Reciprocidade entre indivíduo e organização e seus impactos sobre a satisfação e o comprometimento
Autor(a) principal: | |
---|---|
Data de Publicação: | 2003 |
Tipo de documento: | Dissertação |
Idioma: | por |
Título da fonte: | Biblioteca Digital de Teses e Dissertações da METODISTA |
Texto Completo: | http://tede.metodista.br/jspui/handle/tede/2033 |
Resumo: | Individual-organization reciprocity and affectivity are two phenomena present in organizational life and which have become research topics in the field of studies of organizational behavior. This study aimed to reinforce the empirical evidence about the relationships between individual-organization exchange cognitions and affectivity in the work context. For this purpose, five hypotheses inspired by an unprecedented study developed by Siqueira (2002b) were submitted to the empirical test. We counted on the use of a questionnaire composed of five validated scales, referring to the study variables, which assessed perception of organizational support (PSO), perception of organizational reciprocity (PRO), normative organizational commitment (CON), job satisfaction ( STR) and affective organizational commitment (COA). 275 professionals participated, 183 belonging to the administrative sector and 92 to the administrative-academic sector of a Higher Education Institution, located in the Greater ABCD Paulista region and located in the state of São Paulo. The study participants had an average age of 32 years, the majority (58.2%) being female, with higher education (39.6%) and average working time in the organization for four years. The collected data were organized in an electronic database for statistical treatment, when the SPSS (Statistical Package for the Social Scienses) application was used. Descriptive analyzes of the variables and analyzes of correlation and multiple regression were performed for the tests of the five hypotheses. All hypotheses have been confirmed. It is concluded, then, that the present study reinforces the propositions of Siqueira (2002b) about the pertinence of considering the three analyzed concepts (PSO, PRO AND CON) as part of the mental reciprocity scheme. Still, the results of the study reaffirm the evidence about the predictive capacity of the EMR on job satisfaction and affective organizational commitment. Finally, the data analysis points to the perception of organizational support as being the cognitive component of EMR with the greatest power of influence on job satisfaction and affective organizational commitment. Therefore, cognitions about social exchange relationships with organizations precede satisfaction and affective commitment, which, in turn, are important factors in favor of the organization, contributing to its effectiveness (AU) |
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Siqueira, Mirlene Maria MartinsLeite, Andrea Duarte de Souza Correa2021-01-27T20:38:22Z2003-11-25Leite, Andrea Duarte de Souza Correa. Reciprocidade entre indivíduo e organização e seus impactos sobre a satisfação e o comprometimento. 2003. 105 folhas. Dissertação( Administracao) - Universidade Metodista de Sao Paulo, Sao Bernardo do Campo.http://tede.metodista.br/jspui/handle/tede/2033Individual-organization reciprocity and affectivity are two phenomena present in organizational life and which have become research topics in the field of studies of organizational behavior. This study aimed to reinforce the empirical evidence about the relationships between individual-organization exchange cognitions and affectivity in the work context. For this purpose, five hypotheses inspired by an unprecedented study developed by Siqueira (2002b) were submitted to the empirical test. We counted on the use of a questionnaire composed of five validated scales, referring to the study variables, which assessed perception of organizational support (PSO), perception of organizational reciprocity (PRO), normative organizational commitment (CON), job satisfaction ( STR) and affective organizational commitment (COA). 275 professionals participated, 183 belonging to the administrative sector and 92 to the administrative-academic sector of a Higher Education Institution, located in the Greater ABCD Paulista region and located in the state of São Paulo. The study participants had an average age of 32 years, the majority (58.2%) being female, with higher education (39.6%) and average working time in the organization for four years. The collected data were organized in an electronic database for statistical treatment, when the SPSS (Statistical Package for the Social Scienses) application was used. Descriptive analyzes of the variables and analyzes of correlation and multiple regression were performed for the tests of the five hypotheses. All hypotheses have been confirmed. It is concluded, then, that the present study reinforces the propositions of Siqueira (2002b) about the pertinence of considering the three analyzed concepts (PSO, PRO AND CON) as part of the mental reciprocity scheme. Still, the results of the study reaffirm the evidence about the predictive capacity of the EMR on job satisfaction and affective organizational commitment. Finally, the data analysis points to the perception of organizational support as being the cognitive component of EMR