Quality Management as a Resource of Transaction Costs Reduction: Empirical Inputs from the Fruit International Trade
Autor(a) principal: | |
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Data de Publicação: | 2013 |
Outros Autores: | , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | RAM. Revista de Administração Mackenzie |
Texto Completo: | https://editorarevistas.mackenzie.br/index.php/RAM/article/view/2595 |
Resumo: | Fruit is a highly perishable product, suitable to biological, physical and chemical hazards. All these risks are higher when fruit are transacted in international trade. In this case fruit suppliers and fruit buyers are exposed to elevated transaction costs, since both sides need to deal with questions like product specifications, post-harvest processing and logistics. Quality management can be employed in order to organize all production, processing and logistics operations. In this paper the aim was to verify if producers, exporters and importers of fruit are making use of quality management concepts in order to reduce risks and transaction costs. As investigation method, semi-structured interviews were conducted in Brazil and UK. The content of the semi-structured interview questions was determined based on the literature review of TCE, the international fruit trade and quality management. The questions were carefully chosen to reveal the factors which are determinant for the configuration of transaction arrangements in the fruit trade. The topics investigated were: The technical activities performed by the organisations operating in the fruit commerce; The main types of commercial clients (partners) of the firm; The nature of the market type relations maintained by the firm; The level of quality problems perceived by the firm; and The quality management strategies adopted by the firm. These topics served as the foundation for the elaboration of the main questions and the probe questions. They also gave the direction, for possible follow-up questions. The results of the interviews support the idea that quality consciousness is fundamental in the fruit trade. The majority of companies approached in the research were shown not to perceive as a problem, the several parameters that affect the quality of the final product. In other words, the results suggest that firms that are incapable of handling quality issues satisfactorily find little place in the fruit trade. Quality management concepts are commonly employed in order to guarantee product specifications and rationality in the operation processes and by doing so, it contributes to reduce transactions costs between the trading parties. |
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Quality Management as a Resource of Transaction Costs Reduction: Empirical Inputs from the Fruit International TradeGestión de la Calidad como Recurso para Reducir el Costo de Transacción: Evidencia Empírica en el Comercio Internacional de FrutasGestão da Qualidade como um Recurso para Reduzir os Custos de Transação: Evidências Empíricas no Comércio Internacional de FrutasTransaction Costs EconomyQualitative ManagementBritish-Brazilian Trade.Fruit is a highly perishable product, suitable to biological, physical and chemical hazards. All these risks are higher when fruit are transacted in international trade. In this case fruit suppliers and fruit buyers are exposed to elevated transaction costs, since both sides need to deal with questions like product specifications, post-harvest processing and logistics. Quality management can be employed in order to organize all production, processing and logistics operations. In this paper the aim was to verify if producers, exporters and importers of fruit are making use of quality management concepts in order to reduce risks and transaction costs. As investigation method, semi-structured interviews were conducted in Brazil and UK. The content of the semi-structured interview questions was determined based on the literature review of TCE, the international fruit trade and quality management. The questions were carefully chosen to reveal the factors which are determinant for the configuration of transaction arrangements in the fruit trade. The topics investigated were: The technical activities performed by the organisations operating in the fruit commerce; The main types of commercial clients (partners) of the firm; The nature of the market type relations maintained by the firm; The level of quality problems perceived by the firm; and The quality management strategies adopted by the firm. These topics served as the foundation for the elaboration of the main questions and the probe questions. They also gave the direction, for possible follow-up questions. The results of the interviews support the idea that quality consciousness is fundamental in the fruit trade. The majority of companies approached in the research were shown not to perceive as a problem, the several parameters that affect the quality of the final product. In other words, the results suggest that firms that are incapable of handling quality issues satisfactorily find little place in the fruit trade. Quality management concepts are commonly employed in order to guarantee product specifications and rationality in the operation processes and by doing so, it contributes to reduce transactions costs between the trading parties.La fruta es un producto altamente perecedero, propenso para los riesgos biológicos, físicos y químicos. Todos estos riesgos son mayores cuando la fruta es distribuida en el comercio internacional. En este