Redes sociais e intersetorialidade na gestão da saúde

Detalhes bibliográficos
Autor(a) principal: Silva, Maria de Fátima da
Data de Publicação: 2018
Tipo de documento: Tese
Idioma: por
Título da fonte: Biblioteca Digital de Teses e Dissertações da PUC_SP
Texto Completo: https://tede2.pucsp.br/handle/handle/20999
Resumo: This thesis aims to investigate the patterns of interactions in the intraorganizational and interorganizational relationship, as well as the intersectoral network, based on the analysis of the social networks among the managers that integrate the management team of health units and services of the Unified Health System (SUS) of the Municipality of São Paulo, a non-profit organization - SPDM. It was investigated if there is a process of interaction in social and intersectoral network in the management and between the units and health services of Ipiranga, Vila Mariana and Jabaquara and the other areas that work with the health area in meeting the demands of health users. The methodology of network analysis, of a quantitative nature, was carried out through the execution of an individual interview with the application of a form, to identify the existence of an interorganizational and interorganizational network and the intersectoral action, between sectors and organizations that interact with the health area. In the analysis of the data, the networks and the contact links among the agents, the subjects and shared themes were characterized, and the identification of the professionals demanded in these interactions, between the health units, health services and other organizations that interact with the Cheers. The data were entered in Excel and processed in the network analysis software, ORA.NetScenes. The metrics adopted allowed the identification and analysis of the structure of the network and the centrality of the agents in the interactions of the health area with the social assistance, education and services of the health care network, such as the relationship between Attention in Emergency and Emergency, Hospital Attention, Specialized Ambulatory Care and Psychosocial Care. The analyzes showed that the established links represent a small fraction of the total number of possible links between the health care modalities analyzed in the Ipiranga region and the Vila Mariana and Jabaquara regions. The regions denote high potential of development and strengthening intra-organizational relations between the modalities of attention in the integral care to the health user
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spelling Junqueira, Luciano PratesSilva, Maria de Fátima da2018-04-11T11:51:54Z2018-03-05Silva, Maria de Fátima da. Redes sociais e intersetorialidade na gestão da saúde. 2017. 232 f. Tese (Doutorado em Administração) – Programa de Estudos Pós-Graduados em Administração, Pontifícia Universidade Católica de São Paulo, São Paulo, 2017.https://tede2.pucsp.br/handle/handle/20999This thesis aims to investigate the patterns of interactions in the intraorganizational and interorganizational relationship, as well as the intersectoral network, based on the analysis of the social networks among the managers that integrate the management team of health units and services of the Unified Health System (SUS) of the Municipality of São Paulo, a non-profit organization - SPDM. It was investigated if there is a process of interaction in social and intersectoral network in the management and between the units and health services of Ipiranga, Vila Mariana and Jabaquara and the other areas that work with the health area in meeting the demands of health users. The methodology of network analysis, of a quantitative nature, was carried out through the execution of an individual interview with the application of a form, to identify the existence of an interorganizational and interorganizational network and the intersectoral action, between sectors and organizations that interact with the health area. In the analysis of the data, the networks and the contact links among the agents, the subjects and shared themes were characterized, and the identification of the professionals demanded in these interactions, between the health units, health services and other organizations that interact with the Cheers. The data were entered in Excel and processed in the network analysis software, ORA.NetScenes. The metrics adopted allowed the identification and analysis of the structure of the network and the centrality of the agents in the interactions of the health area with