with the greatest power of influence on job satisfaction and affective organizational commitment. Therefore, cognitions about social exchange relationships with organizations precede satisfaction and affective commitment, which, in turn, are important factors in favor of the organization, contributing to its effectiveness (AU)Reciprocidade indivíduo-organização e afetividade são dois fenômenos presentes na vida organizacional e que se tornaram tópicos de pesquisa no campo de estudos do comportamento organizacional. Esse estudo teve como objetivo reforçar as evidências empíricas acerca das relações entre cognições de troca indivíduo-organização e afetividade no contexto de trabalho. Para tanto, foram submetidas à teste empírico cinco hipóteses inspiradas em um estudo inédito desenvolvido por Siqueira (2002b). Contou-se com a utilização de um questionário composto por cinco escalas validadas, referentes as variáveis do estudo, que avaliaram percepção de suporte organizacional (PSO), percepção de reciprocidade organizacional (PRO), comprometimento organizacional normativo (CON), satisfação no trabalho (STR) e comprometimento organizacional afetivo (COA). Participaram 275 profissionais, sendo 183 pertencentes ao setor administrativo e 92 ao setor administrativo-acadêmico de uma Instituição de Ensino Superior, situada na região do Grande ABCD Paulista e com inserção no estado de São Paulo. OS participantes do estudo tinham idade média de 32 anos, sendo a maioria (58,2%) do sexo feminino, com escolaridade em nível superior (39,6%) e tempo médio de trabalho na organização de quatro anos. Os dados coletados foram organizados em um banco de dados eletrônico para tratamento estatístico, quando se utilizou o aplicativo SPSS (Statistical Package for the Social Scienses). Foram realizadas análises descritivas das variáveis e análises de correlação e de regressão múltipla para os testes das cinco hipóteses. Todas as hipóteses foram confirmadas. Conclui-se então, que o presente estudo reforça as proposições de Siqueira (2002b) acerca da pertinência de se considerar os três conceitos analisados (PSO, PRO E CON) como integrantes do esquema mental de reciprocidade. Ainda, os resultados do estudo reafirmam as evidências acerca da capacidade preditiva do EMR sobre satisfação no trabalho e comprometimento organizacional afetivo. Por fim, a análise dos dados aponta percepção de suporte organizacional como sendo o componente cognitivo do EMR com maior poder de influência sobre satisfação no trabalho e comprometimento organizacional afetivo. Portanto, cognições acerca das relações de troca social com organizações antecedem satisfação e comprometimento afetivo que, por sua vez, são importantes fatores a favor da organização, contribuindo para sua efetividade(AU)Submitted by Noeme Timbo (noeme.timbo@metodista.br) on 2021-01-27T20:38:22Z No. of bitstreams: 1 Andrea Duarte de Souza Correa ....pdf: 257317 bytes, checksum: f0f416de8fbcd0ffe9ae73588eab9cac (MD5)Made available in DSpace on 2021-01-27T20:38:22Z (GMT). No. of bitstreams: 1 Andrea Duarte de Souza Correa ....pdf: 257317 bytes, checksum: f0f416de8fbcd0ffe9ae73588eab9cac (MD5) Previous issue date: 2003-11-25application/pdfporUniversidade Metodista de Sao PauloAdministracaoIMSBrasilAdministracao::Programa de Pos Graduacao em Administracaosatisfação; reciprocidade; comportamento organizacionalsatisfaction; reciprocity; organizational behaviorCIENCIAS SOCIAIS APLICADAS::ADMINISTRACAOReciprocidade entre indivíduo e organização e seus impactos sobre a satisfação e o comprometimentoReciprocity between individual and organization and its impacts on satisfaction and commitmentinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesis7214213506195676185500500600-83052272698130930768024035432632778221info:eu-repo/semantics/openAccessreponame:Biblioteca Digital de Teses e Dissertações da METODISTAinstname:Universidade Metodista de São Paulo (METODISTA)instacron:METODISTAORIGINALAndrea Duarte de Souza Correa ....pdfAndrea Duarte de Souza Correa ....pdfapplication/pdf257317http://tede.metodista.br/jspui/bitstream/tede/2033/2/Andrea+Duarte+de+Souza+Correa+....pdff0f416de8fbcd0ffe9ae73588eab9cacMD52LICENSElicense.txtlicense.txttext/plain; charset=utf-82165http://tede.metodista.br/jspui/bitstream/tede/2033/1/license.txtbd3efa91386c1718a7f26a329fdcb468MD51tede/20332021-01-27 18:38:23.004oai:tahbit.umesp.edu.dti: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Biblioteca Digital de Teses e Dissertaçõeshttp://tede.metodista.br/jspui/http://tede.metodista.br/oai/requestbiblioteca@metodista.br||erick.roberto@metodista.bropendoar:2021-01-27T20:38:23Biblioteca Digital de Teses e Dissertações da METODISTA - Universidade Metodista de São Paulo (METODISTA)false |
dc.title.por.fl_str_mv |
Reciprocidade entre indivíduo e organização e seus impactos sobre a satisfação e o comprometimento |
dc.title.alternative.eng.fl_str_mv |
Reciprocity between individual and organization and its impacts on satisfaction and commitment |
title |
Reciprocidade entre indivíduo e organização e seus impactos sobre a satisfação e o comprometimento |
spellingShingle |
Reciprocidade entre indivíduo e organização e seus impactos sobre a satisfação e o comprometimento Leite, Andrea Duarte de Souza Correa satisfação; reciprocidade; comportamento organizacional satisfaction; reciprocity; organizational behavior CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO |
