Quality of life and emotional solidarity in residents’ attitude towards tourists - the case of Macau

• Autor(a) principal: Lai, Hio Kuan
• Data de Publicação: 2018
• Tipo de documento: Dissertação
• Idioma: eng
• Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
• Texto Completo: http://hdl.handle.net/10400.1/12217
• topic: Residents’ attitude towards tourists; Residents’ perception; Residents’ satisfaction; Quality of life; Emotional solidarity; Social exchange theory; Domínio/Área Científica::Ciências Sociais::Economia e Gestão

Research on residents’ attitude towards tourism development has been under way for many years. Few studies, however, have investigated the relationship between residents’ perception of their quality of life (QoL) and their emotional solidarity towards tourists. The primary goal of this study was to address the hypotheses that, 1) residents’ perception of tourism’s impact on QoL is positively correlated to their satisfaction with QoL, and 2) such QoL construct is also positively correlated with their emotional solidarity towards tourists. The concept of social exchange theory (SET) was applied to explain the relationships. This study involved a survey of residents’ attitude in Macau, a Special Administrative Region (SAR) located on the southeastern coast of China. All hypotheses were supported by the results of a correlation analysis, which revealed that residents who perceived more positive impact from tourism on QoL, were more satisfied with QoL, and had a higher degree of emotional solidarity towards tourists. The findings indicated the importance to consider QoL in examining residents’ attitude towards tourists. Furthermore, both theoretical and practical implications were discussed, limitation and future research directions were also provided.