the social assistance, education and services of the health care network, such as the relationship between Attention in Emergency and Emergency, Hospital Attention, Specialized Ambulatory Care and Psychosocial Care. The analyzes showed that the established links represent a small fraction of the total number of possible links between the health care modalities analyzed in the Ipiranga region and the Vila Mariana and Jabaquara regions. The regions denote high potential of development and strengthening intra-organizational relations between the modalities of attention in the integral care to the health userEsta tese se propõe a investigar os padrões de interações na relação intraorganizacional e interorganizacional, bem como a rede intersetorial, a partir da análise das redes sociais entre os gestores que integram a equipe de gestão das unidades e serviços de saúde do Sistema Único de Saúde (SUS) do Município de São Paulo, de uma organização sem fins lucrativos - a SPDM. Investigou-se se há um processo de interação em rede social e intersetorial na gestão e entre as unidades e serviços de saúde do Ipiranga, Vila Mariana e Jabaquara e as demais áreas que atuam com a área da saúde no atendimento às demandas dos usuários da saúde. Adotou-se a metodologia de pesquisa, de natureza quantitativa, realizada mediante a execução de entrevista individual com a aplicação de um formulário, a fim de identificar a existência de uma rede intraorganizacional e interorganizacional e a ação intersetorial, entre setores e organizações que interagem com a área da saúde. Na análise dos dados, caracterizaram-se as redes e os vínculos de contato entre os agentes, os assuntos e temas compartilhados, e a identificação dos profissionais demandados nessas interações, entre as unidades de saúde, serviços de saúde e demais organizações que interagem com a saúde. Os dados foram inseridos no Excel e tratados no software para análise de redes, o ORA.NetScenes. As métricas adotadas permitiram a identificação e a análise da estrutura da rede e a centralidade dos agentes nas interações da área de saúde com a assistência social, educação e serviços da rede assistencial como as relações entre Atenção na Urgência e Emergência, a Atenção Hospitalar, a Atenção Ambulatorial Especializada e a Atenção Psicossocial. As análises revelaram que os vínculos estabelecidos representam uma baixa fração do total de vínculos possíveis, para os tipos de relação analisada nesta pesquisa, entre todas as modalidades de atenção à saúde, tanto na região Ipiranga quanto na região Vila Mariana e Jabaquara. As regiões denotam alto potencial de desenvolvimento e fortalecimento das relações intraorganizacional entre as modalidades de atenção no atendimento integral ao usuário da saúdeCoordenação de Aperfeiçoamento de Pessoal de Nível Superior - CAPESapplication/pdfhttp://tede2.pucsp.br/tede/retrieve/45255/Maria%20de%20F%c3%a1tima%20da%20Silva.pdf.jpgporPontifícia Universidade Católica de São PauloPrograma de Estudos Pós-Graduados em AdministraçãoPUC-SPBrasilFaculdade de Economia, Administração, Contábeis e AtuariaisRedes sociaisIntersetorialidadeSaúde públicaSocial networksIntersectionalityPublic healthCNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAORedes sociais e intersetorialidade na gestão da saúdeTeseinfo:eu-repo/semantics/doctoralThesisinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/openAccessreponame:Biblioteca Digital de Teses e Dissertações da PUC_SPinstname:Pontifícia Universidade Católica de São Paulo (PUC-SP)instacron:PUC_SPTEXTMaria de Fátima da Silva.pdf.txtMaria de Fátima da Silva.pdf.txtExtracted texttext/plain476398https://repositorio.pucsp.br/xmlui/bitstream/handle/20999/4/Maria%20de%20F%c3%a1tima%20da%20Silva.pdf.txt1ced3dbceee493aa66690873079f4dc5MD54LICENSElicense.txtlicense.txttext/plain; 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dc.title.por.fl_str_mv Redes sociais e intersetorialidade na gestão da saúde
title Redes sociais e intersetorialidade na gestão da saúde
spellingShingle Redes sociais e intersetorialidade na gestão da saúde
Silva, Maria de Fátima da
Redes sociais
Intersetorialidade
Saúde pública
Social networks
Intersectionality
Public health
CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO
title_short Redes sociais e intersetorialidade na gestão da saúde
title_full Redes sociais e intersetorialidade na gestão da saúde
title_fullStr Redes sociais e intersetorialidade na gestão da saúde
title_full_unstemmed Redes sociais e intersetorialidade na gestão da saúde
