A percep????o de jovens da gera????o digital quanto ao suporte ao trabalho oferecido pela organiza????o
Autor(a) principal: | |
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Data de Publicação: | 2014 |
Tipo de documento: | Tese |
Idioma: | por |
Título da fonte: | Biblioteca Digital de Teses e Dissertações da Uninove |
Texto Completo: | http://bibliotecatede.uninove.br/handle/tede/1596 |
Resumo: | In the organizational environment, social changes caused by access to Information Technology resources influence the production processes, specifically in the form of work and the way of seeing and interpreting work. The entry of young people into the labor market has presented a scenario of instability, dissatisfaction, and new behaviors in the procedures proposed by organizations that expect more commitment by the young employees. Currently, young people seek personal job satisfaction, self-realization, and recognition, which were less frequent behaviors in earlier generations (Twenge, 2010). The literature reports that these young people are creative, ambitious, and interested in people and groups (Tapscott, 2010). According to some authors, relational bonds (Eisner, 2005) and the role of leadership (Lipkin; Perrymore, 2009) have emerged as key factors for the stability of the young in the organization. This study aims to identify the perception of the young, digital generation on the support work offered by the organization. For that, the constructs of Perceived Organizational Support (POS) and Perceived Social Support (PSS) were studied. In this research a survey was used, replicating the questionnaires by Siqueira (2009). The study sample was composed of young, lower middle class, college students, who already work or have professional experience. The data collected in the survey were tabulated and processed by the PLS software. The Organizational Support construct was altered to identify variables that relate to the welfare of the employee, job satisfaction, the physical and environmental conditions of work, and the company's availability to assist the employee in case of need. The construct Social Support, the factor about the perception of the young regarding communication, was kept with just a small adjustment. The proposed changes in the organization of the Social Support construct suggest that respondents are less concerned about the factors that involve relationships with team members and the resources offered by companies for development of the work, and more concerned with information and communication. These areas are significant and valued factors by young people in their working environment. |
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Martens, Cristina Dai Pr??Martens, Cristina Dai Pr??Silveira, Am??liaSilva, DirceuDomenico, Silvia Marcia Russo deOliva, Eduardo de Camargohttp://lattes.cnpq.br/8334122614093237Pinho, Magda Sales2017-04-05T15:05:20Z2014-12-15Pinho, Magda Sales. A percep????o de jovens da gera????o digital quanto ao suporte ao trabalho oferecido pela organiza????o. 2014. 131 f. Tese( Programa de P??s-Gradua????o em Administra????o) - Universidade Nove de Julho, S??o Paulo.http://bibliotecatede.uninove.br/handle/tede/1596In the organizational environment, social changes caused by access to Information Technology resources influence the production processes, specifically in the form of work and the way of seeing and interpreting work. The entry of young people into the labor market has presented a scenario of instability, dissatisfaction, and new behaviors in the procedures proposed by organizations that expect more commitment by the young employees. Currently, young people seek personal job satisfaction, self-realization, and recognition, which were less frequent behaviors in earlier generations (Twenge, 2010). The literature reports that these young people are creative, ambitious, and interested in people and groups (Tapscott, 2010). According to some authors, relational bonds (Eisner, 2005) and the role of leadership (Lipkin; Perrymore, 2009) have emerged as key factors for the stability of the young in the organization. This study aims to identify the perception of the young, digital generation on the support work offered by the organization. For that, the constructs of Perceived Organizational Support (POS) and Perceived Social Support (PSS) were studied. In this research a survey was used, replicating the questionnaires by Siqueira (2009). The study sample was composed of young, lower middle class, college students, who already work or have professional experience. The data collected in the survey were tabulated and processed by the PLS software. The Organizational Support construct was altered to identify variables that relate to the welfare of the employee, job satisfaction, the physical and environmental conditions of work, and the company's availability to assist the employee in case of need. The construct Social Support, the factor about the perception of the young regarding communication, was kept with just a small adjustment. The proposed changes in the organization of the Social Support construct suggest that respondents are less concerned about the factors that involve relationships with team members and the resources offered by companies for development of the work, and more concerned with information and communication. These areas are significant and valued factors by young people in their working environment.No ambiente organizacional, as transforma????es decorrentes das mudan??as sociais proporcionadas pelo acesso aos recursos da Tecnologia da Informa????o (TI) ocorrem nos processos de produ????o, na forma de trabalhar e na maneira de ver e interpretar o trabalho. Entretanto, o ingresso de jovens no mercado de trabalho tem apresentado um cen??rio de instabilidade, insatisfa????o e comportamentos novos frente aos procedimentos propostos pelas organiza????es, que esperam mais comprometimento por parte dos jovens empregados. Atualmente, os jovens buscam a satisfa????o pessoal no trabalho, autorrealiza????o e o reconhecimento, comportamento menos frequente em gera????es anteriores. (Twenge, 2010). A literatura informa que estes jovens s??o pessoas criativas, ambiciosas, interessadas pelas pessoas e pelos grupos (Tapscott, 2010). Segundo alguns autores, os v??nculos relacionais (Eisner, 2005) e o papel da lideran??a (Lipkin; Perrymore, 2009) t??m se mostrado fatores fundamentais para a estabilidade do jovem na organiza????o. Este estudo tem por objetivo identificar a percep????o do jovem da gera????o digital sobre o suporte ao trabalho oferecido pela organiza????o. Para atingir esse objetivo, foram estudados os constructos de Percep????o do Suporte Organizacional (PSO) e Percep????o do Suporte Social (PSS). A pesquisa de campo utilizou uma pesquisa survey, replicando os question??rios de Siqueira (2009). A popula????o estudada foi composta por jovens estudantes universit??rios de classe m??dia baixa, que j?? trabalham ou tiveram uma experi??ncia profissional. Os dados levantados na pesquisa foram tabulados e processados por meio do software PLS - (Partial Least Square). Os resultados mostraram que o constructo Suporte Organizacional sofreu altera????o e manteve vari??veis que se relacionam ao bem estar do empregado, satisfa????o com o trabalho, condi????es f??sicas e ambientais de trabalho e disponibilidade da empresa em ajudar o empregado, em caso de necessidade. No constructo Suporte Social, foi mantido, quase sem altera????es, o fator acerca da percep????o do jovem sobre a comunica????o. As altera????es