A mediação no contexto de acolhimento institucional: reflexões do cotidiano de um abrigo junto às ferramentas da mediação

• Autor(a) principal: Lima, Raul Alves Barreto
• Data de Publicação: 2015
• Tipo de documento: Trabalho de conclusão de curso
• Idioma: por
• Título da fonte: Biblioteca Digital de Teses e Dissertações da PUC_SP
• Texto Completo: https://repositorio.pucsp.br/jspui/handle/handle/29139
• topic: CNPQ::CIENCIAS SOCIAIS APLICADAS::DIREITO; Mediação; Serviço de acolhimento institucional; Transformação; Mediation; Institutional shelter service; Transformation

With the objective to reflect about the practice on a institutional shelter service in São Paulo, with the instruments that support the practice of mediation, this study proposed on a qualitative approach that would favor a discussion with multiple possible meanings, the investigation of the theory sustained by the mediation, with the illustration of five cases experienced in this shelter. The period initiated on June 2014, and finished on June 2015. On a service renowned as a high complexity, we used the instruments offered by the mediation on a perspective that would help the transformation of the individuals, showing the possibles cycles of violence, allowing the empowerment of the parts involved, rescuing potency of action and the multiple potentialities of the people, as well, the transcendence to highest levels of relationship and transformation of conflicts that appeared in this reality and on the daily experienced. The mediation has proved itself as a possible way, as far as we could see beyond of your limits and putting as a real philosophy of life, may configured in any encounter, and can be applied by any professional that want to contribute on the reach of positive transformations