caso tanto los proveedores de frutas y compradores de frutas están expuestos a elevados costos de transacción, ya que ambas partes deben hacerle frente a cuestiones como las especificaciones del producto, practicas de post-cosecha y la logística. Gestión de la calidad puede ser utilizada con el fin de organizar todas las operaciones de producción, y logística. El presente trabajo tiene como objetivo verificar si los productores, exportadores e importadores de fruta están haciendo uso de los conceptos de gestión de calidad con el fin de reducir los riesgos y costos de transacción. Como método de investigación, entrevistas semi-estructuradas se realizaron en Brasil y en Reino Unido. El contenido de las preguntas de la entrevista semi-estructurada se determinó con base en la revisión de la literatura del TCE, el comercio internacional de frutas y gestión de calidad. Los temas investigados fueron: Las actividades técnicas realizadas por las organizaciones que operan en el comercio de frutas, los principales tipos de clientes comerciales ( socios) de la empresa, la naturaleza de las relaciones de tipo de mercado seguida por la empresa, el nivel de los problemas de calidad percibida por los la empresa, y las estrategias de gestión de calidad adoptados por la empresa. Los resultados de las entrevistas apoyan la idea de que la conciencia de calidad es fundamental en el comercio de frutas. La investigación demostró que la mayoría de las empresas no perciben como un problema, los diversos parámetros que afectan a la calidad del producto final. Los resultados sugieren que las empresas que no son capaces de manejar los problemas de calidad satisfactoriamente encuentran poco lugar en el comercio de frutas. Conceptos de gestión de calidad son empleadas comúnmente para garantizar las especificaciones del producto y de la racionalidad en los procesos de operación contribuyendo con la reducción de los costos de las transacciones entre las partes de la transacción.A fruta é um produto altamente perecível, suscetível a riscos biológicos, físicos e químicos. Tais riscos são agravados quando os frutos são transacionados no mercado internacional. Neste caso, os fornecedores e compradores de frutas frutos estão expostos a elevados custos de transação, uma vez que ambos os lados precisam lidar com questões como as especificações do produto, o processamento pós-colheita e logística. A gestão da qualidade pode ser empregada a fim de organizar toda a produção, processamento e operações de logística. O presente trabalho tem o objetivo de verificar se os produtores, exportadores e importadores de frutas estão fazendo uso de conceitos de gestão da qualidade a fim de reduzir riscos e custos de transação. Como método de investigação, foi realizado uma pesquisa no Brasil e no Reino Unido utilizando entrevistas semi-estruturadas. O conteúdo das perguntas da entrevista semi-estruturada foi determinado com base na revisão da literatura sobre ECT, sobre comércio internacional de frutas e sobre gestão da qualidade. Os temas investigados foram: as atividades técnicas realizadas pelas organizações que operam no comércio de frutas, os principais tipos de clientes comerciais (parceiros) da empresa, a natureza das relações do tipo mercado mantidas pela empresa, o nível de problemas de qualidade percebida pelas empresas, e as estratégias de gestão de qualidade adotados pelas empresas envolvidas. Estes temas serviram como referência para a elaboração das principais questões e das questões secundárias decorrentes. Eles também deram a direção, para possíveis perguntas exploratórias. Os resultados da pesquisa dá suporte a ideia de que a gestão da qualidade é fundamental no comércio de frutas. A maioria das empresas abordadas não indicaram perceber como problemáticos e dos vários parâmetros que afetam a qualidade do produto final. Os resultados sugerem que as empresas que são incapazes de lidar com questões de qualidade de maneira satisfatória encontram pouco espaço no comércio de frutas. Conceitos de gestão da qualidade são muito utilizados para garantir as especificidades do produto e a racionalidade nos processos de operação e por fazê-lo, contribui para reduzir custos de transação neste tipo de comércio.Editora Mackenzie2013-11-11info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionAvaliado por ParesSurveyapplication/pdfhttps://editorarevistas.mackenzie.br/index.php/RAM/article/view/2595Revista de Administração Mackenzie; Vol. 15 No. 1 (2014)Revista de Administração Mackenzie; Vol. 15 Núm. 1 (2014)Revista de Administração Mackenzie (Mackenzie Management Review); v. 15 n. 1 (2014)1678-69711518-6776reponame:RAM. Revista de Administração Mackenzieinstname:Universidade Presbiteriana Mackenzie (MACKENZIE)instacron:MACKENZIEenghttps://editorarevistas.mackenzie.br/index.php/RAM/article/view/2595/4630Copyright (c) 2015 Revista de Administração Mackenzieinfo:eu-repo/semantics/openAccessCarvalho, José MárcioThomé, Karim MariniLeitão, Fabrício Oliveira2014-02-17T13:19:03Zoai:ojs.editorarevistas.mackenzie.br:article/2595Revistahttps://editorarevistas.mackenzie.br/index.php/RAM/PUBhttps://editorarevistas.mackenzie.br/index.php/RAM/oairevista.adm@mackenzie.br1678-69711518-6776opendoar:2024-04-19T17:00:44.292683RAM. Revista de Administração Mackenzie - Universidade Presbiteriana Mackenzie (MACKENZIE)false |
dc.title.none.fl_str_mv |
Quality Management as a Resource of Transaction Costs Reduction: Empirical Inputs from the Fruit International Trade Gestión de la Calidad como Recurso para Reducir el Costo de Transacción: Evidencia Empírica en el Comercio Internacional de Frutas Gestão da Qualidade como um Recurso para Reduzir os Custos de Transação: Evidências Empíricas no Comércio Internacional de Frutas |