propostas na organiza????o do constructo Suporte Social sugerem que os respondentes s??o pouco preocupados com os fatores que envolvem relacionamento com os integrantes da equipe e com os recursos ofertados pelas empresas para desenvolvimento dos trabalhos. A informa????o e a comunica????o s??o fatores significativos e valorizados pelos jovens em seu ambiente de trabalho.Submitted by Nadir Basilio (nadirsb@uninove.br) on 2017-04-05T15:05:19Z No. of bitstreams: 1 Magda Sales Pinho.pdf: 1694833 bytes, checksum: a49d6b223e20ae622fcca7ac026eea6e (MD5)Made available in DSpace on 2017-04-05T15:05:20Z (GMT). No. of bitstreams: 1 Magda Sales Pinho.pdf: 1694833 bytes, checksum: a49d6b223e20ae622fcca7ac026eea6e (MD5) Previous issue date: 2014-12-15application/pdfporUniversidade Nove de JulhoPrograma de P??s-Gradua????o em Administra????oUNINOVEBrasilAdministra????ogera????o ynascidos digitaispercep????o do suporte organizacionalpercep????o do suporte socialpercep????o do suporte ao trabalhogeneration yborn digitalperceived organizational supportperceived social supportperception of work supportCIENCIAS SOCIAIS APLICADAS::ADMINISTRACAOA percep????o de jovens da gera????o digital quanto ao suporte ao trabalho oferecido pela organiza????oThe perception of young digital generation and to support the work offered by the organizationinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/doctoralThesis8024035432632778221600info:eu-repo/semantics/openAccessreponame:Biblioteca Digital de Teses e Dissertações da Uninoveinstname:Universidade Nove de Julho (UNINOVE)instacron:UNINOVEORIGINALMagda Sales Pinho.pdfMagda Sales Pinho.pdfapplication/pdf1694833http://localhost:8080/tede/bitstream/tede/1596/2/Magda+Sales+Pinho.pdfa49d6b223e20ae622fcca7ac026eea6eMD52LICENSElicense.txtlicense.txttext/plain; charset=utf-82165http://localhost:8080/tede/bitstream/tede/1596/1/license.txtbd3efa91386c1718a7f26a329fdcb468MD51tede/15962017-04-05 12:05:20.026oai:localhost:tede/1596Tk9UQTogQ09MT1FVRSBBUVVJIEEgU1VBIFBSPz9QUklBIExJQ0VOPz9BCkVzdGEgbGljZW4/P2EgZGUgZXhlbXBsbyA/PyBmb3JuZWNpZGEgYXBlbmFzIHBhcmEgZmlucyBpbmZvcm1hdGl2b3MuCgpMSUNFTj8/QSBERSBESVNUUklCVUk/Pz8/TyBOPz9PLUVYQ0xVU0lWQQoKQ29tIGEgYXByZXNlbnRhPz8/P28gZGVzdGEgbGljZW4/P2EsIHZvYz8/IChvIGF1dG9yIChlcykgb3UgbyB0aXR1bGFyIGRvcyBkaXJlaXRvcyBkZSBhdXRvcikgY29uY2VkZSA/PyBVbml2ZXJzaWRhZGUgClhYWCAoU2lnbGEgZGEgVW5pdmVyc2lkYWRlKSBvIGRpcmVpdG8gbj8/by1leGNsdXNpdm8gZGUgcmVwcm9kdXppciwgIHRyYWR1emlyIChjb25mb3JtZSBkZWZpbmlkbyBhYmFpeG8pLCBlL291IApkaXN0cmlidWlyIGEgc3VhIHRlc2Ugb3UgZGlzc2VydGE/Pz8/byAoaW5jbHVpbmRvIG8gcmVzdW1vKSBwb3IgdG9kbyBvIG11bmRvIG5vIGZvcm1hdG8gaW1wcmVzc28gZSBlbGV0cj8/bmljbyBlIAplbSBxdWFscXVlciBtZWlvLCBpbmNsdWluZG8gb3MgZm9ybWF0b3MgPz91ZGlvIG91IHY/P2Rlby4KClZvYz8/IGNvbmNvcmRhIHF1ZSBhIFNpZ2xhIGRlIFVuaXZlcnNpZGFkZSBwb2RlLCBzZW0gYWx0ZXJhciBvIGNvbnRlPz9kbywgdHJhbnNwb3IgYSBzdWEgdGVzZSBvdSBkaXNzZXJ0YT8/Pz9vIApwYXJhIHF1YWxxdWVyIG1laW8gb3UgZm9ybWF0byBwYXJhIGZpbnMgZGUgcHJlc2VydmE/Pz8/by4KClZvYz8/IHRhbWI/P20gY29uY29yZGEgcXVlIGEgU2lnbGEgZGUgVW5pdmVyc2lkYWRlIHBvZGUgbWFudGVyIG1haXMgZGUgdW1hIGM/P3BpYSBhIHN1YSB0ZXNlIG91IApkaXNzZXJ0YT8/Pz9vIHBhcmEgZmlucyBkZSBzZWd1cmFuPz9hLCBiYWNrLXVwIGUgcHJlc2VydmE/Pz8/by4KClZvYz8/IGRlY2xhcmEgcXVlIGEgc3VhIHRlc2Ugb3UgZGlzc2VydGE/Pz8/byA/PyBvcmlnaW5hbCBlIHF1ZSB2b2M/PyB0ZW0gbyBwb2RlciBkZSBjb25jZWRlciBvcyBkaXJlaXRvcyBjb250aWRvcyAKbmVzdGEgbGljZW4/P2EuIFZvYz8/IHRhbWI/P20gZGVjbGFyYSBxdWUgbyBkZXA/P3NpdG8gZGEgc3VhIHRlc2Ugb3UgZGlzc2VydGE/Pz8/byBuPz9vLCBxdWUgc2VqYSBkZSBzZXUgCmNvbmhlY2ltZW50bywgaW5mcmluZ2UgZGlyZWl0b3MgYXV0b3JhaXMgZGUgbmluZ3U/P20uCgpDYXNvIGEgc3VhIHRlc2Ugb3UgZGlzc2VydGE/Pz8/byBjb250ZW5oYSBtYXRlcmlhbCBxdWUgdm9jPz8gbj8/byBwb3NzdWkgYSB0aXR1bGFyaWRhZGUgZG9zIGRpcmVpdG9zIGF1dG9yYWlzLCB2b2M/PyAKZGVjbGFyYSBxdWUgb2J0ZXZlIGEgcGVybWlzcz8/byBpcnJlc3RyaXRhIGRvIGRldGVudG9yIGRvcyBkaXJlaXRvcyBhdXRvcmFpcyBwYXJhIGNvbmNlZGVyID8/IFNpZ2xhIGRlIFVuaXZlcnNpZGFkZSAKb3MgZGlyZWl0b3MgYXByZXNlbnRhZG9zIG5lc3RhIGxpY2VuPz9hLCBlIHF1ZSBlc3NlIG1hdGVyaWFsIGRlIHByb3ByaWVkYWRlIGRlIHRlcmNlaXJvcyBlc3Q/PyBjbGFyYW1lbnRlIAppZGVudGlmaWNhZG8gZSByZWNvbmhlY2lkbyBubyB0ZXh0byBvdSBubyBjb250ZT8/ZG8gZGEgdGVzZSBvdSBkaXNzZXJ0YT8/Pz9vIG9yYSBkZXBvc2l0YWRhLgoKQ0FTTyBBIFRFU0UgT1UgRElTU0VSVEE/Pz8/TyBPUkEgREVQT1NJVEFEQSBURU5IQSBTSURPIFJFU1VMVEFETyBERSBVTSBQQVRST0M/P05JTyBPVSAKQVBPSU8gREUgVU1BIEFHPz9OQ0lBIERFIEZPTUVOVE8gT1UgT1VUUk8gT1JHQU5JU01PIFFVRSBOPz9PIFNFSkEgQSBTSUdMQSBERSAKVU5JVkVSU0lEQURFLCBWT0M/PyBERUNMQVJBIFFVRSBSRVNQRUlUT1UgVE9ET1MgRSBRVUFJU1FVRVIgRElSRUlUT1MgREUgUkVWSVM/P08gQ09NTyAKVEFNQj8/TSBBUyBERU1BSVMgT0JSSUdBPz8/P0VTIEVYSUdJREFTIFBPUiBDT05UUkFUTyBPVSBBQ09SRE8uCgpBIFNpZ2xhIGRlIFVuaXZlcnNpZGFkZSBzZSBjb21wcm9tZXRlIGEgaWRlbnRpZmljYXIgY2xhcmFtZW50ZSBvIHNldSBub21lIChzKSBvdSBvKHMpIG5vbWUocykgZG8ocykgCmRldGVudG9yKGVzKSBkb3MgZGlyZWl0b3MgYXV0b3JhaXMgZGEgdGVzZSBvdSBkaXNzZXJ0YT8/Pz9vLCBlIG4/P28gZmFyPz8gcXVhbHF1ZXIgYWx0ZXJhPz8/P28sIGFsPz9tIGRhcXVlbGFzIApjb25jZWRpZGFzIHBvciBlc3RhIGxpY2VuPz9hLgo=Biblioteca Digital de Teses e Dissertaçõeshttp://bibliotecatede.uninove.br/PRIhttp://bibliotecatede.uninove.br/oai/requestbibliotecatede@uninove.br||bibliotecatede@uninove.bropendoar:2017-04-05T15:05:20Biblioteca Digital de Teses e Dissertações da Uninove - Universidade Nove de Julho (UNINOVE)false |
dc.title.por.fl_str_mv |
A percep????o de jovens da gera????o digital quanto ao suporte ao trabalho oferecido pela organiza????o |
dc.title.alternative.eng.fl_str_mv |
The perception of young digital generation and to support the work offered by the organization |
title |
A percep????o de jovens da gera????o digital quanto ao suporte ao trabalho oferecido pela organiza????o |
spellingShingle |
A percep????o de jovens da gera????o digital quanto ao suporte ao trabalho oferecido pela organiza????o Pinho, Magda Sales gera????o y nascidos digitais percep????o do suporte organizacional percep????o do suporte social percep????o do suporte ao trabalho generation y born digital perceived organizational support perceived social support perception of work support CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO |
title_short |
A percep????o de jovens da gera????o digital quanto ao suporte ao trabalho oferecido pela organiza????o |
title_full |
A percep????o de jovens da gera????o digital quanto ao suporte ao trabalho oferecido pela organiza????o |
title_fullStr |
A percep????o de jovens da gera????o digital quanto ao suporte ao trabalho oferecido pela organiza????o |
title_full_unstemmed |
A percep????o de jovens da gera????o digital quanto ao suporte ao trabalho oferecido pela organiza????o |
title_sort |
A percep????o de jovens da gera????o digital quanto ao suporte ao trabalho oferecido pela organiza????o |
author |
Pinho, Magda Sales |
author_facet |
Pinho, Magda Sales |
author_role |
author |
dc.contributor.advisor1.fl_str_mv |
Martens, Cristina Dai Pr?? |
dc.contributor.referee1.fl_str_mv |
Martens, Cristina Dai Pr?? |
dc.contributor.referee2.fl_str_mv |
Silveira, Am??lia |
dc.contributor.referee3.fl_str_mv |
Silva, Dirceu |
dc.contributor.referee4.fl_str_mv |
Domenico, Silvia Marcia Russo de |
dc.contributor.referee5.fl_str_mv |
Oliva, Eduardo de Camargo |
dc.contributor.authorLattes.fl_str_mv |
http://lattes.cnpq.br/8334122614093237 |
dc.contributor.author.fl_str_mv |
Pinho, Magda Sales |
contributor_str_mv |
Martens, Cristina Dai Pr?? Martens, Cristina Dai Pr?? Silveira, Am??lia Silva, Dirceu Domenico, Silvia Marcia Russo de Oliva, Eduardo de Camargo |
dc.subject.por.fl_str_mv |
gera????o y nascidos digitais percep????o do suporte organizacional percep????o do suporte social percep????o do suporte ao trabalho |
topic |
