RISK BASED THIRD PARTY MAINTENANCE CONTRACTS: ANALYZING EXPECTATIONS OF THE INDUSTRIAL SECTOR AND SERVICE PROVIDERS

Detalhes bibliográficos
Autor(a) principal: Linhares, Alexandre
Data de Publicação: 2008
Outros Autores: Garcia, Paulo Cerqueira
Tipo de documento: Artigo
Idioma: por
eng
spa
Título da fonte: RAM. Revista de Administração Mackenzie
Texto Completo: https://editorarevistas.mackenzie.br/index.php/RAM/article/view/59
Resumo: The objective of this paper is to evaluate the forms of industrial maintenance contract currently practiced in Brazil and to identify elements that must be considered in the elaboration of a contract based on performance, with variable remuneration and clauses concerning risk, under the perspective of industries and service suppliers. The methodology is based on analysis of the results of research through surveys by questionnaire, carried through to the key managers of maintenance of large industrial groups and with executives of the companies providing industrial maintenance service. After an initial sequencing of the perceived causes for current problems, the work considers a list of critical factors of success for a performance based maintenance contract. With the identification and implementation of these elements in a new risk-based maintenance contract model, it may be possible to minimize commercial and operational problems that currently represent obstacles to success to the outsourcing of maintenance in industrial plants, particularly in Brazil. The study it is of special interest for other emergent economies where maintenance contracts of the risk modality are gradually being implanted.
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spelling RISK BASED THIRD PARTY MAINTENANCE CONTRACTS: ANALYZING EXPECTATIONS OF THE INDUSTRIAL SECTOR AND SERVICE PROVIDERSContratos de terceirização de manutenção industrial modalidade risco: análise das expectativas do setor industrial e dos provedores de serviçosThe objective of this paper is to evaluate the forms of industrial maintenance contract currently practiced in Brazil and to identify elements that must be considered in the elaboration of a contract based on performance, with variable remuneration and clauses concerning risk, under the perspective of industries and service suppliers. The methodology is based on analysis of the results of research through surveys by questionnaire, carried through to the key managers of maintenance of large industrial groups and with executives of the companies providing industrial maintenance service. After an initial sequencing of the perceived causes for current problems, the work considers a list of critical factors of success for a performance based maintenance contract. With the identification and implementation of these elements in a new risk-based maintenance contract model, it may be possible to minimize commercial and operational problems that currently represent obstacles to success to the outsourcing of maintenance in industrial plants, particularly in Brazil. The study it is of special interest for other emergent economies where maintenance contracts of the risk modality are gradually being implanted.O objetivo deste trabalho é avaliar as formas de contratação de manutenção industrial praticadas no Brasil e identificar elementos que devem ser considerados na elaboração de um contrato baseado em performance, com remuneração variável e cláusulas de risco, sob a ótica das indústrias e dos provedores de serviço. A metodologia se baseia em análise dos resultados de pesquisa de campo por meio de levantamentos por questionário realizados com os principais gestores de manutenção de grandes grupos industriais e com os executivos das empresas prestadoras de serviço de manutenção industrial. Após uma ordenação inicial das causas percebidas dos problemas correntes, o trabalho propõe uma lista de fatores críticos de sucesso para um contrato de manutenção por performance. Com a identificação e implementação desses elementos num novo modelo de contrato de risco de manutenção, acredita-se ser possível minimizar os problemas comerciais e operacionais que atualmente representam obstáculos ao sucesso da terceirização da manutenção em plantas industriais, particularmente no Brasil. O estudo é de especial interesse para outras economias emergentes em que contratos de manutenção na modalidade risco estejam gradualmente sendo implantados.PALAVRAS-CHAVE: Gestão da manutenção; Supply chain management; Análise de risco.Editora Mackenzie2008-07-23info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfapplication/pdfapplication/pdfhttps://editorarevistas.mackenzie.br/index.php/RAM/article/view/59Revista de Administração Mackenzie; Vol. 5 No. 2 (2004)Revista de Administração Mackenzie; Vol. 5 Núm. 2 (2004)Revista de Administração Mackenzie (Mackenzie Management Review); v. 5 n. 2 (2004)1678-69711518-6776reponame:RAM. Revista de Administração Mackenzieinstname:Universidade Presbiteriana Mackenzie (MACKENZIE)instacron:MACKENZIEporengspahttps://editorarevistas.mackenzie.br/index.php/RAM/article/view/59/59https://editorarevistas.mackenzie.br/index.php/RAM/article/view/59/2010https://editorarevistas.mackenzie.br/index.php/RAM/article/view/59/2011Copyright (c) 2015 Revista de Administração Mackenzieinfo:eu-repo/semantics/openAccessLinhares, AlexandreGarcia, Paulo Cerqueira2011-01-14T19:02:37Zoai:ojs.editorarevistas.mackenzie.br:article/59Revistahttps://editorarevistas.mackenzie.br/index.php/RAM/PUBhttps://editorarevistas.mackenzie.br/index.php/RAM/oairevista.adm@mackenzie.br1678-69711518-6776opendoar:2011-01-14T19:02:37RAM. Revista de Administração Mackenzie - Universidade Presbiteriana Mackenzie (MACKENZIE)false
