Procurement for Innovation: Cases of Innovations Inducted by Public Sector Clients
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Data de Publicação: | 2012 |
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Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | RAM. Revista de Administração Mackenzie |
Texto Completo: | https://editorarevistas.mackenzie.br/index.php/RAM/article/view/3295 |
Resumo: | This study aims to contribute to the understanding of the process of innovation induction by public clients and its dissemination in service activities by investigating ten cases of innovation in companies that provide software services to public clients in the Federal District of Brazil. This study adopted an integrative approach as a theoretical basis for the study of innovation in services. In addition, the theoretical premise of public procurement was investigated as a political tool to promote innovation — procurement for innovation — adopting the adaptation of the Chain-linked Model developed in an earlier study. Using the model’s perspective, the study developed a proposal for understanding the induction and possible spread of innovations in software services through the use of public procurement based on three steps. Thus, this study may be described as descriptive, qualitative and transversal. Data were collected from semi-structured interviews with respondents from private companies that developed the most significant innovations for government clients. The ten selected innovations were then reported and analyzed using four criteria: description, timing, characteristics and earnings generated for the company. The analysis revealed that innovations have emerged in response to a requirement (or a set of requirements) established by a public customer and that they occurred in two phases: a pre-sale phase and a development phase. Innovations confirmed the premise of induction from two trajectories presented in the theoretical model: the central path of innovation, "c", and the connections and feedbacks, path "f". The study identified radical, incremental and ameliorative innovations. The gains made by companies with innovations confirm the condition, and the dynamics observed related to the induction of innovations in the selected cases seem to be compatible with this study’s proposal. |
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Procurement for Innovation: Cases of Innovations Inducted by Public Sector ClientsCompras para la Innovación: Casos de Innovaciones Inducidas por Clientes PúblicosCompras para a Inovação: Casos de Inovações Induzidas por Clientes PúblicosInovaçãoInovação em ServiçosIndução de InovaçõesCompras para a InovaçãoServiços de Software.This study aims to contribute to the understanding of the process of innovation induction by public clients and its dissemination in service activities by investigating ten cases of innovation in companies that provide software services to public clients in the Federal District of Brazil. This study adopted an integrative approach as a theoretical basis for the study of innovation in services. In addition, the theoretical premise of public procurement was investigated as a political tool to promote innovation — procurement for innovation — adopting the adaptation of the Chain-linked Model developed in an earlier study. Using the model’s perspective, the study developed a proposal for understanding the induction and possible spread of innovations in software services through the use of public procurement based on three steps. Thus, this study may be described as descriptive, qualitative and transversal. Data were collected from semi-structured interviews with respondents from private companies that developed the most significant innovations for government clients. The ten selected innovations were then reported and analyzed using four criteria: description, timing, characteristics and earnings generated for the company. The analysis revealed that innovations have emerged in response to a requirement (or a set of requirements) established by a public customer and that they occurred in two phases: a pre-sale phase and a development phase. Innovations confirmed the premise of induction from two trajectories presented in the theoretical model: the central path of innovation, "c", and the connections and feedbacks, path "f". The study identified radical, incremental and ameliorative innovations. The gains made by companies with innovations confirm the condition, and the dynamics observed related to the induction of innovations in the selected cases seem to be compatible with this study’s proposal.Este estudio tiene como objetivo contribuir a la comprensión del proceso de introducción de innovaciones por los clientes del gobierno en actividades de servicio a partir de la investigación de diez casos de innovaciones desarrolladas por empresas que prestan servicios de software a los clientes gubernamentales en el Distrito Federal. El estudio adoptó el enfoque integrador como opción teórica para el estudio de la innovación en los servicios, y se investigó la premisa teórica adoptada por la dirección de compras del sector público para promover la innovación —la