Stakeholders e o desempenho social corporativo de entidades desportivas do terceiro setor: proposta de mensura????o

Detalhes bibliográficos
Autor(a) principal: Santos, Denis Pereira dos
Data de Publicação: 2016
Tipo de documento: Dissertação
Idioma: por
Título da fonte: Biblioteca Digital de Teses e Dissertações da Uninove
Texto Completo: http://bibliotecatede.uninove.br/handle/tede/1391
Resumo: Social work sporting institutions of the third sector lacks indicators that can guide decision-making on the part of the managers of these projects. For the measurement of the performance of an institution can use monetary or non-monetary ways. One of the non-monetary forms are the Corporate Social Performance (CSP) or Corporate Social Performance. The concept of Corporate Social Performance (CSP) is related to how an organization reacts against their social demands. This concept is linked to the stakeholder Theory, because the attention to social demands should be analyzed from the perspective of the key stakeholders of the organization. The aim of this study was to evaluate and compare, through the CSP, the social performance of sports institutions of the third sector that have an emphasis in sports performance, sports participation and sports education. As specific objectives, this study sought to identify the stakeholders of the institutions in the view of managers, sorts them according to their degree of legitimacy and urgency power and measure the degree of meeting the demands of the key stakeholders in these sports institutions, featuring so the CSP. For measurement of the CSP was proposed an evaluation tool adapted to sporting institutions of the third sector, and characterize the types of stakeholders linked to each institution and their needs and attendance or not on the part of managers. Empirical research using three selected analysis units for the three possible cases represent third sector linked to the sport, using semi-structured interview, observation and document analysis, in order to provide a triangulation of the data collected. The institutions studied showed levels of CSP relatively close, with emphasis on the institution of sport participation with score of 138 points in the measuring tool of CSP developed in this research. The study concluded that the managers of sporting institutions of the third sector lack indicators for strategic decision-making and that these institutions are more likely to meet the needs of stakeholders, which mainly are related to the form of sport developed within these institutions.
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spelling Siqueira, Jo??o Paulo Lara dehttp://lattes.cnpq.br/6687009668803720Siqueira, Jo??o Paulo Lara dehttp://lattes.cnpq.br/6687009668803720Kuniyoshi, Marcio ShoitiSantos, Jo??o Manuel Casquinha Malaiahttp://lattes.cnpq.br/9724555442252785Teles, RenatoMazzei, Leandro Carloshttp://lattes.cnpq.br/6222841355609478http://lattes.cnpq.br/4119471266549667Santos, Denis Pereira dos2016-06-07T18:43:18Z2016-03-18Santos, Denis Pereira dos. Stakeholders e o desempenho social corporativo de entidades desportivas do terceiro setor: proposta de mensura????o. 2016. 102 f. Disserta????o( Programa de Mestrado Profissional em Administra????o - Gest??o do Esporte) - Universidade Nove de Julho, S??o Paulo.http://bibliotecatede.uninove.br/handle/tede/1391Social work sporting institutions of the third sector lacks indicators that can guide decision-making on the part of the managers of these projects. For the measurement of the performance of an institution can use monetary or non-monetary ways. One of the non-monetary forms are the Corporate Social Performance (CSP) or Corporate Social Performance. The concept of Corporate Social Performance (CSP) is related to how an organization reacts against their social demands. This concept is linked to the stakeholder Theory, because the attention to social demands should be analyzed from the perspective of the key stakeholders of the organization. The aim of this study was to evaluate and compare, through the CSP, the social performance of sports institutions of the third sector that have an emphasis in sports performance, sports participation and sports education. As specific objectives, this study sought to identify the stakeholders of the institutions in the view of managers, sorts them according to their degree of legitimacy and urgency power and measure the degree of meeting the demands of the key stakeholders in these sports institutions, featuring so the CSP. For measurement of the CSP was proposed an evaluation tool adapted to sporting institutions of the third sector, and characterize the types of stakeholders linked to each institution and their needs and attendance or not on the part of managers. Empirical research using three selected analysis units for the three possible cases represent third sector linked to the sport, using semi-structured