HUMAN-CENTERED DESIGN OF THE HUMAN-SYSTEM INTERFACES OF MEDICAL EQUIPMENT: THYROID UPTAKE SYSTEM

• Autor(a) principal: MONTEIRO, Jonathan K. R.
• Data de Publicação: 2017
• Outros Autores: FARIAS, Marcos S., MONTEIRO, Beany G., SANTOS, Isaac J. A. Luquetti, Instituto de Engenharia Nuclear (IEN/CNEN-RJ), Universidade Federal do Rio Janeiro (UFRJ) Departamento de Desenho Industrial
• Tipo de documento: Artigo
• Idioma: eng
• Título da fonte: Repositório Institucional do IEN
• Texto Completo: http://carpedien.ien.gov.br:8080/handle/ien/1839
• topic: nuclear medicine

Technology plays an important role in modern medical centers, making healthcare increasingly complex, relying on complex technical equipment. This technical complexity is particularly noticeable in the nuclear medicine. Poorly design human–system interfaces can increase the risks for human error. The human-centered approach emphasizes the development of the equipment with a deep understanding of the users activities, current work practices, needs and abilities of the users. An important concept of human-centered design is that the ease-of-use of the equipment can be ensured only if users are actively incorporated in all phases of the life cycle of design process. Representative groups of users are exposed to the equipment at various stages in development, in a variety of testing, evaluation and interviewing situations. The users feedback obtained is then used to refine the design, with the result serving as input to the next interaction of design process. The limits of the approach are that the users cannot address any particular future needs without prior experience or knowledge about the equipment operation. The aim of this paper is to present a methodological framework that contributes to the design of the human-system interfaces, through an approach related to the users and their activities. A case study is described in which the methodological framework is being applied in development of new human-system interfaces of the thyroid uptake system.