contratación de la innovación— mediante la adaptación del modelo de enlaces en cadena hecha en un estudio anterior. Desde la perspectiva presentada por el modelo, desarrolló una propuesta para la inducción de la comprensión y posible difusión de las innovaciones en los servicios de software con el uso de la contratación pública basada en tres pasos. Fue desarrollado un estudio descriptivo, cualitativo y de corte transversal. Los datos fueron recolectados a partir de entrevistas semiestructuradas en las que los encuestados indicaron la innovación más importante desarrollada para un conjunto de exigencias para un cliente del gobierno. Se seleccionaron diez innovaciones que fueron reportadas y analizadas de acuerdo a cuatro criterios: la descripción, el tiempo, las características y los ingresos generados por la empresa. El análisis revela que las innovaciones han surgido en respuesta establecidos por el cliente gubernamental y se produjo en dos etapas: la preventa y el desarrollo. El análisis de las innovaciones confirmó la hipótesis de inducción provocada por el modelo teórico de dos de sus ruta: la ruta central de la innovación, «c», y las conexiones y la retroalimentación, la ruta «f». Respecto a las características, se identificaron innovaciones radicales, incrementales y de mejora. Las ganancias obtenidas por las empresas con las innovaciones confirmar su condición innovadora. La propuesta de entendimiento construida demostró ser compatible con la dinámica observada por la inducción de innovaciones en casos seleccionados.Este estudo se propõe a contribuir para a compreensão do processo de indução de inovações por clientes governamentais em atividades de serviços com a investigação de dez casos de inovações desenvolvidas por empresas prestadoras de serviços de software no Distrito Federal a clientes governamentais. O estudo adotou como opção teórica, para o estudo da inovação em serviços, a abordagem integradora e investigou a premissa teórica adotada para o direcionamento das compras governamentais para o fomento à inovação – compras para a inovação – adotando o modelo de análise Chain-Linked Model. A partir da perspectiva trazida pelo modelo, desenvolveu-se uma proposta de entendimento para a indução e a possível difusão de inovações em serviços de software com o uso de compras governamentais baseada em três etapas. Construiu-se um estudo descritivo, de natureza qualitativa e corte transversal. Dados foram coletados a partir de entrevistas semi-estruturadas, nas quais os entrevistados apontaram a inovação mais significativa desenvolvida para um cliente governamental. As dez inovações selecionadas foram relatadas e analisadas de acordo com quatro critérios: descrição, momento de ocorrência, características e ganhos gerados para a empresa. As análises revelam que as inovações surgiram como resposta a um requisito (ou conjunto de requisitos) estabelecido por um cliente público e ocorreram em dois momentos: pré-venda e fase de desenvolvimento. As inovações confirmaram a premissa de indução trazida pelo Chain-Linked Model a partir de duas das trajetórias apresentadas no modelo: caminho central da inovação, “c”, e conexões e feedbacks, trajetória “f”. Quanto às características, foram identificadas inovações radicais, incrementais e ameliorativa. Os ganhos obtidos pelas empresas com as inovações confirmam sua condição inovadora. A proposta de entendimento construída mostra-se compatível com a dinâmica observada para a indução de inovações nos casos selecionados.Editora Mackenzie2012-08-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionAvaliado por ParesEstudo de Casos Múltiplos; Pesquisa Empírica Descritiva.application/pdfimage/jpegimage/jpegimage/jpeghttps://editorarevistas.mackenzie.br/index.php/RAM/article/view/3295Revista de Administração Mackenzie; Vol. 13 No. 5 (2012)Revista de Administração Mackenzie; Vol. 13 Núm. 5 (2012)Revista de Administração Mackenzie (Mackenzie Management Review); v. 13 n. 5 (2012)1678-69711518-6776reponame:RAM. Revista de Administração Mackenzieinstname:Universidade Presbiteriana Mackenzie (MACKENZIE)instacron:MACKENZIEporhttps://editorarevistas.mackenzie.br/index.php/RAM/article/view/3295/3737https://editorarevistas.mackenzie.br/index.php/RAM/article/view/3295/8290https://editorarevistas.mackenzie.br/index.php/RAM/article/view/3295/8291https://editorarevistas.mackenzie.br/index.php/RAM/article/view/3295/8292Copyright (c) 2015 Revista de Administração Mackenzieinfo:eu-repo/semantics/openAccessMoreira, Marina Figueiredode Vargas, Eduardo Raupp2015-06-25T00:03:07Zoai:ojs.editorarevistas.mackenzie.br:article/3295Revistahttps://editorarevistas.mackenzie.br/index.php/RAM/PUBhttps://editorarevistas.mackenzie.br/index.php/RAM/oairevista.adm@mackenzie.br1678-69711518-6776opendoar:2024-04-19T17:00:47.484266RAM. Revista de Administração Mackenzie - Universidade Presbiteriana Mackenzie (MACKENZIE)false |
dc.title.none.fl_str_mv |
Procurement for Innovation: Cases of Innovations Inducted by Public Sector Clients Compras para la Innovación: Casos de Innovaciones Inducidas por Clientes Públicos Compras para a Inovação: Casos de Inovações Induzidas por Clientes Públicos |
title |
