principal: Cé, Graziella
Data de Publicação: 2012
Outros Autores: Pedrazzi, Fernanda
Tipo de documento: Artigo
Idioma: por
Título da fonte: Biblos (Rio Grande. Online)
Texto Completo: https://periodicos.furg.br/biblos/article/view/2277
Resumo: The article is based on Monograph graduate defended in 2010, the Management Course in Archives UFSM, entitled "Study of users: a resource for the dissemination of the file at the Federal University of Health Sciences of Porto Alegre." The aim of this paper is to demonstrate the profile and needs of the users of that file from the survey, enabling the dissemination plan actions in order to provide archival information efficiently and effectively, seeking to improve the quality of care and satisfaction users. For the data was a questionnaire consisting of 17 questions, among users who attended the selected file in the period 2008 to 2010. The Archive is primarily administrative, since it is used mostly by internal technical and administrative users.
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spelling Study of users as a resource for the dissemination of an archive: the case of Federal University of Health Sciences of Porto AlegreEstudio de los usuarios como recurso para la difusión de un archivo: el caso de la Universidad Federal de Ciencias de la Salud de Porto AlegreEstudo de usuários como recurso para a difusão de um arquivo:o caso da Universidade Federal de Ciências da Saúde de Porto AlegreMarketing. Difusão. Estudo de usuários.The article is based on Monograph graduate defended in 2010, the Management Course in Archives UFSM, entitled "Study of users: a resource for the dissemination of the file at the Federal University of Health Sciences of Porto Alegre." The aim of this paper is to demonstrate the profile and needs of the users of that file from the survey, enabling the dissemination plan actions in order to provide archival information efficiently and effectively, seeking to improve the quality of care and satisfaction users. For the data was a questionnaire consisting of 17 questions, among users who attended the selected file in the period 2008 to 2010. The Archive is primarily administrative, since it is used mostly by internal technical and administrative users.El artículo se basa en posgrado monografía defendida en 2010, el Curso de Gestión de Archivos UFSM, titulado "Estudio de los usuarios:. Un recurso para la difusión de los archivos de la Universidad Federal de Ciencias de la Salud de Porto Alegre" El objetivo de este trabajo es demostrar el perfil y las necesidades de los usuarios de ese archivo de la encuesta, lo que permite planificar acciones de difusión a fin de proporcionar la información de archivos de manera eficiente y efectiva, tratando de mejorar la calidad de la atención y la satisfacción los usuarios. Para los datos fue un cuestionario que consta de 17 preguntas, entre los usuarios que asistieron a los archivos seleccionados en el período 2008 a 2010. El Archivo es principalmente administrativa, ya que es utilizado principalmente por usuarios internos técnicos- administrativos.O artigo é baseado na Monografia de pós-graduação defendida em 2010, no Curso de Gestão em Arquivos da UFSM, cujo título é “Estudo de usuários: recurso para a difusão do arquivo da Universidade Federal de Ciências da Saúde de Porto Alegre”. O objetivo desse artigo é demonstrar o perfil e as necessidades dos usuários do mencionado arquivo a partir da pesquisa realizada, possibilitando, planejar ações de difusão de modo a disponibilizar as informações arquivísticas de forma eficiente e eficaz, buscando melhorar a qualidade do atendimento e a satisfação dos usuários. Para obter os dados foi aplicado um questionário, composto de 17 questões, entre os usuários selecionados que frequentaram o Arquivo no período de 2008 a 2010. O Arquivo é predominantemente administrativo, já que é utilizado, em sua grande maioria, pelos usuários internos técnico-administrativos.Editora e Gráfica da FURG - EDGRAF2012-08-14info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionAvaliado por paresapplication/pdfhttps://periodicos.furg.br/biblos/article/view/2277BIBLOS; Vol. 25 No. 2 (2011); 75-90BIBLOS; v. 25 n. 2 (2011); 75-902236-75940102-4388reponame:Biblos (Rio Grande. Online)instname:Universidade Federal do Rio Grande (FURG)instacron:FURGporhttps://periodicos.furg.br/biblos/article/view/2277/1501Copyright (c) 2014 BIBLOSinfo:eu-repo/semantics/openAccessCé, GraziellaPedrazzi, Fernanda2018-03-12T21:19:00Zoai:ojs.periodicos.furg.br:article/2277Revistahttps://www.seer.furg.br/biblosPUBhttps://www.seer.furg.br/biblos/oaiangelicacdm@gmail.com2236-75940102-4388opendoar:2018-03-12T21:19Biblos (Rio Grande. Online) - Universidade Federal do Rio Grande (FURG)false