gera????o y nascidos digitais percep????o do suporte organizacional percep????o do suporte social percep????o do suporte ao trabalho generation y born digital perceived organizational support perceived social support perception of work support CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO |
dc.subject.eng.fl_str_mv |
generation y born digital perceived organizational support perceived social support perception of work support |
dc.subject.cnpq.fl_str_mv |
CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO |
description |
In the organizational environment, social changes caused by access to Information Technology resources influence the production processes, specifically in the form of work and the way of seeing and interpreting work. The entry of young people into the labor market has presented a scenario of instability, dissatisfaction, and new behaviors in the procedures proposed by organizations that expect more commitment by the young employees. Currently, young people seek personal job satisfaction, self-realization, and recognition, which were less frequent behaviors in earlier generations (Twenge, 2010). The literature reports that these young people are creative, ambitious, and interested in people and groups (Tapscott, 2010). According to some authors, relational bonds (Eisner, 2005) and the role of leadership (Lipkin; Perrymore, 2009) have emerged as key factors for the stability of the young in the organization. This study aims to identify the perception of the young, digital generation on the support work offered by the organization. For that, the constructs of Perceived Organizational Support (POS) and Perceived Social Support (PSS) were studied. In this research a survey was used, replicating the questionnaires by Siqueira (2009). The study sample was composed of young, lower middle class, college students, who already work or have professional experience. The data collected in the survey were tabulated and processed by the PLS software. The Organizational Support construct was altered to identify variables that relate to the welfare of the employee, job satisfaction, the physical and environmental conditions of work, and the company's availability to assist the employee in case of need. The construct Social Support, the factor about the perception of the young regarding communication, was kept with just a small adjustment. The proposed changes in the organization of the Social Support construct suggest that respondents are less concerned about the factors that involve relationships with team members and the resources offered by companies for development of the work, and more concerned with information and communication. These areas are significant and valued factors by young people in their working environment. |
publishDate |
2014 |
dc.date.issued.fl_str_mv |
2014-12-15 |
dc.date.accessioned.fl_str_mv |
2017-04-05T15:05:20Z |
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info:eu-repo/semantics/publishedVersion |
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publishedVersion |
dc.identifier.citation.fl_str_mv |
Pinho, Magda Sales. A percep????o de jovens da gera????o digital quanto ao suporte ao trabalho oferecido pela organiza????o. 2014. 131 f. Tese( Programa de P??s-Gradua????o em Administra????o) - Universidade Nove de Julho, S??o Paulo. |
dc.identifier.uri.fl_str_mv |
http://bibliotecatede.uninove.br/handle/tede/1596 |
identifier_str_mv |
Pinho, Magda Sales. A percep????o de jovens da gera????o digital quanto ao suporte ao trabalho oferecido pela organiza????o. 2014. 131 f. Tese( Programa de P??s-Gradua????o em Administra????o) - Universidade Nove de Julho, S??o Paulo. |
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UNINOVE |
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Universidade Nove de Julho |
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