title_sort Redes sociais e intersetorialidade na gestão da saúde
author Silva, Maria de Fátima da
author_facet Silva, Maria de Fátima da
author_role author
dc.contributor.advisor1.fl_str_mv Junqueira, Luciano Prates
dc.contributor.author.fl_str_mv Silva, Maria de Fátima da
contributor_str_mv Junqueira, Luciano Prates
dc.subject.por.fl_str_mv Redes sociais
Intersetorialidade
Saúde pública
topic Redes sociais
Intersetorialidade
Saúde pública
Social networks
Intersectionality
Public health
CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO
dc.subject.eng.fl_str_mv Social networks
Intersectionality
Public health
dc.subject.cnpq.fl_str_mv CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO
description This thesis aims to investigate the patterns of interactions in the intraorganizational and interorganizational relationship, as well as the intersectoral network, based on the analysis of the social networks among the managers that integrate the management team of health units and services of the Unified Health System (SUS) of the Municipality of São Paulo, a non-profit organization - SPDM. It was investigated if there is a process of interaction in social and intersectoral network in the management and between the units and health services of Ipiranga, Vila Mariana and Jabaquara and the other areas that work with the health area in meeting the demands of health users. The methodology of network analysis, of a quantitative nature, was carried out through the execution of an individual interview with the application of a form, to identify the existence of an interorganizational and interorganizational network and the intersectoral action, between sectors and organizations that interact with the health area. In the analysis of the data, the networks and the contact links among the agents, the subjects and shared themes were characterized, and the identification of the professionals demanded in these interactions, between the health units, health services and other organizations that interact with the Cheers. The data were entered in Excel and processed in the network analysis software, ORA.NetScenes. The metrics adopted allowed the identification and analysis of the structure of the network and the centrality of the agents in the interactions of the health area with the social assistance, education and services of the health care network, such as the relationship between Attention in Emergency and Emergency, Hospital Attention, Specialized Ambulatory Care and Psychosocial Care. The analyzes showed that the established links represent a small fraction of the total number of possible links between the health care modalities analyzed in the Ipiranga region and the Vila Mariana and Jabaquara regions. The regions denote high potential of development and strengthening intra-organizational relations between the modalities of attention in the integral care to the health user
publishDate 2018
dc.date.accessioned.fl_str_mv 2018-04-11T11:51:54Z
dc.date.issued.fl_str_mv 2018-03-05
dc.type.driver.fl_str_mv Tese
info:eu-repo/semantics/doctoralThesis
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
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dc.identifier.citation.fl_str_mv Silva, Maria de Fátima da. Redes sociais e intersetorialidade na gestão da saúde. 2017. 232 f. Tese (Doutorado em Administração) – Programa de Estudos Pós-Graduados em Administração, Pontifícia Universidade Católica de São Paulo, São Paulo, 2017.
dc.identifier.uri.fl_str_mv https://tede2.pucsp.br/handle/handle/20999
identifier_str_mv Silva, Maria de Fátima da. Redes sociais e intersetorialidade na gestão da saúde. 2017. 232 f. Tese (Doutorado em Administração) – Programa de Estudos Pós-Graduados em Administração, Pontifícia Universidade Católica de São Paulo, São Paulo, 2017.
url https://tede2.pucsp.br/handle/handle/20999
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dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
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dc.publisher.none.fl_str_mv Pontifícia Universidade Católica de São Paulo
dc.publisher.program.fl_str_mv Programa de Estudos Pós-Graduados em Administração
dc.publisher.initials.fl_str_mv PUC-SP
dc.publisher.country.fl_str_mv Brasil
dc.publisher.department.fl_str_mv Faculdade de Economia, Administração, Contábeis e Atuariais
publisher.none.fl_str_mv Pontifícia Universidade Católica de São Paulo
dc.source.none.fl_str_mv reponame:Biblioteca Digital de Teses e Dissertações da PUC_SP
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