THE PRACTICE OF WELCOMING IN THE FAMILY HEALTH STRATEGY

• Autor(a) principal: Santos , Mateus Augusto Lerner dos
• Data de Publicação: 2024
• Outros Autores: Savelli , Eduardo Vinicius Moreira, Ferreira, Débora Passos Soares, Oliveira, Analicy Gomes de, Cavalcante, Mari Brito, Fialho , Ana de Assis Silva, Teixeira, Lidia Faria, Malina , Clarice, Benarrosh, Cleissiane Évelin Silva, Franco , Natália Almeida Pinheiro, Silva, Lucimara de Jesus, Pacheco , Guilherme Rodrigues, Lucian, Camili Vitória, Guimarães , Mikaela Brito, Medeiros, Suzana Gaspar Lopes de, Silva , Joel Moreira da, Valcari, Ullisses Katter
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Brazilian Journal of Implantology and Health Sciences
• Texto Completo: https://bjihs.emnuvens.com.br/bjihs/article/view/1246
• topic: Acolhimento, Estratégia saúde da família, Humanização da assistência.; Acolhimento, Estratégia saúde da família, Humanização da assistência.

To analyze the practice of reception in the family health strategy using scientific evidence. Methods: This is a qualitative integrative literature review. The search for works involved in the research was carried out in the following databases: SCIELO, LILACS, BDENF and MEDLINE, using the descriptors in health sciences: "Welcoming", "Family health strategy" and "Humanization of care". The inclusion criteria were: published between 2014 and 2024, with free access to full texts, articles in Portuguese, English and Spanish and related to the theme. Exclusion criteria were: duplicate articles, incomplete articles, abstracts, reviews, debates, articles published in event proceedings and unavailable in full. Results: The practice of welcoming patients goes beyond qualified listening; this method of care is capable of identifying problems and promoting resolutive interventions. Conclusion: It can be concluded that welcoming is an important tool in the primary care process, since it is responsible for establishing a bond between members of the health team and users.