title |
Quality Management as a Resource of Transaction Costs Reduction: Empirical Inputs from the Fruit International Trade |
spellingShingle |
Quality Management as a Resource of Transaction Costs Reduction: Empirical Inputs from the Fruit International Trade Carvalho, José Márcio Transaction Costs Economy Qualitative Management British-Brazilian Trade. |
title_short |
Quality Management as a Resource of Transaction Costs Reduction: Empirical Inputs from the Fruit International Trade |
title_full |
Quality Management as a Resource of Transaction Costs Reduction: Empirical Inputs from the Fruit International Trade |
title_fullStr |
Quality Management as a Resource of Transaction Costs Reduction: Empirical Inputs from the Fruit International Trade |
title_full_unstemmed |
Quality Management as a Resource of Transaction Costs Reduction: Empirical Inputs from the Fruit International Trade |
title_sort |
Quality Management as a Resource of Transaction Costs Reduction: Empirical Inputs from the Fruit International Trade |
author |
Carvalho, José Márcio |
author_facet |
Carvalho, José Márcio Thomé, Karim Marini Leitão, Fabrício Oliveira |
author_role |
author |
author2 |
Thomé, Karim Marini Leitão, Fabrício Oliveira |
author2_role |
author author |
dc.contributor.author.fl_str_mv |
Carvalho, José Márcio Thomé, Karim Marini Leitão, Fabrício Oliveira |
dc.subject.por.fl_str_mv |
Transaction Costs Economy Qualitative Management British-Brazilian Trade. |
topic |
Transaction Costs Economy Qualitative Management British-Brazilian Trade. |
description |
Fruit is a highly perishable product, suitable to biological, physical and chemical hazards. All these risks are higher when fruit are transacted in international trade. In this case fruit suppliers and fruit buyers are exposed to elevated transaction costs, since both sides need to deal with questions like product specifications, post-harvest processing and logistics. Quality management can be employed in order to organize all production, processing and logistics operations. In this paper the aim was to verify if producers, exporters and importers of fruit are making use of quality management concepts in order to reduce risks and transaction costs. As investigation method, semi-structured interviews were conducted in Brazil and UK. The content of the semi-structured interview questions was determined based on the literature review of TCE, the international fruit trade and quality management. The questions were carefully chosen to reveal the factors which are determinant for the configuration of transaction arrangements in the fruit trade. The topics investigated were: The technical activities performed by the organisations operating in the fruit commerce; The main types of commercial clients (partners) of the firm; The nature of the market type relations maintained by the firm; The level of quality problems perceived by the firm; and The quality management strategies adopted by the firm. These topics served as the foundation for the elaboration of the main questions and the probe questions. They also gave the direction, for possible follow-up questions. The results of the interviews support the idea that quality consciousness is fundamental in the fruit trade. The majority of companies approached in the research were shown not to perceive as a problem, the several parameters that affect the quality of the final product. In other words, the results suggest that firms that are incapable of handling quality issues satisfactorily find little place in the fruit trade. Quality management concepts are commonly employed in order to guarantee product specifications and rationality in the operation processes and by doing so, it contributes to reduce transactions costs between the trading parties. |
publishDate |
2013 |
dc.date.none.fl_str_mv |
2013-11-11 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Avaliado por Pares Survey |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://editorarevistas.mackenzie.br/index.php/RAM/article/view/2595 |
url |
https://editorarevistas.mackenzie.br/index.php/RAM/article/view/2595 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
https://editorarevistas.mackenzie.br/index.php/RAM/article/view/2595/4630 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2015 Revista de Administração Mackenzie info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2015 Revista de Administração Mackenzie |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Editora Mackenzie |
publisher.none.fl_str_mv |
Editora Mackenzie |
dc.source.none.fl_str_mv |
Revista de Administração Mackenzie; Vol. 15 No. 1 (2014) Revista de Administração Mackenzie; Vol. 15 Núm. 1 (2014) Revista de Administração Mackenzie (Mackenzie Management Review); v. 15 n. 1 (2014) 1678-6971 1518-6776 reponame:RAM. Revista de Administração Mackenzie instname:Universidade Presbiteriana Mackenzie (MACKENZIE) instacron:MACKENZIE |
instname_str |
Universidade Presbiteriana Mackenzie (MACKENZIE) |
instacron_str |
MACKENZIE |
institution |
MACKENZIE |
reponame_str |
RAM. Revista de Administração Mackenzie |
collection |
RAM. Revista de Administração Mackenzie |
repository.name.fl_str_mv |
RAM. Revista de Administração Mackenzie - Universidade Presbiteriana Mackenzie (MACKENZIE) |
repository.mail.fl_str_mv |
revista.adm@mackenzie.br |
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1796794717498769408 |