dc.title.none.fl_str_mv Study of users as a resource for the dissemination of an archive: the case of Federal University of Health Sciences of Porto Alegre
Estudio de los usuarios como recurso para la difusión de un archivo: el caso de la Universidad Federal de Ciencias de la Salud de Porto Alegre
Estudo de usuários como recurso para a difusão de um arquivo:o caso da Universidade Federal de Ciências da Saúde de Porto Alegre
title Study of users as a resource for the dissemination of an archive: the case of Federal University of Health Sciences of Porto Alegre
spellingShingle Study of users as a resource for the dissemination of an archive: the case of Federal University of Health Sciences of Porto Alegre
Cé, Graziella
Marketing. Difusão. Estudo de usuários.
title_short Study of users as a resource for the dissemination of an archive: the case of Federal University of Health Sciences of Porto Alegre
title_full Study of users as a resource for the dissemination of an archive: the case of Federal University of Health Sciences of Porto Alegre
title_fullStr Study of users as a resource for the dissemination of an archive: the case of Federal University of Health Sciences of Porto Alegre
title_full_unstemmed Study of users as a resource for the dissemination of an archive: the case of Federal University of Health Sciences of Porto Alegre
title_sort Study of users as a resource for the dissemination of an archive: the case of Federal University of Health Sciences of Porto Alegre
author Cé, Graziella
author_facet Cé, Graziella
Pedrazzi, Fernanda
author_role author
author2 Pedrazzi, Fernanda
author2_role author
dc.contributor.author.fl_str_mv Cé, Graziella
Pedrazzi, Fernanda
dc.subject.por.fl_str_mv Marketing. Difusão. Estudo de usuários.
topic Marketing. Difusão. Estudo de usuários.
description The article is based on Monograph graduate defended in 2010, the Management Course in Archives UFSM, entitled "Study of users: a resource for the dissemination of the file at the Federal University of Health Sciences of Porto Alegre." The aim of this paper is to demonstrate the profile and needs of the users of that file from the survey, enabling the dissemination plan actions in order to provide archival information efficiently and effectively, seeking to improve the quality of care and satisfaction users. For the data was a questionnaire consisting of 17 questions, among users who attended the selected file in the period 2008 to 2010. The Archive is primarily administrative, since it is used mostly by internal technical and administrative users.
publishDate 2012
dc.date.none.fl_str_mv 2012-08-14
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Avaliado por pares
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://periodicos.furg.br/biblos/article/view/2277
url https://periodicos.furg.br/biblos/article/view/2277
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://periodicos.furg.br/biblos/article/view/2277/1501
dc.rights.driver.fl_str_mv Copyright (c) 2014 BIBLOS
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2014 BIBLOS
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Editora e Gráfica da FURG - EDGRAF
publisher.none.fl_str_mv Editora e Gráfica da FURG - EDGRAF
dc.source.none.fl_str_mv BIBLOS; Vol. 25 No. 2 (2011); 75-90
BIBLOS; v. 25 n. 2 (2011); 75-90
2236-7594
0102-4388
reponame:Biblos (Rio Grande. Online)
instname:Universidade Federal do Rio Grande (FURG)
instacron:FURG
instname_str Universidade Federal do Rio Grande (FURG)
instacron_str FURG
institution FURG
reponame_str Biblos (Rio Grande. Online)
collection Biblos (Rio Grande. Online)
repository.name.fl_str_mv Biblos (Rio Grande. Online) - Universidade Federal do Rio Grande (FURG)
repository.mail.fl_str_mv angelicacdm@gmail.com
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