interview, observation and document analysis, in order to provide a triangulation of the data collected. The institutions studied showed levels of CSP relatively close, with emphasis on the institution of sport participation with score of 138 points in the measuring tool of CSP developed in this research. The study concluded that the managers of sporting institutions of the third sector lack indicators for strategic decision-making and that these institutions are more likely to meet the needs of stakeholders, which mainly are related to the form of sport developed within these institutions.O trabalho social por parte das institui????es desportivas do terceiro setor carece de indicadores que possam nortear as tomadas de decis??o por parte dos gestores destes projetos. Para a mensura????o do desempenho de uma institui????o podem ser usadas formas monet??rias ou n??o monet??rias. Dentre as formas n??o monet??rias est?? o Corporate Social Performance (CSP) ou Desempenho Social Corporativo. O conceito de Desempenho Social Corporativa (CSP) est?? relacionado a como uma organiza????o reage em rela????o as suas demandas sociais. Esse conceito est?? ligado ?? Teoria dos Stakeholders, pois o atendimento ??s demandas sociais deve ser analisado na perspectiva dos principais stakeholders da organiza????o. O objetivo deste trabalho foi avaliar e comparar, por meio do CSP, o desempenho social das institui????es esportivas do terceiro setor que t??m ??nfase nos esportes de rendimento, esporte de participa????o e esporte educacional. Como objetivos espec??ficos, este trabalho buscou identificar os stakeholders das institui????es na vis??o dos gestores, classifica-los de acordo com seu grau de poder legitimidade e urg??ncia e mensurar o grau de atendimento das demandas dos principais stakeholders nas estas institui????es esportivas, caracterizando assim o CSP. Para mensura????o do CSP foi proposta uma ferramenta de avalia????o adaptada ??s institui????es esportivas do terceiro setor, caracterizando os tipos de stakeholders ligados a cada institui????o e suas necessidades e atendimento ou n??o por parte dos gestores. A pesquisa foi emp??rica, utilizando tr??s unidades de an??lise selecionadas por representarem os tr??s casos poss??veis do terceiro setor ligada ao esporte, utilizando-se de entrevista semiestruturada, an??lise de documentos e observa????o, a fim de proporcionar uma triangula????o dos dados coletados. As institui????es estudadas apresentaram n??veis de CSP relativamente pr??ximos, com destaque para a institui????o desportiva de participa????o com score de 138 pontos na ferramenta de mensura????o de CSP desenvolvida nesta pesquisa. O estudo concluiu que os gestores das institui????es desportivas do terceiro setor carecem de indicadores para tomadas de decis??o estrat??gicas e que estas institui????es est??o mais inclinadas a atender as necessidades dos stakeholders, que principalmente, est??o relacionados com a forma de esporte desenvolvido dentro destas institui????es.Submitted by Nadir Basilio (nadirsb@uninove.br) on 2016-06-07T18:43:18Z No. of bitstreams: 1 Denis Pereira dos Santos.pdf: 944451 bytes, checksum: 9af7f8e985cb5e167c2dd5bf796978f2 (MD5)Made available in DSpace on 2016-06-07T18:43:18Z (GMT). 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dc.title.por.fl_str_mv Stakeholders e o desempenho social corporativo de entidades desportivas do terceiro setor: proposta de mensura????o
title Stakeholders e o desempenho social corporativo de entidades desportivas do terceiro setor: proposta de mensura????o
spellingShingle Stakeholders e o desempenho social corporativo de entidades desportivas do terceiro setor: proposta de mensura????o
Santos, Denis Pereira dos
desempenho social corporativo
stakeholders
responsabilidade social corporativa
institui????es esportivas do terceiro setor
corporate social performance
stakeholders
corporate social responsibility
sporting institutions of the third sector
ADMINISTRACAO::ADMINISTRACAO DE SETORES ESPECIFICOS
title_short Stakeholders e o desempenho social corporativo de entidades desportivas do terceiro setor: proposta de mensura????o
title_full Stakeholders e o desempenho social corporativo de entidades desportivas do terceiro setor: proposta de mensura????o
title_fullStr Stakeholders e o desempenho social corporativo de entidades desportivas do terceiro setor: proposta de mensura????o
title_full_unstemmed Stakeholders e o desempenho social corporativo de entidades desportivas do terceiro setor: proposta de mensura????o
title_sort Stakeholders e o desempenho social corporativo de entidades desportivas do terceiro setor: proposta de mensura????o
author Santos, Denis Pereira dos
author_facet Santos, Denis Pereira dos
author_role author
dc.contributor.advisor1.fl_str_mv Siqueira, Jo??o Paulo Lara de
dc.contributor.advisor1Lattes.fl_str_mv http://lattes.cnpq.br/6687009668803720
dc.contributor.referee1.fl_str_mv Siqueira, Jo??o Paulo Lara de