Procurement for Innovation: Cases of Innovations Inducted by Public Sector Clients |
spellingShingle |
Procurement for Innovation: Cases of Innovations Inducted by Public Sector Clients Moreira, Marina Figueiredo Inovação Inovação em Serviços Indução de Inovações Compras para a Inovação Serviços de Software. |
title_short |
Procurement for Innovation: Cases of Innovations Inducted by Public Sector Clients |
title_full |
Procurement for Innovation: Cases of Innovations Inducted by Public Sector Clients |
title_fullStr |
Procurement for Innovation: Cases of Innovations Inducted by Public Sector Clients |
title_full_unstemmed |
Procurement for Innovation: Cases of Innovations Inducted by Public Sector Clients |
title_sort |
Procurement for Innovation: Cases of Innovations Inducted by Public Sector Clients |
author |
Moreira, Marina Figueiredo |
author_facet |
Moreira, Marina Figueiredo de Vargas, Eduardo Raupp |
author_role |
author |
author2 |
de Vargas, Eduardo Raupp |
author2_role |
author |
dc.contributor.author.fl_str_mv |
Moreira, Marina Figueiredo de Vargas, Eduardo Raupp |
dc.subject.por.fl_str_mv |
Inovação Inovação em Serviços Indução de Inovações Compras para a Inovação Serviços de Software. |
topic |
Inovação Inovação em Serviços Indução de Inovações Compras para a Inovação Serviços de Software. |
description |
This study aims to contribute to the understanding of the process of innovation induction by public clients and its dissemination in service activities by investigating ten cases of innovation in companies that provide software services to public clients in the Federal District of Brazil. This study adopted an integrative approach as a theoretical basis for the study of innovation in services. In addition, the theoretical premise of public procurement was investigated as a political tool to promote innovation — procurement for innovation — adopting the adaptation of the Chain-linked Model developed in an earlier study. Using the model’s perspective, the study developed a proposal for understanding the induction and possible spread of innovations in software services through the use of public procurement based on three steps. Thus, this study may be described as descriptive, qualitative and transversal. Data were collected from semi-structured interviews with respondents from private companies that developed the most significant innovations for government clients. The ten selected innovations were then reported and analyzed using four criteria: description, timing, characteristics and earnings generated for the company. The analysis revealed that innovations have emerged in response to a requirement (or a set of requirements) established by a public customer and that they occurred in two phases: a pre-sale phase and a development phase. Innovations confirmed the premise of induction from two trajectories presented in the theoretical model: the central path of innovation, "c", and the connections and feedbacks, path "f". The study identified radical, incremental and ameliorative innovations. The gains made by companies with innovations confirm the condition, and the dynamics observed related to the induction of innovations in the selected cases seem to be compatible with this study’s proposal. |
publishDate |
2012 |
dc.date.none.fl_str_mv |
2012-08-01 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Avaliado por Pares Estudo de Casos Múltiplos; Pesquisa Empírica Descritiva. |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://editorarevistas.mackenzie.br/index.php/RAM/article/view/3295 |
url |
https://editorarevistas.mackenzie.br/index.php/RAM/article/view/3295 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
https://editorarevistas.mackenzie.br/index.php/RAM/article/view/3295/3737 https://editorarevistas.mackenzie.br/index.php/RAM/article/view/3295/8290 https://editorarevistas.mackenzie.br/index.php/RAM/article/view/3295/8291 https://editorarevistas.mackenzie.br/index.php/RAM/article/view/3295/8292 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2015 Revista de Administração Mackenzie info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2015 Revista de Administração Mackenzie |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf image/jpeg image/jpeg image/jpeg |
dc.publisher.none.fl_str_mv |
Editora Mackenzie |
publisher.none.fl_str_mv |
Editora Mackenzie |
dc.source.none.fl_str_mv |
Revista de Administração Mackenzie; Vol. 13 No. 5 (2012) Revista de Administração Mackenzie; Vol. 13 Núm. 5 (2012) Revista de Administração Mackenzie (Mackenzie Management Review); v. 13 n. 5 (2012) 1678-6971 1518-6776 reponame:RAM. Revista de Administração Mackenzie instname:Universidade Presbiteriana Mackenzie (MACKENZIE) instacron:MACKENZIE |
instname_str |
Universidade Presbiteriana Mackenzie (MACKENZIE) |
instacron_str |
MACKENZIE |
institution |
MACKENZIE |
reponame_str |
RAM. Revista de Administração Mackenzie |
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RAM. Revista de Administração Mackenzie |
repository.name.fl_str_mv |
RAM. Revista de Administração Mackenzie - Universidade Presbiteriana Mackenzie (MACKENZIE) |
repository.mail.fl_str_mv |
revista.adm@mackenzie.br |
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