dc.title.none.fl_str_mv RISK BASED THIRD PARTY MAINTENANCE CONTRACTS: ANALYZING EXPECTATIONS OF THE INDUSTRIAL SECTOR AND SERVICE PROVIDERS
Contratos de terceirização de manutenção industrial modalidade risco: análise das expectativas do setor industrial e dos provedores de serviços
title RISK BASED THIRD PARTY MAINTENANCE CONTRACTS: ANALYZING EXPECTATIONS OF THE INDUSTRIAL SECTOR AND SERVICE PROVIDERS
spellingShingle RISK BASED THIRD PARTY MAINTENANCE CONTRACTS: ANALYZING EXPECTATIONS OF THE INDUSTRIAL SECTOR AND SERVICE PROVIDERS
Linhares, Alexandre
title_short RISK BASED THIRD PARTY MAINTENANCE CONTRACTS: ANALYZING EXPECTATIONS OF THE INDUSTRIAL SECTOR AND SERVICE PROVIDERS
title_full RISK BASED THIRD PARTY MAINTENANCE CONTRACTS: ANALYZING EXPECTATIONS OF THE INDUSTRIAL SECTOR AND SERVICE PROVIDERS
title_fullStr RISK BASED THIRD PARTY MAINTENANCE CONTRACTS: ANALYZING EXPECTATIONS OF THE INDUSTRIAL SECTOR AND SERVICE PROVIDERS
title_full_unstemmed RISK BASED THIRD PARTY MAINTENANCE CONTRACTS: ANALYZING EXPECTATIONS OF THE INDUSTRIAL SECTOR AND SERVICE PROVIDERS
title_sort RISK BASED THIRD PARTY MAINTENANCE CONTRACTS: ANALYZING EXPECTATIONS OF THE INDUSTRIAL SECTOR AND SERVICE PROVIDERS
author Linhares, Alexandre
author_facet Linhares, Alexandre
Garcia, Paulo Cerqueira
author_role author
author2 Garcia, Paulo Cerqueira
author2_role author
dc.contributor.author.fl_str_mv Linhares, Alexandre
Garcia, Paulo Cerqueira
description The objective of this paper is to evaluate the forms of industrial maintenance contract currently practiced in Brazil and to identify elements that must be considered in the elaboration of a contract based on performance, with variable remuneration and clauses concerning risk, under the perspective of industries and service suppliers. The methodology is based on analysis of the results of research through surveys by questionnaire, carried through to the key managers of maintenance of large industrial groups and with executives of the companies providing industrial maintenance service. After an initial sequencing of the perceived causes for current problems, the work considers a list of critical factors of success for a performance based maintenance contract. With the identification and implementation of these elements in a new risk-based maintenance contract model, it may be possible to minimize commercial and operational problems that currently represent obstacles to success to the outsourcing of maintenance in industrial plants, particularly in Brazil. The study it is of special interest for other emergent economies where maintenance contracts of the risk modality are gradually being implanted.
publishDate 2008
dc.date.none.fl_str_mv 2008-07-23
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://editorarevistas.mackenzie.br/index.php/RAM/article/view/59
url https://editorarevistas.mackenzie.br/index.php/RAM/article/view/59
dc.language.iso.fl_str_mv por
eng
spa
language por
eng
spa
dc.relation.none.fl_str_mv https://editorarevistas.mackenzie.br/index.php/RAM/article/view/59/59
https://editorarevistas.mackenzie.br/index.php/RAM/article/view/59/2010
https://editorarevistas.mackenzie.br/index.php/RAM/article/view/59/2011
dc.rights.driver.fl_str_mv Copyright (c) 2015 Revista de Administração Mackenzie
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2015 Revista de Administração Mackenzie
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
application/pdf
application/pdf
dc.publisher.none.fl_str_mv Editora Mackenzie
publisher.none.fl_str_mv Editora Mackenzie
dc.source.none.fl_str_mv Revista de Administração Mackenzie; Vol. 5 No. 2 (2004)
Revista de Administração Mackenzie; Vol. 5 Núm. 2 (2004)
Revista de Administração Mackenzie (Mackenzie Management Review); v. 5 n. 2 (2004)
1678-6971
1518-6776
reponame:RAM. Revista de Administração Mackenzie
instname:Universidade Presbiteriana Mackenzie (MACKENZIE)
instacron:MACKENZIE
instname_str Universidade Presbiteriana Mackenzie (MACKENZIE)
instacron_str MACKENZIE
institution MACKENZIE
reponame_str RAM. Revista de Administração Mackenzie
collection RAM. Revista de Administração Mackenzie
repository.name.fl_str_mv RAM. Revista de Administração Mackenzie - Universidade Presbiteriana Mackenzie (MACKENZIE)
repository.mail.fl_str_mv revista.adm@mackenzie.br
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