title_short |
Reciprocidade entre indivíduo e organização e seus impactos sobre a satisfação e o comprometimento |
title_full |
Reciprocidade entre indivíduo e organização e seus impactos sobre a satisfação e o comprometimento |
title_fullStr |
Reciprocidade entre indivíduo e organização e seus impactos sobre a satisfação e o comprometimento |
title_full_unstemmed |
Reciprocidade entre indivíduo e organização e seus impactos sobre a satisfação e o comprometimento |
title_sort |
Reciprocidade entre indivíduo e organização e seus impactos sobre a satisfação e o comprometimento |
author |
Leite, Andrea Duarte de Souza Correa |
author_facet |
Leite, Andrea Duarte de Souza Correa |
author_role |
author |
dc.contributor.advisor1.fl_str_mv |
Siqueira, Mirlene Maria Martins |
dc.contributor.author.fl_str_mv |
Leite, Andrea Duarte de Souza Correa |
contributor_str_mv |
Siqueira, Mirlene Maria Martins |
dc.subject.por.fl_str_mv |
satisfação; reciprocidade; comportamento organizacional |
topic |
satisfação; reciprocidade; comportamento organizacional satisfaction; reciprocity; organizational behavior CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO |
dc.subject.eng.fl_str_mv |
satisfaction; reciprocity; organizational behavior |
dc.subject.cnpq.fl_str_mv |
CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO |
description |
Individual-organization reciprocity and affectivity are two phenomena present in organizational life and which have become research topics in the field of studies of organizational behavior. This study aimed to reinforce the empirical evidence about the relationships between individual-organization exchange cognitions and affectivity in the work context. For this purpose, five hypotheses inspired by an unprecedented study developed by Siqueira (2002b) were submitted to the empirical test. We counted on the use of a questionnaire composed of five validated scales, referring to the study variables, which assessed perception of organizational support (PSO), perception of organizational reciprocity (PRO), normative organizational commitment (CON), job satisfaction ( STR) and affective organizational commitment (COA). 275 professionals participated, 183 belonging to the administrative sector and 92 to the administrative-academic sector of a Higher Education Institution, located in the Greater ABCD Paulista region and located in the state of São Paulo. The study participants had an average age of 32 years, the majority (58.2%) being female, with higher education (39.6%) and average working time in the organization for four years. The collected data were organized in an electronic database for statistical treatment, when the SPSS (Statistical Package for the Social Scienses) application was used. Descriptive analyzes of the variables and analyzes of correlation and multiple regression were performed for the tests of the five hypotheses. All hypotheses have been confirmed. It is concluded, then, that the present study reinforces the propositions of Siqueira (2002b) about the pertinence of considering the three analyzed concepts (PSO, PRO AND CON) as part of the mental reciprocity scheme. Still, the results of the study reaffirm the evidence about the predictive capacity of the EMR on job satisfaction and affective organizational commitment. Finally, the data analysis points to the perception of organizational support as being the cognitive component of EMR with the greatest power of influence on job satisfaction and affective organizational commitment. Therefore, cognitions about social exchange relationships with organizations precede satisfaction and affective commitment, which, in turn, are important factors in favor of the organization, contributing to its effectiveness (AU) |
publishDate |
2003 |
dc.date.issued.fl_str_mv |
2003-11-25 |
dc.date.accessioned.fl_str_mv |
2021-01-27T20:38:22Z |
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publishedVersion |
dc.identifier.citation.fl_str_mv |
Leite, Andrea Duarte de Souza Correa. Reciprocidade entre indivíduo e organização e seus impactos sobre a satisfação e o comprometimento. 2003. 105 folhas. Dissertação( Administracao) - Universidade Metodista de Sao Paulo, Sao Bernardo do Campo. |
dc.identifier.uri.fl_str_mv |
http://tede.metodista.br/jspui/handle/tede/2033 |
identifier_str_mv |
Leite, Andrea Duarte de Souza Correa. Reciprocidade entre indivíduo e organização e seus impactos sobre a satisfação e o comprometimento. 2003. 105 folhas. Dissertação( Administracao) - Universidade Metodista de Sao Paulo, Sao Bernardo do Campo. |
url |
http://tede.metodista.br/jspui/handle/tede/2033 |
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por |
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por |
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openAccess |
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Universidade Metodista de Sao Paulo |
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IMS |
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Brasil |
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Universidade Metodista de Sao Paulo |
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