dc.contributor.referee1Lattes.fl_str_mv http://lattes.cnpq.br/6687009668803720
dc.contributor.referee2.fl_str_mv Kuniyoshi, Marcio Shoiti
dc.contributor.referee3.fl_str_mv Santos, Jo??o Manuel Casquinha Malaia
dc.contributor.referee3Lattes.fl_str_mv http://lattes.cnpq.br/9724555442252785
dc.contributor.referee4.fl_str_mv Teles, Renato
dc.contributor.referee5.fl_str_mv Mazzei, Leandro Carlos
dc.contributor.referee5Lattes.fl_str_mv http://lattes.cnpq.br/6222841355609478
dc.contributor.authorLattes.fl_str_mv http://lattes.cnpq.br/4119471266549667
dc.contributor.author.fl_str_mv Santos, Denis Pereira dos
contributor_str_mv Siqueira, Jo??o Paulo Lara de
Siqueira, Jo??o Paulo Lara de
Kuniyoshi, Marcio Shoiti
Santos, Jo??o Manuel Casquinha Malaia
Teles, Renato
Mazzei, Leandro Carlos
dc.subject.por.fl_str_mv desempenho social corporativo
stakeholders
responsabilidade social corporativa
institui????es esportivas do terceiro setor
topic desempenho social corporativo
stakeholders
responsabilidade social corporativa
institui????es esportivas do terceiro setor
corporate social performance
stakeholders
corporate social responsibility
sporting institutions of the third sector
ADMINISTRACAO::ADMINISTRACAO DE SETORES ESPECIFICOS
dc.subject.eng.fl_str_mv corporate social performance
stakeholders
corporate social responsibility
sporting institutions of the third sector
dc.subject.cnpq.fl_str_mv ADMINISTRACAO::ADMINISTRACAO DE SETORES ESPECIFICOS
description Social work sporting institutions of the third sector lacks indicators that can guide decision-making on the part of the managers of these projects. For the measurement of the performance of an institution can use monetary or non-monetary ways. One of the non-monetary forms are the Corporate Social Performance (CSP) or Corporate Social Performance. The concept of Corporate Social Performance (CSP) is related to how an organization reacts against their social demands. This concept is linked to the stakeholder Theory, because the attention to social demands should be analyzed from the perspective of the key stakeholders of the organization. The aim of this study was to evaluate and compare, through the CSP, the social performance of sports institutions of the third sector that have an emphasis in sports performance, sports participation and sports education. As specific objectives, this study sought to identify the stakeholders of the institutions in the view of managers, sorts them according to their degree of legitimacy and urgency power and measure the degree of meeting the demands of the key stakeholders in these sports institutions, featuring so the CSP. For measurement of the CSP was proposed an evaluation tool adapted to sporting institutions of the third sector, and characterize the types of stakeholders linked to each institution and their needs and attendance or not on the part of managers. Empirical research using three selected analysis units for the three possible cases represent third sector linked to the sport, using semi-structured interview, observation and document analysis, in order to provide a triangulation of the data collected. The institutions studied showed levels of CSP relatively close, with emphasis on the institution of sport participation with score of 138 points in the measuring tool of CSP developed in this research. The study concluded that the managers of sporting institutions of the third sector lack indicators for strategic decision-making and that these institutions are more likely to meet the needs of stakeholders, which mainly are related to the form of sport developed within these institutions.
publishDate 2016
dc.date.accessioned.fl_str_mv 2016-06-07T18:43:18Z
dc.date.issued.fl_str_mv 2016-03-18
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dc.identifier.citation.fl_str_mv Santos, Denis Pereira dos. Stakeholders e o desempenho social corporativo de entidades desportivas do terceiro setor: proposta de mensura????o. 2016. 102 f. Disserta????o( Programa de Mestrado Profissional em Administra????o - Gest??o do Esporte) - Universidade Nove de Julho, S??o Paulo.
dc.identifier.uri.fl_str_mv http://bibliotecatede.uninove.br/handle/tede/1391
identifier_str_mv Santos, Denis Pereira dos. Stakeholders e o desempenho social corporativo de entidades desportivas do terceiro setor: proposta de mensura????o. 2016. 102 f. Disserta????o( Programa de Mestrado Profissional em Administra????o - Gest??o do Esporte) - Universidade Nove de Julho, S??o Paulo.
url http://bibliotecatede.uninove.br/handle/tede/1391
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dc.publisher.program.fl_str_mv Programa de Mestrado Profissional em Administra????o - Gest??o do Esporte
dc.publisher.initials.fl_str_mv UNINOVE
dc.publisher.country.fl_str_mv Brasil
dc.publisher.department.fl_str_mv Administra????o
publisher.none.fl_str_mv Universidade Nove de Julho
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